Hansel Ford is highly recommended for its excellent customer service and friendly staff. Customers appreciate the no-pressure sales approach and the team's dedication to finding the right vehicle at a good price. Mendo, Jonathan, and George have been noted for their exceptional communication and respect towards clients. The dealership is also praised for its professional handling of service issues, with staff like Denis consistently providing help. Additionally, the availability of helpful coupons and reliable drivers for vehicle service enhances the overall experience. Overall, Hansel Ford is recognized for its outstanding service and supportive environment for both existing and potential clients.
customer service and service was fantastic. Car was cleaned underneath, never experienced this in other dealerships. Ramon did my recall, definitely recommend him!!!
August 2026
The Hansel Service department in Santa Rosa is great! The way they schedule rides to and from the dealership makes the experience painless. I highly recommend Ford and Hansel service!
December 2025
Shout out to Mendo and Sam for helping my partner get into the car she wanted ... Bravo customer service !!
