Victra is an authorized Verizon retailer located in Sebastopol, CA, dedicated to providing the best experience for guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories. Reviews highlight the exceptional service from staff, particularly Jovencio and Mathew, who are noted for their clear explanations, friendliness, and efficiency. Customers appreciate the smooth handling of complicated transactions and feel confident with their new devices. Many express gratitude for the attentive support they received, making it clear that Victra is a trusted place for all phone and service needs.
I had an issue with my bank that complicated the process and they worked with me to get me out the door and set up successfully with my new phone. Much appreciation to Mareyanna and Shawn for their patience and exceptional service!
July 2024
Jovencio was a fabulous person to work with as we bought our new pixel 8as. He was clear in explaining everything. So personable and also efficient. We could not have had a better experience
May 2024
Marilyn was very helpful and knowledgeable I appreciated the no high pressure sales approach.
