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“I popped into this store browsing for snowboarding equipment. The customer service was phenomenal. They spent quite a bit of dedicated time with me while I tried to get the perfect fit (and stylish color!) for a helmet and snowboarding goggles. Great advice for someone buying gear for the first time. Excellent end of the season deals as well. Highly suggest.”
“This place is the real deal. You won't find a better boot shop - or a friendlier staff. Ski boots should be purchased from a shop like Olympic and not online. Your feet will thank you.”
“Hayden was extremely helpful in helping us find a great set of layers. The manager, Kimberly, also really helped out with an exchange. Highly recommend this Patagonia!”
“I had issue with my bindings. (I wanted to adjust the angle but could not tight it) I went into the store and asked for help. The store employee helped me with it for free. Really appreciate the help!”
“Eric and Jill were so helpful and very patience. Helped me find cute comfy slippers. And gave me educational tips for a new bip. So great and really made my visit enjoyable.”
“PlumpJackSport always has the latest curated selection of gear for the winter season so you can look great and stay warm on the mountain. The staff is very helpful in making sure you can find any last minute ski gear like goggles, helmets and jackets. Located right at the lobby of PlumpJack Inn where all guests can save 20%.”
“Very friendly and knowledgeable staff. They helped me plan a route in the short time that I had, without a car. I ended up renting a full-suspension bike and rode 23 miles to Jackass Trails and back.
You guys made my day!
I look forward to having you in the Yosemite/Oakhurst area at Pedal Forward Bikes.”
“Great customer service! Thank you to Erik and Liz for recovering and returning my lost sunglasses! Vacationed in this area in early October and visited this store. Realized later I lost my sunglasses either here or another store. Left my number and flew back home to Georgia. Liz found them, and Erik shipped them to me. Thank you for going above and beyond!”
“It was overall an amazing experience. My boyfriend and I both went into the shop with ideas of buying a pair of sunglasses. The Employees were so helpful and patient through the whole process. They helped my boyfriend understand the exact difference between each pair, also letting him try them on near the sun. He was deciding for quite some time but they got impatient. We walked out with two sunglasses and pair or really nice discount swim shorts for my boyfriend. They also have us a 10% for buying two pairs, I definitely recommend this store to all.”
“I recently started skiing after a 20 year break, and an ankle fusion. True North is fantastic, and the employees have been very welcoming and helpful. I had previously been in to the shop for random items I had forgotten. The selection is amazing! It is obviously more expensive at the mountain, that is my fault for forgetting my gear. Staff was very helpful in helping me select a usable set of cheap Leki poles when I had forgotten mine and a second set of Hestras. I appreciate staff taking the time to identify the need/want, and offering several options at different price points.
Today I had the pleasure of working with Mac on a new set of boots I'd bought. Mac was very helpful and asked several questions to determine my ability, knowledge and expectations from my gear. Mac was very helpful with selecting inserts and molding my liners. The care taken with my surgical hardware, that is painful was amazing. Mac was awesome bringing me up to speed on what the current gear does and where on the mountain. I also discovered that several Veterans are employed there, thank you! I will be getting all of my tech work done at True North, you are wizards! Much appreciated, and thank you for getting me back over my skis.”
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“Just stopped in to find a pair of boots. Nikolas helped us out and he was amazing. Best hospitality. Helped me with my boots. And great prices! Great finds! Highly reccomend here before hitting up the other shops!! Thanks guys!”