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“Thank you Gabriel helping me upgrade my phone to iPhone 15 pro Max and setting up everything! Best costumer service in San Francisco. Cricket way better than metro”
“Hunter, excellent seller, good expression to communicate and helps the buyer a lot to know how to choose the product. I give him 100% acceptance and excellent seller.”
“I received great help got my phone set up came from another cricket with bad customer service but Nelly was so nice and helpful. I decided to stay
This is my new store from now on thanks Nelly!”
“The manager here named Irene is so professional and efficient. She won't sell you anything you don't need not like other representatives at different locations. I can't speak Chinese but I like to come to this location for her. Here's no waiting line, you can be assisted right away. Highly recommend this location just because of Irene!!!!! She's the best!!!!!”
“I recently went to this AT&T location with my mother . I was helped by Rick. Before even getting to the store I went on an hour drive to pick up 3 brand new IPhone 16 Pros. I called the store after I received them from Best Buy and Rick answered. Rick was so kind and receptive. I told him that I needed help setting 3 new phones and transferring all of our old data from our IPhone 6S, 7, and XR. Without hesitation, he said we could come in and he would help.
When we got to AT&T store he greeted us and we sat down at a table together. Rick was patient throughout the whole process. He helped us get a better plan for our family account and transferred over all data without any issue. Rick is the type of employee that we all hope to encounter when we go to an AT&T store with an issue. I am so grateful that we had Rick to help us. I hope that he stays at this location because he is great at what he does. He also has a ton of experience which makes sense as to why he made everything effortless.
I would be remiss not to mention Josh who assisted when needed but was inventorying the entire store the entire time we were there. Both gentleman were excellent.
AT&T should do whatever they can to keep these guys around.”
“Bruce is such a nice person who has been helping me many times to fix my issue . He never felt irritated even there was a many customers . We want like this person who is working in front desk. Thank you Bruce. Happy new year 2025 .”
“So glad I stopped by!
Very neat store, clean, organized, to the point. Stuff was the nicest, very friendly and welcoming.
I happen to be helped by Paul and he was wonderful. Very knowledgeable, professional, suggestive and helpful.
I ended up finding more things that I love and even got explanations and demo on what I purchased earlier online. So helpful!
Cant wait to be back for other things on my wishlist. Thank you, Paul!”
“Our family of 4 bought 4 16 pro iPhone’s from Verizon two weeks ago and today I went to return my old phones for a trade in. Both times. Michael Chiang helped us! A huge shout out to Michael for being patient, knowledgeable, efficient and professional. He’s very thorough. If you need new phones or any assistance, pls seek him out. ?”
“This is the best place for Apple products repair and maintenance. They fixed my macbook keyboards, replaced with a new one. Apple quoted me $700+, here only ask for $150. They get it done in 2 hours, while Apple will need 1 week to do the same thing. Best price, best service.”
“Had my phone stolen while visiting SF and had to get a new phone, and they were super helpful at the store! It was a mess on my part but they were patient and helped me out so much appreciated! :)”
“Jay messed up my account by putting the chip in my son's phone instead of mine. He was very impatient and not friendly. However, Jason and Kroner were extremely helpful, friendly, and efficient.”
“Just came today because I had issues with YouTube. Since the day before I couldn’t figure out why I couldn’t get on YouTube videos. I’m so glad that I came in to Cricket in San Bruno to seek help. Karina helped me and the other customer that have the same problem. Thanks to her I can see my videos again! Karina is the best!!!!”
“It was my first purchase and I was satisfied with the customer service that Joanna gave me. I will return soon ⭐️⭐️⭐️⭐️⭐️
It was my first purchase and I was satisfied with the customer service that Joanna gave me I will return soon⭐️⭐️⭐️⭐️⭐️”
“Ohh my goodness i cannot believe i be here with my friend which is a manager on the Store at cricket and he was super nice with me ohh my goodness i can recommend him every time you guys come to buy him phones he's very nice Guy i appreciate you helping me for Family plans thank you very much my friend”
“I recently visited Talk N Fix to get my phone repaired, and I couldn't be happier with the experience. Ubi, the technician, was incredibly helpful and took the time to explain the entire repair process.
What impressed me the most was how fast the repair was completed. I expected to wait longer, but he had my phone fixed in no time. Overall, I highly recommend Talk N Fix for anyone in need of quick and reliable phone repairs!”
“I want there early they are opening from 11am till 5pm. I met John and he let me in and wait till he is done with opening. He got a great service, and quick response. Love this place.”
“Highly recommend for iPhone repairs. The owner was transparent with costs and time to get fixed. Dropped off my broken iPhone 13 Pro (shattered the screen and battery stopped working) and had it back within a day. Best prices and quality in the area.”
“I passed my number to cricket, and I am very satisfied because I also got my phone, three-month payment plan, good network and internet, I like it, I recommend it.”
“I’ve just visited once but the service i received today was terrific. Kali answered all of my questions and helped me to wade through the various phone upgrade options that were available to me.”
“The sales person Daniel was very professional, fast and very knowledgeable with very steps. The last place I visited on 1 Daniel Burnham CT was absolutely disaster. He attendant did not even want to place the scratch plastic that I bought. Didn't even transfer all my previous photos. But Daniel did transfer everything this time. Thank you”
“Thanks, Leo, for the best AT&T customer service in 30 years. I appreciate the time you took to set up my new iPhone, double check that every aspect was functioning, answer all my questions, and all with kindness and charm!”
“Boost company sent me there for a new SIM card, my new phone was not working, the amazing professional young man was what one needs when asking for help. Thank you!!!”
“Store manager Zhao has a very good service attitude and patiently helped us solve the mobile phone problem. Thank you Mr. Zhao. If any friends need to deal with cell phone matters in the future, they will definitely recommend this store.”
“I had an excellent experience, the service was awesome, thanks guys. I loved my old phone so much that i decided to get another LG but this time i got an upgrade to the old one, not only it was less compare to what the other carriers wanted for it. I'm absolutely happy with my choice.”
“Very good experience! Employee was very helpful and worked with me to find exactly what I needed. He also reassured me that if anything is wrong I can come back any time! Would definitely come back to make another purchase”
“This place made my day!!! They were nice fast and cashed a check that the other check cashing place would not cash for me. Also for below what I would normally pay. They rock!!!”
“I loved his energy from the moment I walked into the AT&T store until I left. All the staff are always helpful and friendly whenever we've come into the Alameda store. Oh, and thank you, my guy, for suggesting the upgrade because I'm really enjoying my new Samsung S24.”
“I’ve been a loyal AT&T customer for many years, and a significant part of that loyalty is due to their impeccable customer service. I would like to formally thank Ricky for his unwavering support and meticulous attention to detail. He has consistently helped me resolve various issues, from billing inquiries to assisting me in securing the best deals during promotions. Thank you, Ricky, for being such a valuable resource and a huge help!”
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“Luis was on time reliable and quick to repair my wife's phone. Highly recommend him because having your phone repaired right outside your home is a big convenience since leaving your home with a broken phone can be unsafe if stranded or in need of help. Will definitely use him again if my WIFE breaks her phone again haha”