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“Sterling made the whole process awesome! There were so many available options, but Sterling helped narrow things down and offered his professional opinion when I was stumped. I’d totally recommend anyone go in if Sterling is there.”
“Amazing service from the whole team. When the initial alterations took longer than expected, they really expedited the second round of tailoring to get the suit ready in time for my event. Loving how the suit turned out, very excited to wear it this weekend.
Time flies during the designing and sizing, so make sure to check the online configurator ahead of time to get an idea of what the options are. Try to wear fitted clothing, it will make measuring easier.”
“(Chris Helmsworth voiceover) The vibe is fab place for cashmere! And when I'm on planet Earth I love wearing cashmere! Ms. Agi warmly greeted me on this especially brisk evening! She is super helpful! Who doesn't love cashmere! So soft! So warm! So light! And so much fun when it's cold outside! mmmhmm! Love all the pieces! The selection of womens and mens clothing was superb! The service was exceptional! Got my men's piece! Beautiful sweater. Manly. Don't tell Loki. Selected, bought in record time! Thanks, Agi! Would buy everything again! Woohoo!”
“Great customer service from the representative in store. I returned to the store a few days after initially speaking with that same representative who answered all questions I had and helped me build my prescription glasses out correctly.”
“I had nothing short of an excellent experience at Bossini USA. From the moment I walked in, the staff made me feel like more than just a customer — they truly made me feel like family!
Anjum, in particular, always went above and beyond. The level of professionalism, attention to detail, and thoughtful style suggestions was outstanding. Every recommendation felt intentional and personalized, not rushed or transactional. It’s rare to find a store where the service matches the quality of the clothing, but Bossini USA absolutely does.
I’ll continue to come back anytime I’m looking for great style paired with genuine care and expertise. Highly recommend!!!”
“I visit this store when I travel to San Jose. The staff is pleasant. I recently ordered some shoes to be shipped to this store. I wasn't sure if I would be there to pick them up. They were quick to offer solutions to make sure I would get my shoes. My shoes arrived the day I was leaving and the staff was quick to let me know my shoes had arrived. Georgina was fantastic. I love shopping at this store.”
“Love the baby gap jeans with those soft, elastic waistbands—they're definitely the most comfortable jeans for little kids that I've found. The only register open was in the main section of the store; I wish they'd included some signage on the baby section register explaining where to go to check out, I wasted time hovering around, looking for a staff person to help me there before I thought to check the adjacent areas.”
“Whoever that sandy blonde Asian girl was during the shooting.. I do not say this lightly but OLD Navy please give her and all of your staff a raise, a bonus, ANYTHING. These ladies got every single one of us to safety during the shooting as you can already see from the reviews below.”
“Outstanding service from Nadia in the men’s fragrance department. She consistently provides knowledgeable guidance, attentive support, and a genuinely professional experience every time I visit. Her ability to understand preferences and recommend the right options makes shopping at Macy’s Valley Fair noticeably better. She is a true asset to the store and deserves recognition.”
“The store is pretty good and Claudia is amazing. She is very knowledgeable and very attentive. She gave us a lot of help and useful suggestions. Highly recommend this store!”
“Shout out to Layla. I wasn't completely sure as to what I was looking for, she took the time to help me get some ideas and I made a purchase I was happy with.”
“Ferragamo has one of the best customer service at Valley Fair. I went looking for a new belt and Matthew helped me, he was kind and very helpful. I couldn't remember the size I bought last time since it was gift for the same person. He looked up my account and was able to find the size I needed. He was very professional and took great care of me while shopping. Thank you for the great service!”
“All the clothes have an amazing material and they never shrink! I've washed my fleece jacket a bunch of times and the material stays soft! (wash on cold and dry regularly)”
“This place has everything you’re looking for from Bay Area and all the latest clothing brands. Everyone was 100% helpful with everything. Check them out!!! I can’t wait to go back and shop there again!!!”
“About a month ago, I dropped by this place and was pleasantly surprised by the exceptional service. While searching for the perfect pair of jeans, I encountered some sizing challenges, but thanks to the prompt assistance from an associate named Celia, I was swiftly guided to the right options. It's rare to find such exemplary customer service these days, and it truly made my shopping experience memorable.
Moreover, the store boasts an impressive selection of jeans, catering to various styles and preferences. Although the prices initially seemed a bit steep, the assurance of durable material and high quality convinced me of their long-term value. With this in mind, every penny spent felt justified. I wouldn't hesitate to recommend this place to anyone in search of both quality products and exceptional service.”
“Great store! The clothes are high quality, reasonably priced and have nice look and feel.Their service is also really good! Eddie was so attentive and helped me find everything I was looking for when I went to the mall today.”
“It’s one to one service here,we were treated with care and respect here from the lady who took us. I had a very good impression and experience with this brand.”
“I recently had the most fantastic shopping experience and it's all thanks to Angelo Jimenez. For a long time, I've had a tough time finding the right fit for jeans—a problem I'm sure many can relate to. Angelo completely changed that.
From the moment I started, Angelo offered a level of detailed attention that made all the difference. He took the time to understand my specific needs and concerns, and he didn't just point me to a rack of jeans. Instead, he took me on a journey of education, explaining the different cuts, fabrics, and how each one would fit my body type. This wasn't just about making a sale; it was about empowering me with the knowledge to make the perfect choice.
He was incredibly patient and supportive, offering reassurance that we would find the right pair no matter how long it took. When I finally tried on the perfect pair, it wasn't just a great fit—it was a revelation! I've never felt so comfortable and confident in a pair of jeans before.
Angelo's perfect customer support extended beyond the fitting room. He made it clear that if I had any issues or needed further assistance in the future, his support would continue. This promise of ongoing support is what truly sets him apart.
I can't recommend Angelo enough. If you're struggling to find the right fit, he's the person you need to see. Thank you, Angelo, for helping me find my new favorite pair of jeans!”
“I bought a pant last week and it got broken with 10 inches long hole just after a day of my shopping. The store doesn’t accept any refund or exchanges!
Updates: I can return the product and get the refund after contacting customer service email.”
“I had an excellent experience shopping at UNTUCKit. They offer a stylish selection of clothing with sizes that flatter all body types. The quality of the selection is top-notch, ensuring you get great value for your money.Prashant, an outstanding representative, was incredibly helpful in finding my perfect size. The complimentary lollipop at the end of my visit was a delightful touch, leaving me thoroughly satisfied.”
“Reiss is one of my current favorite brands for menswear.The clothing and design are simple yet sophisticated. Very modern and versatile for daily wear. I love the shirts, especially short-sleeve-printed button-ups. Their tee shirts are nice too. The staff here are super friendly and always welcoming. I've had multiple different team members help me on separate occasions. They try to communicate with the consumer, and for me, I've only had pleasant conversations. Reiss also has women's clothing. Check them out!”
“I visited the store to exchange a shirt that I got online, the service was amazing! According to the receipt, the staff is Anthony RS, he is very helpful and polite. After he found out it is a gift, he also offered to wrap the shirt in tissue paper nicely and put in a paper bag. Thank you.”
“I can’t rave enough about the amazing customer service I receive at the Valley Fair location. The staff always goes above and beyond to ensure I feel welcome and valued as a customer. Vicenzo, in particular, is always there to help with patience and a genuine attitude as well as great style recs. I have always been a big fan of the brand and will continue to be a proud Valley Fair customer!”
“American Eagle Store prices are good, who can resist? Not me anyway. Coming here a lot and loving what I see here. Some shirts I recently discovered and got addicted.”
“TOY R US REVIEW: Sadly all Toys R Us stores are now located within a section of a Macys store. There's a Toys R Us section within the women & children's Macys at Valley Fair mall. It is located on the lower level. Obviously it's not as large as the Toys R Us stores of the past, but there is still a good selection of toys for all ages. They have all the name brands, like Legos, Hot Wheels, Barbies, etc. There weren't very many people around, so I pretty much had the store to myself. The sections were organized and neat. My only complaint is that not every item had prices marked on them. There is 1 price scanner at the very back corner of the store. Most of the prices were fair, but not as competitive as Amazon or Target.”
“I visited around lunchtime today. I visited for an exchange. I was helped to try on the same product, one size smaller. I tried trying on a smaller size than that, but it didn't have the same color. I was helped to try on different colors and sizes. That was very kind. Thank you.”
“Went in today to get my 83 year old mom some slip on Skechers. Employee Jocelyn was super helpful, gracious, and friendly! Ended up buying two pairs for Mom and one pair for my sister from England! Keep up the awesome work and employing workers like Jocelyn!!!”
“This was my first time to shop there. Today I bought a Shark's blanket. The employees were very helpful ?. Thank you very much for all your help. My name is MARY.”
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“Mr. Mac is an amazing host, store owner and very knowledgeable about style. He kept his store open at 5:01pm to help me select some ties, pocket squares and cufflinks. I intend to go back in 2026 to ensure that my formal attire is on point. Thank you so much for the help Mr. Mac and looking forward to coming back!!!”