Hansel Acura is a new and used car dealer serving Santa Rosa, Petaluma, Rohnert Park, Windsor, and the wider Bay Area. The dealership offers a large selection of vehicles, along with service, repair, parts, and financing. Customers consistently describe the team as knowledgeable, professional, polite, and patient. Reviews highlight a stress-free and pressure-free car buying process, with staff noted for being extremely communicative, understanding, and enthusiastic. The service department also receives praise for being excellent and helpful, with straight answers. Many buyers return to Hansel Acura, citing the best prices, flexibility, and going above and beyond to ensure satisfaction, such as addressing repair needs without hassle. The overall experience leads customers to strongly recommend the dealership and plan for future purchases there.
This is the only Acura dealership I will go to. Victor Love is the best sales rep. I’ve been going to him for years. He’s very personable, knows his stuff, and is not pushy. The new finance manager Dino Peters was so nice and quickly took care of all the paperwork. I will always come back here
April 2024
Late review as I have forgotten to post. This is for Isamar Rios, my saleslady that sold me my Acura MDX. Isa was very professional , polite and understanding on every step of the process. I felt no pressure on purchasing my Acura MDX. If I would buy another Acura , I would definitely go straight to her.
January 2024
Hansel Acura has a very knowledgeable and professional team. Everyboby here works hard and with patience to help the customer to make the right choice and to keep the car buying process stress free. I would like to thank you Victor, Isamar, Erik and John for helping me with my Acura RDX purchase. I really appretiate it.
