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“They are amazing I went to another AT&T store and they kept telling me the wrong thing that was wrong with my phone took it over a day to figure it out I went to the store literally 10 minutes and the girl figured it out love this store really upset with the other one”
“Visited 3 different AT&T stores, an Apple Store, and was on the phone for an hour before Juan here gave us an actual explanation and fixed our cruise data issue in three seconds. Seriously so amazing!”
“This t moblie store is in the El Cajon Mall. The store is clean and the staff are professional polite and take care of all your needs . I was greeted, and the gentlemen took care of my need, and he did a job above and beyond. And what I needed when I came in is what was taken care of when I left. Thank you . I hightly recommend and will be back”
“Iliana, was very patient, professional and knowledgeable. It’s refreshing to have someone who makes me feel comfortable with all my questions and asking for help. Excellent representative.”
“I'm a power user: Zoom calls for work, a family that streams video on several 4K devices, and the need for a reliable connection. Since I went with their 5-year package, I'll makes sure to post another update in the future. However, so far, this Internet service has met, and in the case of upload speeds exceeded, my expectations.”
“A gentleman checked me in, but when I came back, mrs. Jennifer literally was the best. Seamless customer service, and she had me in and out. I will only be working with her till I move.”
“Nice folks, friendly and very helpful in registering two new phones even though we didn't purchase them at their store--being T-Mobile account holders was all we needed to get great customer service!”
“I recently switched from AT&T to T-Mobile, and I couldn't be happier with my decision! Not only is T-Mobile's service plan superior, but it also costs significantly less. However, the process of transferring my number from AT&T was quite challenging and frustrating. Thankfully, James at T-Mobile was there to help me through it.
James was incredibly patient and dedicated, working with me for over an hour to ensure everything was done correctly. Despite the numerous obstacles AT&T threw our way, James never once made me feel like I was taking up too much time. Even as it went past closing time, he remained calm, focused, and never rushed the process.
His professionalism and commitment to excellent customer service were evident throughout our interaction. Thanks to James, I was able to walk out with my current number and a fantastic new service plan. This was hands down the best customer service experience I’ve had in a long time. Kudos to James and T-Mobile for going above and beyond!”
“nice folks. bought a new phone. left without the cell phone charging cable. Friday, Feb 2, 2024, 4pmOOPS! Update. checked box one last time this morning and found the c to c charging cable. Check the packaging carefully peeps ! -H”
“My Grandmother was having trouble with her her landline making her sound like a robot as well as the call being extremely staticky.Contacted cox customer care and within a few days they sent out a wonderful technician. Omar who replaced and updated all of the wiring that had not been updated in the 15+years that my grandmother has lived in the home. He did the job in a timely manner and was very accommodating, professional and able to call me who wasn’t at the appointment to follow up with and let me know the outcome. He went above and beyond thank you again to Omar my grandmothers connection is working nice and strong again. Goodbye to the robot and static!!!”
“Thank you Rami & Steven for helping me port a number to T-Mobile today. I came in soon after they opened and they were able to help me transfer a line for AT&T to T mobile. I hope the cell service is as good as the store’s service; if it is I’ll be back to port 7 more lines over. Thanks again!”
“I specifically drove to this T-Mobile store even though it was out of my way because it seemed to have the best reviews. I walked in with a home Wi-Fi router that stopped working and got a replacement within 20 minutes. Thanks guys!”
“My five-star rating is based on the customer service that I have received from an employee at the Santee location his name is Derrius. I am no longer with Cox, but multiple times I have come in with a problem, and he always fixed it. With his expertise and great attitude I always left the store with a smile on my face. He goes above and beyond! Even as I was dropping off my last Cox item, he treated me kindly and still looked out for me. I wish there were more people like him in the world ? thank you Derrius!”
“I came here so i could get help with my phone and the store associate named eva helped me out she was so nice and intelligent on the subject best experience ever thank you eva for helping me out with my phone”
“I only would give three stars because the rep who helped us didn’t have great customer service skills. BUT the other workers were great and we were in and out of there with a new phone for my daughter within 30 minutes ?. Not bad for a weekend day!”
“Had so much trouble since sep 14 due to for I guess purpose of a metro PCs man to sell a phone screwed my TMobile service then TMobile blocked and lacked my service leaving me unable to use my cell, 5 hours stuck arguing at metro trying to get my TMobile service back the man told me he couldn't do it, now I been trying to remember the pin to open the cell but I totally forgot, TMobile is out of service and I never asked that idiot to do that I own new cell from metro I bought 2 weeks before get the TMobile that was my purpose to get the metro cell back in service not transfer service but TMobile lacked me out thanks”
“Came here after waiting at the TMobile across the street over an hour. They were having problems with one customer, it was crowded and we gave up and came here. Walked in, great customer service, not crowded, the young ladies took care of my sister's issue and we were out in 10 minutes. Will definitely come back to this location!”
“The service is amazing !Whenever I have issues the service representative Gustavo knows how to tackle any problem . Very communicative and professional. Thank you for the hard work you put into everything.”
“I had a wonderful experience switching internet providers thanks to Minerva. She provided the best customer service and went above and beyond to help me. I ended up saving $35 a month thanks to being a customer already and a great Cyber Monday deal. Couldn't be happier with my new router it's so simple and easy to use. Thank you Minerva I can't wait to come back for my future devices.”
“Went in to buy a new phone and was helped by Geo. Had great customer service and knew a lot about the different options for phones. Was a great experience. 5 starz”
10:00 AM - 7:00 PM
3030 Plaza Bonita Rd Suite 1470, National City
Internet Service Providers
“If you have any issues or need to transfer your phone Cesar is the man to help you out he was efficient on time and very courteous even tho I can be a bit of a Karen; the man is patient!!!”
“I had a great experience with the technician Ramiro Figueroa. He came to my house on time to upgrade my equipment. When I opened the door I saw that smile and positivity from him right away. I had that feeling of trust and confidence with Ramiro at that very moment. He was very respectful, professional, patient, sincere, and honest. He explained to me in detail of what he is going to do and made sure that I understood everything. He was skillful and knowledgeable. He did a great job. I was really impressed with his work ethic and dedication to his job. I was so happy and 100% satisfied of the service he rendered. I am so glad to meet and know Ramiro. He is an awesome guy. Cox is very lucky to have an excellent employee like Ramiro. He is an asset to the company. You have a very good attitude. I salute you. You are a role model. Keep up the good work. EXCELLENT! EXCELLENT! EXCELLENT!”
“Harrison was probably the most helpful person there is- I'm overseas and my phone wasn't working so my dad went to the Verizon store, Facetimed me since calls weren't working either, and Harrison spent almost an hour and a half trying all different solutions to try and fix it. He even called tech support and spoke with them acting as a go-between since I couldn't place calls. So shout out to Harrison (and my dad I guess?) for dealing with a bunch of different people to try and help me out!”
“Verizon is the BEST when it comes to reliable network and extensive coverage, but it’s the employees who deserve the credit and help make it a wonderful experience.
My appreciation to “Arley” she was so attentive and helped me through the process and “George” . Thank you. This location has great people that go above and beyond.”
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“I had been eagerly awaiting Wyyerd coming to my neighborhood since Cox continues to raise their rates every year, and still continues with their ridiculous data cap. My installer, Jesus A. did a fantastic job going over install options, and finished quickly. I had already downloaded the MyNetwork app, so he showed me how to get everything up and running quickly. Everything's working great.Thank you, Wyyerd, for making it to our area. It's a breath of fresh air.”