Freeman Lexus is a family owned Elite Lexus Dealership serving the North Bay since 1991, dedicated to providing a world-class ownership experience. Customers appreciate the friendly and helpful staff, who are known for their courteous and knowledgeable service. The dealership's Service Department, staffed with Lexus Certified Master Technicians, consistently delivers quick and trustworthy maintenance, often completing work within an hour. Many reviews highlight the honest and non-pressuring approach of the staff, especially in sales. Buyers have praised sales representatives for their calm, low-pressure manner, taking time to explain vehicle features and connect their phones to the Lexus app. The dealership offers a smooth purchase process, with customers often receiving their vehicles at MSRP and with no unnecessary add-ons. Freeman Lexus also provides excellent post-sale support, including detailed vehicle demonstrations and assistance with technology setup. The overall experience is consistently described as great, with customers feeling valued and well cared for during every visit. Whether purchasing a new or certified pre-owned Lexus or getting routine maintenance, clients find Freeman Lexus to be reliable, friendly, and professional, making it a preferred choice for Lexus owners in the area.
Brita is an excellent salesperson– very friendly & professional. I highly recommend her.
October 2025
Unbelievably great service! Jacob in the Parts and Service Department was great. Courteous, knowledgeable and helpful.
October 2025
General maintenance visit. Staff are always friendly and helpful. They never attempt to sell you things you don't need as is the practice of other Lexus dealers I've been to. Service was done on an hour.
