Edible Arrangements provides fruit arrangements, cookies, and other goodies for celebrations. The process for placing orders by phone is often smooth, with staff described as really helpful, fantastic, professional, knowledgeable, and amazing. They ensure everything is just right and check if anything else is needed. The arrangements are noted for being fresh and beautifully put together, with cookies being a hit that make occasions extra special. While the store itself is nice and clean, the customer service experience can vary. Some customers report a hassle-free and pleasant experience with incredible service, while others feel the customer service just needs to be a little better. There can be issues with delivery tracking and automated phone systems, but these are sometimes resolved by a dedicated and sweet delivery driver. Despite occasional delays, orders are quickly prepared. Many customers, having had a great or best experience, state they will definitely be coming back for future celebrations.
I was disappointed today after I had them deliver a fruit bouquet. My friend was not home, they left the fruit with chocolate on the porch in 90 degree weather for over an hour. Not cool! I hope the fruit is OK to eat after sitting out there that long. Vicky
December 2024
Fruit was not good quality for how expensive it was. Would not purchase again. Better off buying fruit from the grocery store and putting it in a basket
May 2023
The cashier that took my order and money acted as if I was not in the building when I went to pick up my order. The arrangement was beautiful but customer service sucks ! I didn't feel welcomed please check your employee in the front.
