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“I've been with Wescom for 14 years and they are nothing but the best. No long lines and excellent customer service. If you looking to get a loan I definitely recommend you talk to luis villegas. He was polite, kind, and extremely helpful and goes above and beyond and will guide you through your best options. I don't understand why he is not in the Sherman Oaks location anymore, lately, I see a lot of staff are replaced with new staff, if they are doing an outstanding job, why have they been replaced? Sherman Oaks Ca, the branch is the best, I hope Luis Villegas returns to this location very soon.”
“Don't look at the old reviews on this branch they have new personnel there that are FANTASTIC! Art, the Manager and Gayane, a Personal Banker helped me today and they were great in getting my wires out in a timely fashion. They were very knowledgeable and FRIENDLY in what they were doing and gave me the level of customer service that I have come to expect from Coamerica. They are my new go to branch for sure. Great job guys!!!”
“Local in-store branch US Bank with ATM just passed the Lottery, Coinstar and animal plush crane drop machines.Open 6 days a week, including Saturdays until 4pm... Pre-pandemic in-store branches were open on Sundays as well, but with mobile banking and even atm features improving every year there's definitely not as much of an urgency for in-person bank services, however this branch is definitely there to help.Some of my favorite tellers in Los Angeles, very personable, efficient and friendly and willing to help.This location is inside the Ralph's on Van Nuys & Burbank Blvd just before the pharmacy. The line, if any usually forms along the isle land for either a tell or the ATM.”
“Highly recommend Iman! He was personable, caring, and really took the time to help me understand the different options between bank accounts. I’m not even the biggest spender, but he still treated me like I had a million dollars in the bank.
If you’re looking to open a new account, definitely go visit Iman. Great experience all around!”
“One star turned to 5:Third chase bank to visit to finish one simple transaction. The person who i met which was sent to me after I explain my business, have me seat down and after 10 minutes telling me she is not a banker and I need to come back tomorrow morning at 10 30 am.
One whole day from 10 am in santa monica office to wilshire and now sherman oaks and nothing was solved.
Thank God our own business is with wells Fargo.
Update: I was contacted immediately by Anahita Nabizadeh, she made an appointment to see her next day. I was here early she took me in explained everything and done in one hour.
She is extremely professional. Knowledgeable.
And very polite and helpful.
Thank you Anahita”
“Very courteous service here by Carlos, I felt really taken care of regarding my personal account.
I have no idea why there are such bad reviews, it doesn't do them any justice. Come with a good attitude and you'll receive good service.”
“I've been banking here for 17 years! There is no better beank in Los Angeles than this branch, and there's no better bank manager than Mr. Chanaka De Silva who is always there to help. In other banks, you rarely meet the bank manager, but at the US Bank in Sherman Oaks, Mr. De Silva is always out there on the floor to assist every client who needs help.”
Open 24 hours
14701 Ventura Blvd, Sherman Oaks
Banks
“Such a busy place with really a lot diversity clients as I waited for my mom. I am visiting from the Bay Area and I really enjoyed how personable the young teller was when I used the counter”
“Visited a Chase Bank branch and had a very positive experience.
Special thanks to the manager Niloofar Dastgheibifard who helped me resolve my account issue. Everything was handled quickly and efficiently — she made the calls, clarified the details, and completed the process without unnecessary steps.
My English isn’t perfect, but she was patient, listened carefully, and genuinely tried to help — that really stood out.
If this level of service were consistent across all branches, the overall impression of the bank would be very different.
Overall, a smooth and pleasant experience. Thank you.”
“The best Bank of America in the valley! Nicest staff and most efficient as well. I almost don't want to say how great this place is on here it might start getting too crowded!”
“Absolutely amazing service, especially from Gayane who helped me out with a difficult problem! Never had such great service at a bank or such a kind representative.”
“This Bank of America branch's interior is business-like, with a minimalist, "Madison Avenue" style. There's lots of comfortable seating. Glass walled private offices, define the reception area.There was a short wait for a teller. Marjan, who handled my transaction, is knowledgeable and friendly.Came back a second time at 10:10. The wait time in the queue was 30 minutes. There was only one teller on duty.ATMs are located at the front and rear of the building. The front ATM is in an enclosed lobby that requires a bank card for entry, when the facility is closed.There is no drive thru. Ample free parking in their lot. Everything is ADA compatible.”
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“Omg Chloe is the best! After being treated like a criminal at the Valencia location I can here, was in and out and was treated with nothing but kindness! Chloe was quick knowledgeable and I will be back because of her. Thank you! Six stars if I could!”