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“Padam is peerless. He is the most helpful and patient customer service professional I’ve ever encountered. He worked extremely hard to resolve the issues that I have. He is a priceless asset to the company. We will come back and change our internet subscription to AT&T because of him. He deserves every recognition.”
“nelly is very knowledgeable about her phones helped me out today fix my phone and all the pop ups i was having. i went to another cricket store and they immediately just told me i had to get a new phone. nelly took her time and fixed my phone and told me a have a great promo and added a new phone to my account . i was ho happy with my experience today. thanks a million nelly”
“Thank you Gabriel helping me upgrade my phone to iPhone 15 pro Max and setting up everything! Best costumer service in San Francisco. Cricket way better than metro”
“These guys were lifesavers! My Samsung suddenly gave up on life while visiting San Francisco, which is very stressful on a trip. No way to order rides around town, no way to check-in for my flight, no way to contact local friends, and no boarding pass
Panic set in!
I stumbled across Eco Wireless just by luck while walking around and they took a look at the phone and said they could replace the screen and get it working in 30-40 minutes.
I had other tasks to do that day and couldn't come back until the next day. Sure enough, the phone was ready and good as new the next morning.
Thank you so much!!!!”
“Excellent service every time. Chris and her team are fantastic. I just bought my third set of phones here because they always take the time to clearly walk me through my options, the costs, and where I can save or make the most of my benefits.
Like the man said, I’ll be back.”
“Store manager Zhao has a very good service attitude and patiently helped us solve the mobile phone problem. Thank you Mr. Zhao. If any friends need to deal with cell phone matters in the future, they will definitely recommend this store.”
“My phone broke on the way to SFO airport. Dejan was so helpful and patient. Was able to revive my phone and transfer everything over. Was in and out with super friendly service. Went above and beyond and even gave recommendations to grab food. Made the whole experience of losing my phone stress free and actually enjoyable”
“Big thanks to the Irene and Jacky for making my switch from Xfinity so easy! They walked me through every step, answered all my questions, and even set me up with a great promotion. Couldn’t be happier with my new service.”
“This store is a local gem with chic, sharp designs and a wonderful community focus. D & B were incredibly friendly and patient, spending time helping me try on several different models to ensure the fit and feel were exactly right for my new commute. They are true experts on their inventory and went above and beyond by even showing me discontinued options to make sure I found my ideal match. I’m incredibly happy with the exceptional service and my new bag—highly recommend stopping by!”
“incredible customer service from this store the employees nelly really helps you out with any phone issues you might have and she offers great deals if you need a new phone or even tablet”
“After struggling with my prepaid eSIM for a week, Heber saved the day. He was professional, patient, and even asked permission before sharing my info with the online tech team (such a respectful touch). The entire staff here is genuinely friendly. If you have AT&T issues, this is THE store to visit.”
“I came in to fix the broken hinge and front screen on my Z Flip 5. Eddy was able to order the part and fix it super quickly, I just had to wait a few days for the part to arrive which is fine. If you have a common phone he can probably get it done for you same day. Service was great and he did a fantastic job considering the zflips are difficult to fix! Thanks!”
“⭐⭐⭐⭐⭐⭐ Six Stars ? Awesome service! I had an obscure settings problem on my Pixel 8 Pro phone that two other AT&T technicians at other stores were unable to fix. These guys fixed my phone expertly and quickly. Do not let the unassuming Chinatown storefront fool you. No doubt, this is the best AT&T store in San Francsco.”
“Diana is very helpful. Every time I have an issue with my phone she always fixes it for me. She never complains no matter how many times a month I come in. Always welcomes me with a smile.”
“I was in and out in about ten minutes. Great service. I needed a prepaid sim card for my visit to the US. The deal I chose gave me unlimited calls, sms, and data. The price was much less than buying a sim at the airport.”
“Mauricio’s assistance was amazing. I was looking to buy a new phone and he was very knowledgeable and kind while assisting me. From the moment I came into the store he approached me with a smile and I felt good and happy to buy.
I value kind sellers and that they listen to your needs before trying to sell everything to you.
Thank you Mauricio!!”
“Dealing with AT&T and we are not happy with how we got approached in target store to get AT&T came into AT&T store in Belmont, California and Ashim helped us. We are done yet, to fix our bill but he is great manager, great customer service very kind very patient and very hopeful that this will be fixed. He will be our go to guy from now on!”
“We came here to switch our wireless service provider to To. The manager, Ricky, was extremely professional and helpful, quickly resolving our needs and issues. Thank you so much! Five-star review!???”
“Awesome customer service, Julio and Thomas were very helpful with all my questions. I've been with metro and t-mobile and I got to day the service here is great with out the hundreds from the other company's. I was paying nearly 400 for 3 lines. Here, I have 10 lines and pay around 260. Hellloooo, make the switch.. Best location and great employees!!!!”
“I had an outstanding experience at the Verizon store on Sloat Blvd, thanks entirely to Sarron. From the moment I walked in, he welcomed every customer with genuine warmth and professionalism. His customer service is truly top-tier—he took the time to listen carefully, addressed every issue with patience and care, and made sure nothing felt rushed or overlooked.
What impressed me most was his ability to troubleshoot long-standing issues I had been dealing with for quite some time. Sarron successfully resolved problems with my eSIM, messaging, email, and several other related issues that others had been unable to fix. His technical expertise and depth of knowledge were evident throughout the process, and he explained everything clearly and confidently.
Beyond his technical skill, Sarron’s personable nature and strong client interaction made the entire experience stress-free and genuinely pleasant. He is a valuable asset to Verizon, and I sincerely hope he receives recognition for his hard work and dedication. If you visit the Sloat Blvd location, you’re in excellent hands with Sarron - he is an absolute pleasure to work with!”
“Everybody at the store was helpful and worked together. Vanessa was the one who completed our transaction. She explained everything as we went along and gave us next steps on the phone trade-in. A+”
“YeaMac in Burlingame, California did an amazing job diagnosing and repairing my MacBook Pro. They went above and beyond, spending extra time to make sure the issue was fully identified and fixed correctly. It turned out the MacBook itself was defective, and if they hadn’t taken the time to thoroughly diagnose it, I would have ended up spending a lot more money unnecessarily.
They also upgraded my other Apple computer, and it’s working perfectly. Their knowledge, honesty, and attention to detail really stood out. I truly appreciate the care they put into their work, and I will absolutely be coming back for any future Apple product needs. Highly recommend!”
“I had an excellent experience, the service was awesome, thanks guys. I loved my old phone so much that i decided to get another LG but this time i got an upgrade to the old one, not only it was less compare to what the other carriers wanted for it. I'm absolutely happy with my choice.”
“I had an incredibly positive experience with Arpana at the AT&T store in the Hillsdale mall yesterday! Arpana greeted me immediately upon my entering the store and was patient, kind and extremely helpful in assisting me to resolve my issue and get my new device activated and up and running smoothly. She was knowledgeable and kind! I will definitely go back to this store in the future for any cellular service needs! Thank you so much, Arpana!”
“Highly recommend for iPhone repairs. The owner was transparent with costs and time to get fixed. Dropped off my broken iPhone 13 Pro (shattered the screen and battery stopped working) and had it back within a day. Best prices and quality in the area.”
“I was shopping at the 99 ranch market and my phone doesn't work somehow. Despite the fact that I'm using Verizon, the boy who works there is still willing to help me solve the problem patiently and friendly.”
“I definitely recommend this shop to get your phone repaired. Justin did an excellent job and the repair was quick to replace the cracked screen. The phone screen looks great, like the original.”
“I had an amazing experience at the Metro PCS on 799 Hickey Blvd in Pacifica. From the moment I walked in, the service was welcoming and professional. Ahmed was the one who helped me, and he truly went above and beyond.
He took his time explaining all of my options, breaking down the pricing clearly, and answering every question I had without making me feel rushed. I came in looking to get two phones with two phone lines, and Ahmed worked with me to settle on a price that made sense for my budget. I really appreciated how patient and transparent he was throughout the entire process.
It’s not often you find someone who genuinely cares about making sure you leave satisfied, but that’s exactly how I felt. The whole experience was smooth, stress-free, and honestly way better than I expected. If you’re going to the Metro PCS in Pacifica, I highly recommend asking for Ahmed. You won’t be disappointed!”
“Michi from att gellert Blvd was the sweetest soul of all. It was God's blessing for her to help me out. As a 84 year old, I felt very cherished by Michi by her kindness, patience, and attentiveness. I hope all att workers learn from michi on how customers should be treated”
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“very good customer service from nelly and nicole extremely friendly and super helpful. nelly also mention that cricket now has home internet. definitely will be coming back for that”