11AM - 7PM
651 paseo nuevo 201, Santa Barbara
Mobile Phones
“Courteous, efficient, and reasonable. I just wish I had gone sooner to replace an inoperative speaker! Stopped by for a consult, then booked an appointment to return for the work. I opted to wait and was consulted at key moments. I am not an audiophile so opted for entry-level replacement and it sounds great to me! Always happy to support a small business, too.”
“Assistant manager Veronica Corral went above and beyond helping me yesterday at the La Cumbre AT&T store. She was able to resolve an issue that I have been trying to resolve for months. She spent over 1 hour helping me. Well done Veronica! She is smart and knows how to problem solve and she is very professional. Thanks again!”
“Great customer care. Love David and Briana, they took caremico of me. I left Boost Mobile. Very happy with My New iPhone and Service. Thanks again David and Briana.”
“Ever was very helpful as I went in looking for accessories for my phone and to inquire about 5G eligibility with my iPad, every time I come into this store I always feel very welcomed”
“Great service. Got my Apple Watch repaired at fraction of the cost! Every feature works perfectly after screen protector repaired and battery replaced. Just be buyer aware, it took 5 calls to Apple Support to discover that Apple disabled my Apple Pay feature on my Apple Watch, and their agent said that is because I didn’t take my watch to an Apple authorized dealer. ?”
“Great customer service. DAVID Is very helpful, polite, and extremely kind. He went above and beyond to make my experience pleasant. Thank you for all your help.Great store to visit.”
“(Translated by Google) I appreciate how patient and helpful they are. Shawn went above and beyond helping me during a complex issue I was having with my phone.I recommend this place. They helped me a lot and although it was a complicated process, everything was finally resolved.thanks(Original)I appreciate how patient and helpful they are. Shawn went above and beyond helping me during a complex issue I was having with my phone.Les recomiendo este lugar. A mi me ayudaron bastante y aunque fue un proceso complicado al fin todo se resolvió.Thanks”
“Ron is great! Fast and great service! They made sure my car was inspected and ready at the time it was promised. The even helped me to install the license plates. Staff was very professional.”
10:30AM - 7PM
3617 State St, Santa Barbara
Mobile Phones
“Amazing customer service the manager Adam had with me. He was patient with me ,showed me the best offers. He always had a smile on his face and a great sence of humar . Totally recommend going.?”
“My boyfriend and I switched to TMobile a few months ago, and have had the absolute best experience with Jose. He's been nothing but real with us about everything we needed to know, and has gone above and beyond in providing excellent customer service. If you're looking to make the switch, or already have this service, I definitely recommend asking for his help specifically when needing any service done at TMobile - really great guy!”
“(Translated by Google) It is for the first time that boy and people are very friendly with one and they solve everything very well and I like the way they attend to the person.(Original)Es por primera vez que boy y las personas son muy a mables con uno y te resuelven muy bien todo y me gusta su manera de atender a la persona.”
“The Guy had great customer service and as he was helping me set up a whole new phone and line he was able to get me in and out within a half hour and managed to help 3 other people as well !! Excellent service!!!”
10AM - 8PM
2980 State St, Santa Barbara
Mobile Phones
“Dayana was wonderful to work with. Great experience at this store. She assisted myself and my mother with new phones and updated plans. Dayana was very knowledgeable and patient with our questions.”
“(Translated by Google) excellent service starting with its owner and the people who prepare with her excellent service(Original)excelente servicio empezando con su propetaria y las personas que elaboran con ella excelente servicio”
“Arrived to buy an Apple Watch for my wife for Valentine's Day. I was greeted and put in line for the next available employee. I was told 30 min as there were only 3 people ahead of me. I have no problem waiting. About 45 min had gone by as I watched people come in after me get helped. At this point I waited to see how long it would be before someone asked if I have been helped or acknowledged me. I was finally helped after waiting for 1 hour and 40 min. An employee by the name Ikram helped me. He was apologetic for the wait even though it wasn't his fault. He helped me with what I need and answered all my questions. VERIZON MANAGERS AND SUPERVISORS - Do a better job or come up with a way to help the people who show up first. I understand you have appointments but no one should have to wait over 1hour and 30min. Especially when there are more employees present than customers.”
“Super helpful team. Donovan helped me and my friend each get the perfect set up for an iPad. I’m a creative, so I have high standards when it comes to finding the right tools for my projects. Donovan was an attentive listener, and super knowledgeable. I was so excited to get my iPad and its accessories, and couldn’t have done it without this supportive team member. Thank you, Apple State Street!”
“Seems to be a new Cox Cable/Communications - had issue with wi fi and other other problems regarding my laptop and cell phone. Joe, a local guy, who's worked for Cox for decades was able to visit and correct the problem on the same day the call was made to Cox. Overall, this reflects well. The other major internet/phone provider which had a good first run - when there was an issue after a few months, it took hours of talking with their local and overseas reps and was told it would be 15 business days before they could restore access to the internet and phone. Looks as if Cox has more employees to address repairs. Three cheers for Cox Communications.”
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“I walked in and needed my iPhone 13's port cleaned out. The gentleman working at this establishment, had my iPhone's port cleaned and properly working in not even 5 minutes. To top it off, he didn't charge me anything. If you're ever on State St. and need your iPhone worked on, this is the place to go!”