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8:30AM - 6:30PM
1 Blackfield Dr, Tiburon
Shipping Centers
“Evan is incredible! I had to get my fingerprints taken at a self serve kiosk in the store. I was having so much trouble getting good prints. After spending an hour and only getting 3 fingers done, Evan came over to help me. In 15 minutes we had the other 7 done. I couldn't have done it without him. Amazing customer service, above and beyond--thank you Evan!!”
“I've sent a lot of boxes with them, it's the best option to sent boxes, the lady of the agency is very helpful, she does not hesitate to help as much as she can”
“Amazing and friendly service. Came in for my 1-9 appointment and that was completed in max 5 minutes. Adorable guard kitty was an added bonus! Would definitely use them again in the future ?”
“Wonderful service! There is also a self-serve option to scan in your own packages so you can get in and out very quickly. They accept UPS, FedEx, and USPS so it's a great one-stop shop!”
“Offix Edge helped with a project that came up and were able to help with a fantastic turnaround time. Staff is friendly and helped answer any questions I had. Will get any printing needs taken care of here from now one.”
8:30AM - 6:30PM
454 Las Gallinas Ave, San Rafael
Shipping Centers
“I went into Pak Mail today in San Rafael and was entirely impressed with the staff person who helped me (Alex). The place has a friendly vibe as well. 5 Stars Plus!”
“The best UPS Store I've ever used, be nice to these guys ya'll!!! Mission Bay would be very sad if we didn't have them around. Print on demand was real easy, dropped many a return here effortlessly, and open Sunday.”
“The team is amazing. They are professional and do their best. Special mention for Sacha incredible to customize your document/ format/ updates with photoshop and Jeff for his people skills and warm welcoming.”
“I never thought I’d be blown away by customer service at a shipping store but was I ever! The most elite customer service hands down. I am moving across the country and brought in separate packaged boxes and it was going to cost over $600. The man who helped me found an extra large box to fit all of them, and used a tool to make the extra large box they were all in smaller to fit certain shipping requirements and brought the cost down to $300! While he was doing this he was extremely friendly and greeted other customers as they walked in. Very grateful!”
8:30AM - 6:30PM
11461 San Pablo Ave, El Cerrito
Shipping Centers
“My new favorite UPS store. Unlike another one I went to, the staff here are friendly, there's sometimes a short line but it always moves fast, I know I don't need to worry or think about my package again once it's in their hands. Parking is also easy. It's overall an easy, enjoyable experience. This will definitely be my go to UPS store from now on.”
“Absolutely wonderful place and I've been using them for years when I needed a place to get packages delivered (take that, porch pirates!). Exceptional customer service. Highly recommend!”
“Hands down the best package/mailing service location in SF. They don’t annoy you like USPS employees, and I’m in and out of there in 2 minutes whenever I need to send some packages. They handle both USPS and UPS, and I’ve never had any issues with either.”
“Everyone was more then helpful. Gave me a chair to sit down when I walked in, and helped me fill out and also notarized many forms that I had.
Steve was great!”
“Elijah and team went above and beyond for an OOG shipment that we were having several unrelated issues with. Elijah has great skills and communication. He even as far as FaceTiming me to explain a lashing issue. We will be using OCT again.”
“Needed to drop off something for USPS priority mail. Front desk was friendly and helpful. They provided the envelope, a tracking number, and tape for the shipping label I had printed out. Thank you!”
8:30AM - 6:30PM
3145 Geary Blvd, San Francisco
Shipping Centers
“Family run store that consistently goes above and beyond for their customers! This particular store is trustworthy as they offer conversations, festivity, and familiarity. They are fair and transparent. Ask them anything, and they will provide knowledge and explanation. They work hard and well as a team. I wouldnt go to any other UPS store.”
“Dale helped me ship back some of our stuff from a trade show. He was so easy to work with and made it so easy to ship out. Would highly recommend this place for printing and shipping.”
“The customer service here is second to none. I needed a last minute sign for a golf tournament. I received not only helpful (and speedy) assist of setting the document up, but after realizing the delivery timing would be tight, they called the store closest to the tournament allowing me to pivot the actual production to that store. The store manager is a gem. She went so above and beyond and in this day of corporate crap where people don't follow through, I would gladly bring my business here again in the future. I don't often leave reviews but felt I needed to reward this store and it's management. Thank you again.”
9:30AM - 6:30PM
3041 Mission St, San Francisco
Shipping Centers
“Very straightforward and professional experience plus I asked them to fill up my waterbottle and they came back with my waterbottle filled and gave me a free little yogurt just bc they are charming and thoughtful. I have never reviewed any place before but this was special. Thank you!”
“Kirin was so kind to help me in my multiple boxes which I was honestly struggling to ship and label. Thank you for your kindness and support Kirin ?I always come to this branch by the way as they have a lot options whether you want to print, ship, etc. Thank you?❤️”
“I've only had wonderful, kind service from Erica and Fati here. I look forward to doing business with them, roughly twice a month. Im stunned at the negative reviews.”
“Quick, fast, and easy to make a return.
However, the address listed makes it hard to find, but it's hidden away at the Terrace Level of the hotel.”
“This is a great store. I frequently come in for printing projects. They’ve always turned out great, with the team there going above and beyond to help. Grateful for this place in our community!”
“I came early to the Staples in San Rafael and was greeted by a smiling cashier who (at checkout) verified that I had the right printer ink cartridges. Very quick and friendly service- easy to find what you need.”
“Great service with Livescan fingerprints. Gentleman that was working that day was very kind and helpful. Efficient but not rushed. Store looked clean and well maintained!”
9:30AM - 7:30PM
1410 Franklin St, San Francisco
Shipping Centers
“I am delighted with the service provided by Jerry and Cid at 1410 store, where I get my mail and have printing and binding done. They are ultra-courteous and helpful. Jerry did a rush job for me recently which was above and beyond the call of duty.”
“Did you hire angels? Harold and Chaimae are the sweetest, most understanding, and most efficient people I've ever seen working for fedex. They completely made my day and I'm definitely coming back to this location for any future printing services”
8:30AM - 6:30PM
5758 Geary Blvd, San Francisco
Shipping Centers
“So appreciate the courtesy of taking the time to help me get my product back in the box to return. Zeke was very patient in assisting and was able to do it. I was worried and tried my hardest at home but was unable too. This was a huge relief. Appreciate both Zeke and Ezekiel’s willingness to offer high quality customer service support for me.”
“This store on Clement street provided excellent service. The staff was friendly, patience, knowledgeable and helpful. I went in to mail my passport renewal and needed postage to mail my envelope. The counter person said I should send it priority mail because the envelope was larger and easier to see - he gave me the pro/con of my envelope vs. the priority envelope. It made sense.”
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“I am convinced Tiburon location is the best in whole Bay Area if not the country.
I had superior experience on a day that could have been disaster for any worker. April 15 is the last day to file taxes, line at the door was a mile away right when John opened the doors with the warmest smile.
I was there with two very young kids to get passports done, not one but two. Seeing John navigating guests through was mesmerizing. Early morning, people with piles of papers, million questions and in rush. John remained calm, knowledgeable,friendly, helpful and so professional.
I was in that location for the first time, we drove there for 2 hours in early morning with little kids thinking it’s the only location taking walk-ins for passports. It appeared to be they are not- mistake in the system but John was the nicest about it, still helped us with everything although he was the only person behind the desk.
I was pleasantly surprised he knew majority of guests by the name, greeted them warmly and had everyone in and out of the door in minutes.
His attitude, love for his work and their customers made this experience not only pleasant but unforgettable. He truly made an impact on our family and our whole day. Thank you, John!!!”