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“Great customer experience . They were super busy but communicated well and were effective . I received a dirty car from another location and they were able to switch it out with no problem . I will visit this location the envy time I decide to that from hertz”
“We rented Polaris Slingshots this past weekend and had the most amazing time! Andrew, who handles the rentals, was absolutely fantastic. He was super friendly, helpful, and made the whole process easy from start to finish.
The Slingshots were so much fun and got looks everywhere we went. We rode for 10.5 hours out of our 12-hour day, then kept them for the full 24-hour rental so we could get a few more hours in the next day. It was such a great experience and honestly one of the most fun weekends we’ve had.
I would absolutely do it again and would recommend it to anyone in a heartbeat!”
“Was referred to Shige’s by someone I know and was not disappointed. Their quote for repairs was far less than other quotes I received from other independent shops. The entire experience was wonderful. Everyone was super friendly. When my vehicle needed to stay over the weekend, they were able to get me into one of their loaner vehicles which was amazing. Repair & oil change took minimal amount of time and my car was ready when promised. They take photos and give honest repair advice, so no surprises and full transparency! Special shout out to Diana, who is super professional, kind & understanding. Will come back if my car needs any fixes in the future.”
“We picked up a van from this location for a long road trip. I had an issue with my rental during my trip that set us back an entire day. When I dropped off our rental, I had the pleasure of meeting the new manager Valerie. I was really impressed with how she handled everything. She took the time to listen to my concerns, treated me with kindness and professionalism, and made the situation right. Great customer service can make all the difference, and she went above and beyond to ensure I left feeling taken care of. I truly appreciate her willingness to help and would gladly rent from this location again because of the excellent service I received. Thank you!”
“Thank you enterprise for making my car rental experience a very pleasant one. Everyone at this office made the car rental very easy and affordable. Will definitely rent from this location again if the need arises. Thank you!!!”
“I really appreciate how nice the Enterprise associates were for both my pickup and drop off and I really love that they are now open on Sunday! That will surely have me coming back when I need a rental! D”
“I have had nothing but wonderful professional experiences at my local Enterprise, which is the Downey branch on Firestone/Rives! Most recently, Jonathan Davis, the branch manager even called us after hours to make sure we had gotten home safely after a service light went on and he was extremely supportive and professional throughout what could have potentially been a terrible ordeal! Thank you guys for being so awesome!! I recommend 100%! A++++”
“The Manager is an absolute sweetheart ❤ 💕. He makes my visits to this store a cool breeze. His excellent customer service deserves more than 5 stars.”
“Only one staff person to check in the long line of customers. He was very nice, efficient and professional but I felt for him because he had a line of at least a dozen customers. He remained pleasant but in this day, shouldn’t you be able to staff with people who show up?”
“Not like LAX but a nice local local rental office. I'm renting a car again today from The Long Beach office. The staff is very friendly and it's a little closer than LAX. Both the manager and staff are very customer service orientated. Again the cars are excellent.”
“It was my first time renting with enterprise and Anthony the person who helped me was great 👍🏼 answered all my questions ..great customer service 😊”
“Costumer service was awsome. A variety of rental vehicles to choose from. I had an amazing road trip. All together, I would definitely recommend Enterprise to anyone who is considering to rent a car.”
“Great Service and Excellent Value
Great service! We received the same price for a larger cart at no additional cost, which was a very nice surprise. We also arrived two days earlier than planned, and they were kind enough not to charge us for the two days that we didn’t use. We really appreciated their flexibility, generosity, and excellent customer service. Highly recommended!”
“My overall experience with enterprise and Carson was exceptional. Customer service was a one they were fast and efficient and accommodatable and help me make wise choice.”
10AM - 5PM
12541 Rosecrans Avenue, Norwalk
Car Rental
“Had a really good experience with Budget Rent a Car in Norwalk. Erin was especially helpful. She took the time to answer my questions, got everything sorted out, and made sure I was all set for my trip. The whole process was easy and stress-free thanks to her. Really appreciate the great service!”
“The abundance of locations to rent from, the simplicity of the online application, the welcoming and speedy reception, check in checkout process, and the impeccable, reliable car, a mini van 7 seater, at unbelievable weekly rates
And one last thing, if my plan fails, I dont get charged for no shows”
“San the Manager is AMAZING!!!
There were 2 reservations under my name for the same car. Upon my return Sam heard me, understood the mistake they made and addressed my concern and made it right. Sam, thank you for your assistance.”
“West Side Rent-a-Car is the best car rental business in LA. Great pricing, well maintained vehicles, and outstanding customer service. I highly recommend them to all. Thank you Radu!”
“Staff was very nice and helpful. They were very forgiving when I mistook the mileage range as the fuel level and was short a 2-3 gallons. I would recommend this place. I haven’t read the other reviews, so hopefully this is a helpful review.”
“The process of renting and returning the car was very easy. Everyone was great that I spoke with. I had the rental due to my car being in the shop after a collision. When my car was ready, I was able to leave the car at the repair shop and Enterprise picked it up from there. A great experience.”
“I rented a 16’ Refrigeration Box Truck with a liftgate from Suppose U Drive for a full week during Valentine’s season, and the experience was excellent. Ricardo was very helpful and kind throughout the process. The truck was delivered on time, which was extremely important for my business, and the person who delivered and picked it up took the time to clearly explain how to use everything.
The truck itself performed very well, and I was very satisfied overall. Their service really helped my business run smoothly during a very busy time. I would definitely use them again and highly recommend them!”
“I just want to share that I had the most amazing experience with this Rent-A-Car. The two young ladies in Downey was so supportive and I would give them 10+ I couldn’t have dreamed of having the service of this caliber. Thanks so much and they deserve a raise!!”
“Excellent service very clean car and John was professional and provided excellent service and made the process easy, kudos for going above and beyond to help me.”
“Tony is a professional who does his job perfectly; the only reason I'm staying at this branch and never want to leave is Tony. The fact that I can always reach Tony whenever I need something or want to speak to someone from the branch is what differentiates this branch from others. Thank you, Tony!!!! Thank you, Avis.”
“Famous Hollywood Car Rentals is truly a gem in the heart of Los Angeles! From the moment I walked in, I was treated like a VIP. The staff was incredibly friendly, professional, and went above and beyond to ensure I had the perfect vehicle for my needs. The selection of cars is impressive, with options ranging from luxury to more budget-friendly choices, all immaculately maintained.
What really stood out was their attention to detail. They made sure I was comfortable and informed about all the features of the car before I drove off. The whole process was seamless and stress-free, which made my trip to Hollywood even more memorable.
If you’re in LA and need a reliable, stylish ride, I highly recommend Famous Hollywood Car Rentals. They exceeded all my expectations and I can’t wait to rent from them again”
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“Really great experience with Enterprise. We originally had a booking with Hertz however they informed us on arrival they didn't have any cars for us despite the reservation. As this was a Friday afternoon we weren't hopeful for a last minute reservation with Enterprise but Jordan really helped us out and in 10 minutes we were on our way. Thank you Jordan”