“I have used American Factory Wheel twice. The first time was to straighten a pair of wheels that another shop failed to repair properly. The second time was to fix a crack on the inner lip of one wheel. In both instances, the repairs were done within a couple of hours and the quality of work was exceptional. The staff were very courteous and knowledgeable. There's multiple options for wheel repair in Southern California but American Factory Wheel has become my number one pick. If you need a repair done you won't regret going to them”
“Gary’s auto service is a fair, honest shop. Jose at the front desk was able to answer all of my questions about my vehicle and was a great help, and the mechanics worked quickly to resolve my issues. Highly recommend, it’s the only place I’ll take my car.”
“Super friendly and they were able to help me remove a nail and plug the tire. No pressure to buy a new tire, which I was getting from the larger retailers. I’d come back here for tires because of how kind they were helping me!”
“Fantastic service! Came in to get a flat fixed and they were so nice. Treated me exactly the same as if I was buying tires. Really great customer service, thank you!”
“Service: Collision repair, body work, paint, paintless dent repair, frame/alignment, RV repair, and more.
Customer service: Reviews frequently praise the staff for being friendly, explaining the repair process, and providing updates. Carwise reviews particularly highlight communication and repair quality.
Experience: The company says it has been family-owned and locally operated since 1984.
Insurance: They help customers work with insurance companies and can assist with claims and adjuster communication.
Convenience: They advertise rental-car availability, towing assistance, and a customer shuttle to/from home or work.
Warranty: They offer a limited lifetime warranty on qualifying work while you own the vehicle, with specific limitations and separate warranty periods for some paint, mechanical, and decal work.
Certifications: They advertise I-CAR and ASE-certified technicians.
Potential downside: Although the overall feedback is very positive, some reviews mention occasional communication or timing issues, so I wouldn't write the review as if everything is perfect.”