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“So impressed with the sales and service in both Tahoe stores. My husband and I were visiting for a couple of weeks and were lucky enough to shop Tahoe City and South Tahoe store. The product knowledge, the enthusiasm and friendliness just made it all a great experience. Justin and Dillon helped us in bikes find the perfect gear we needed and helped to fix and replace my flat tire quickly so we could get out there and have more fun. Jackie guided us to the perfect shoes because of foot issues and knew a lot about the different brands.
Tahoe City Keith? helped us purchase two pairs of glasses that we weren't even planning to buy but are totally excited with our new Smith glasses for our beautiful outdoor adventures.
Thank you, as a former retired manager of Nordstrom the owner and management should be proud of the gift you have in these employees.”
“This is the second time I've been to Olympic boot works and I'm always impressed at how attentive and professional and well-trained the staff is. They really take a lot of time to make sure that your ski or snowboard boots have the right fit. I highly recommend Olympic boot works. They will do an excellent job at a reasonable price and they will do an excellent job getting your boots to fit perfectly!”
“Hayden was extremely helpful in helping us find a great set of layers. The manager, Kimberly, also really helped out with an exchange. Highly recommend this Patagonia!”
“I came in just looking around today and decided to buy a jacket and gloves after I was pleasantly greeted and assisted by Jill C. Her warmth and customer service was inviting and refreshing. I love the items I found and the overall experience in this store. Thank you, Jill!”
“Very friendly and knowledgeable staff. They helped me plan a route in the short time that I had, without a car. I ended up renting a full-suspension bike and rode 23 miles to Jackass Trails and back.
You guys made my day!
I look forward to having you in the Yosemite/Oakhurst area at Pedal Forward Bikes.”
“PlumpJackSport always has the latest curated selection of gear for the winter season so you can look great and stay warm on the mountain. The staff is very helpful in making sure you can find any last minute ski gear like goggles, helmets and jackets. Located right at the lobby of PlumpJack Inn where all guests can save 20%.”
“Great customer service! Thank you to Erik and Liz for recovering and returning my lost sunglasses! Vacationed in this area in early October and visited this store. Realized later I lost my sunglasses either here or another store. Left my number and flew back home to Georgia. Liz found them, and Erik shipped them to me. Thank you for going above and beyond!”
“I recently started skiing after a 20 year break, and an ankle fusion. True North is fantastic, and the employees have been very welcoming and helpful. I had previously been in to the shop for random items I had forgotten. The selection is amazing! It is obviously more expensive at the mountain, that is my fault for forgetting my gear. Staff was very helpful in helping me select a usable set of cheap Leki poles when I had forgotten mine and a second set of Hestras. I appreciate staff taking the time to identify the need/want, and offering several options at different price points.
Today I had the pleasure of working with Mac on a new set of boots I'd bought. Mac was very helpful and asked several questions to determine my ability, knowledge and expectations from my gear. Mac was very helpful with selecting inserts and molding my liners. The care taken with my surgical hardware, that is painful was amazing. Mac was awesome bringing me up to speed on what the current gear does and where on the mountain. I also discovered that several Veterans are employed there, thank you! I will be getting all of my tech work done at True North, you are wizards! Much appreciated, and thank you for getting me back over my skis.”
“It was overall an amazing experience. My boyfriend and I both went into the shop with ideas of buying a pair of sunglasses. The Employees were so helpful and patient through the whole process. They helped my boyfriend understand the exact difference between each pair, also letting him try them on near the sun. He was deciding for quite some time but they got impatient. We walked out with two sunglasses and pair or really nice discount swim shorts for my boyfriend. They also have us a 10% for buying two pairs, I definitely recommend this store to all.”
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“Just stopped in to find a pair of boots. Nikolas helped us out and he was amazing. Best hospitality. Helped me with my boots. And great prices! Great finds! Highly reccomend here before hitting up the other shops!! Thanks guys!”