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“The regular pharmacist - Betty, is absolutely amazing and super professional. She's very knowledgeable and attentive to details. It happened to me more than once that I came to pick up a prescription and she had already noticed that something needed to be corrected, and also had already contacted the provider to clarify things.”
“The staff are super friendly and helpful! They see and treat you as a human not just a name on a form. I drive out of my way to go to this pharmacy because of how consistently positive the experience is.”
“We met the best store manager here who helped our family to use the Enfamil coupon at our newborn baby formula purchase. We had tried at different retail such as Walmart and target, but most of those stores staffs were not happy to figure out how to apply this it. This store manager was very patient and incredibly friendly to try use it on our product and finally succeeded. Our family was so appreciative to be here and get this such support and great experience. Thank you again, manager!”
“The staff here are always very friendly and helpful. They always make sure I get the best assistance! Last time I was here, there was an old man berating the staff for a completely unreasonable request. The guy was being ridiculous, but they handled it very professionally.”
“Pharmacy here is really efficient. Called ahead and my prescription was ready right on time. The staff behind the counter were patient and took a minute to go over the instructions with me”
“It's the closest Safeway to my house so it means a lot to me that it's a great store. What I like: *FRIENDLY: I seem to come across the friendliness folks here and also at in the Scott's Valley location. *CARTS & BASKETS: Always available, unlike the El Camino store, which will run out while using tons in the store to stock sales. *HELPFUL: When I can't find something, they help me every time, with a smile. This applies to every department I've frequented. *CLEAN: During Covid, this store constantly cleaned their carts. Not all stores did. Honestly, I don't care that stores didn't do this since places had wipes available but, choosing to do it is a sign of a store that really cares. Lucky is slightly closer, but not as easily maneuverable and over all are not as strong on the positives as this store, so I come here. POINT OF VIEW: Someone commented on outdated milk and how outrageous it was to find it and on behalf of all stores, I'm going to disagree. While any store needs to do their best to rotate product, the reality is that stores can have 15,000 to 60,000 individual products/variations (I googled it) so it's completely unrealistic to expect an occasional oversight! This is why I'd never put something in my cart with a short expiration date without first checking myself, because it's important to me. If I was in a hurry and discovered an issue later, I'd simply return it with no criticism. This would ONLY be a concern if this were a constant experience in a given store.”
“I had a really positive experience at this Costco Pharmacy and wanted to take a moment to recognize their amazing staff.
Everyone we interacted with was kind, patient, and genuinely caring. I especially want to give a big shout-out to Jerry and Elena, who helped me with a vaccine pricing issue. They were very transparent about the higher cost for non-members, gave me time to think through my options, and patiently helped me apply coupons one by one (shout out for Jerry!) . I never felt rushed, and they made sure I understood everything clearly.
I also want to thank a young Korean staff member (I’m sorry I didn’t catch her name). When she administered vaccines to my parents, she kindly spoke a bit of Chinese—with a Korean accent—to help them feel more comfortable since they don’t speak English well. That small gesture meant a lot to our family and really showed her compassion.
I had seen some negative reviews about long wait times, but after this experience, I can honestly say the staff are working very hard and doing their best to handle a busy environment with care and accuracy. I truly appreciate their professionalism and dedication.
Thank you all for your excellent service!”
2 - 5PM 10AM - 1:30PM
298 W McKinley Ave, Sunnyvale
Pharmacies
“The pharmacist probably saved me from a bad incident during pregnancy! I was given a wrong dosage of aspirin by my doctor that could have potentially led to a mishap during the pregnancy. The pharmacist questioned me multiple times to confirm that it was a dosage prescribed by my Obgyn and also shared possible side effects of the dosage on pregnancy. This made me start doubting the doctor’s prescription itself. Later on, the doctor’s office confirmed that it was a mistake on their side. I am very thankful to her for going above and beyond at her job!”
“Hello to the Walgreens manager in Sunnyvale (on Sunnyvale-Saratoga Road):in Camino real
I want to let you know that you have an employee named Shin who works as a cashier in the pharmacy. She is very attentive and really focuses on the customer. Thank you very much, Ms. Shin, for your help.”
“Pharmacy line was long, only one person working. Took about 15 minutes just to get to the counter. The rest of the store was decently organized, found what I needed up front”
“I had a great experience at the photo center. I placed my order in person at the kiosk which was easy to use. Then, Poonam was very kind and printed our photos within 20 or so minutes.”
“10/10 customer service. I came here after a wisdom tooth surgery and in pain, but the pharmacy was closed for lunch break. Nevertheless, one of the pharmacists took time out of their short 30 min break to help me get my pills and medication needed to soothe the pain. Really thankful for the pharmacists here!”
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“1. There are often free gift of 8*10, which is so awesome to get a highlight from summer. It's also a great reminder of making more photo books for summer memories and whole year memories!
2. The stores are nearby and it saves shipping fees which is great.
3. The same day pick-up is Gorgeous! It's a really useful convenience!”