“Excellent customer service at Foot Locker! Melanie was incredibly helpful, patient, and friendly. She took the time to find the right size and style, and made the whole shopping experience smooth and enjoyable. Friendly, professional, and truly great at what she does—thank you, Melanie!”
“My wife and I was on our way out of Westfield Sherman Oaks mall after she was shopping but the moment we walked near Journeys, she saw the Ugg boots on display and wanted to try them on. So we stopped by this store today. A worker saw that my wife looking at a shoe and asked her what size she was. She then went to the back and got her size for her to try it on. The workers here are very helpful so don't be afraid to ask any questions. My wife ended up liking the Ugg boot she tried on but we didn't purchase it yet.”
“Yesterday, I was lucky enough to be assisted by Andy. He was very patient and professional, he even explained how to wash my shoes and offered me extra promotions. So, I will happily return to this store.”
“I stopped by this Zumiez store inside Westfield Sherman Oaks to look at their skateboard collections. My wife was shopping at a store nearby so instead of waiting for here there, I came to this store. I went straight to look at their skateboard collections and they had some nice one along with the price being very fair. I also took a look at some clothing they had because of the extended black Friday sale deal. They have some watches closer to where you walk in as well if you're interested in that.”
“The customer service at this store is amazingly wonderful🙏 Sarah is a sales associate at the store, and she is very knowledgeable and incredibly helpful. She has helped me more than once in finding exactly what I was looking for. Thank you for hiring her!!
Sarah You are an angel disguised as a human.😇😉”
“These are the REAL THING. Leather! Handcrafted. Superb in every way. Extraordinary customer service. Thich Nhat Hanh wrote a book called "Peace is Every Step." Get yourself a pair and walk in peace.”
“They currently have a lot of cute clothing options. I especially loved all of the little kids shoes. My daughter was needing a new shoes and the butterfly ones were perfect for her.”
“The quality of their products its like no other. I had a delay on my delivery due to usps. They helped me all the way until I get my new shoes. It’s my third dance pair from them and I would not change it a thing”
“Jade was very helpful and patient with me. He had good recommendations and checked the back to try and find my size for everything.
Thanks jade!”
“My wife and I stopped by this Finish Line inside Macy today because it was the first store open so we were shopping inside. My wife wanted to try on the slip on shoes and I had some Macy rewards to use before it expires. The 2 men working today was very nice to my wife when she was asking for some sizes and different colors if they have it. She like 1 particular shoes but they didn't have it in store but the gentleman said he can place a online order for us. My wife checked the price online and it was cheaper so they were able to price match it. We were satisfy with our experience here today.”
“Was looking for a gift for my niece’s birthday. This is the best store for gifts and children clothes. Anni assisted me, A1 customer service. European clothes. Really appreciate you guys. Thank you for getting me right. Til next. ??”
“I stopped by this Finish Line today inside Westfield Sherman Oaks mall while my wife was shopping. I wanted to see their selections of Air Jordan's and they had some nice ones on display. Keep in mind that Air Jordan's are not cheat shoes so I already knew they would be on the higher end. The staff here was friendly with me when I walked inside and asked if I needed any help. I told them I was just browsing and they left me be. This Finish Line store is pretty spacious inside and have a lot of different shoes to choose from.”
“My wife wanted to stop by this Steve Madden shoe store inside Westfield Sherman Oaks while we were there over the weekend. This store is on the first floor close to where Macy is. My wife wanted to look at their boots selection to see if it's worth buying here.
When we walked into the store, a worker greeted us and asked if we needed any help. My wife told her that she was just browsing so she left us alone. This is a women only store so I didn't see any items for men. My wife saw a boot she like but it is as pricey to her so she didn't buy it.”
“I did a transaction with this store and I was extremely satisfied with the results. Additionally, Clarks shoes are THE MOST COMFORTABLE shoes I have ever owned. I have bought more and will be buying all my future shoes from Clarks and this store.”
“Sharmilla was really amazing she went out of her way to help me! Pulling multiple dresses from the store and the back! The manager already set some dresses for me and Sharmilla did everything pretty much she was in the dressing room area! She's really knowledgeable when it comes to fashion and clothes! She was really great to have around. She has helped me in the past as well and was excellent!”
“Mariam is a great worker. She is always so kind and welcoming. She always helps me and I always find what i’m looking for when she helps me. Ive never met an employee with as much enthusiasm as her.”
4:30AM - 7:30PM
15301 Ventura Blvd Building D, suite 300, Sherman Oaks
Shoe Stores
“Updated review. Support exceeded my expectations after an initial issue processing my order, The corporate office responded immediately to my concerns. I spoke with Drew who was sympathetic to my concerns & took immediate corrective actions. In addition, he offered to credit my account for the time & inconvenience that I had incurred. You cant ask for more than that. Thank you”
“I ordered a pair of sneakers online and had a sizing question. I messaged them and got a helpful reply within a day. Shipment was on time; shoes arrived in good shape. Will order from them again.”
“Kfir is very genuine and helpful! I was looking for something specific and he helped me find it in my size. Ask for Kfir next time you go! This will be my new Birkenstock location that I’ll be coming back to :)”