“Took off one star because my apartment wasn’t move in ready and a few things had to be fixed that I discovered once I moved in. Most issues were fixed in a couple weeks. Some maintenance requests are fixed quickly others have taken a long time, some some fixes done unprofessionally. The paint job in some areas in the apartment were unprofessional/messy when you look closer, but from a far everything looks decent.clean nice building, had an amazing experience moving into the building. Bianca is an excellent property manager - she helped me lease my apartment, was patient, friendly, and helpful throughout the whole process, from the viewing to deciding the specific apartment number/location, and then walking me through the leasing process.”
“My fiancé and I have been living at the Guild for 6 months now and we can both say that as our first place together, the Guild and its staff have been great. Within the past 6 months, we have come upon two problems in our apartment in which Bahar and the Guild team were so quick to respond and resolve the issue.
Also, Fina who is the buildings cleaning staff is such a delight to have around. If you see her around she is always so happy and singing. She always makes sure to greet you with a smile and is easy to talk with. Fina, is part of the reason why the apartment is always looking nice and smelling great.
Thank you to the Guild community!”
“The best maintenance team in the city!
Absolutely thrilled with both the maintenance team at Avalon Glendale! They consistently go above and beyond to ensure that any issues are resolved quickly and efficiently. Their communication is always clear, and they keep us updated every step of the way. A standout moment was on Memorial Day when we experienced a water issue. Despite it being a holiday, a team member arrived within just one hour of us submitting a ticket. Their prompt response and dedication to resolving the problem made us feel truly valued as residents.
Additionally, the landscaping team does an amazing job of keeping the premises looking beautiful. The grounds are always well-kept, with lush greenery and immaculate flower beds that create a welcoming atmosphere. It’s clear that they take pride in maintaining the appearance of the community, and their hard work makes coming home every day a pleasure.
We couldn’t be more appreciative of the dedication and effort they all put in to make Avalon Glendale a great place to live.”
“I just spent 3.5 years of my life in LA living at the Roosevelt in DTLA. All I can say is, wow, what an amazing experience I had while I lived there and it was because of the amazing staff.Jack Wallach, Izabella, and the rest of the leasing team, top tier talent within the property management game. They have done a great job not only the amazing residents but even the occasional difficult ones. Truly a great team that was there to help make living at the Roosevelt a great one.Gina and Sandra- two of the best women that made sure the upkeep of the building was maintained. Both such great people that I feel need more credit. The flowers that Gina adds to the lobby, such a great touch.Amin, Ade, Janet, Michael, all great people that ensure the safety of the residents by maintaining the front of the house. All exceptionally personable and professional. I miss them the most!All of my valet guys, Alvaro, Marvin, Rafael, Manuel, Alejandro, Alfredo, Damian, Wences, Gerson, and Kevin. They were integral to the heart of the Roosevelt, all great guys that I know will continue to shine their light there.”
9AM - 6PM
6200 Hollywood Blvd, Los Angeles
Apartments
“2 time that I had Ralph in my Apartment to fix things … he is the best … If u call a guy and need help ask for him… super friendly and really makes sure that u are 100% satisfied with the result.”
“Absolutely loved living here! Amazing staff and amenities. Each staff is so lovely and takes the time to chat and get to know your needs. Mimi is the best leasing agent so efficient and preforming miracles. Chrissy is the best office manager so kind and always on top of things. Tracie is so thoughtful and kind. Shane is another gem. Just the best team! Such a nice fortress from the mess of Hollywood, it feels like a little oasis”
“Just took the tour today, I have been looking for an apartment for a while. I have to say, the guy at the front desk was super nice and helpful, and the building looks AMAZING !!!! can’t wait to move in”
“I lived here for a year and it was always clean and there was nothing inconvenient. The manager and staff are always friendly. And this place has a great location.”
“The leasing staff is superb!!! I would like to shine light on Joseph. Like all of the RSO’s he’s very helpful and professional. However , his tenacity , bubbly personality and impeccable style of course gives so much more than just a job. He really has a passion for helping the tenants and that’s very rare.”
“Ali came over for a maintenance call and did a wonderful job fixing everything. He also went above and beyond by fixing 2 additional things he noticed while he was here. He also left my place cleaner than it was when he started. Thank you Ali!”
“I would like to express my utmost gratitude to Mauricio for his exceptional work and maintenance services. He consistently delivers excellence in every task he undertakes, ensuring that everything is completed to the highest standards. Not only is he incredibly skilled at what he does, but he is also the nicest guy you'll ever meet. He goes above and beyond to provide the best service possible.Thank you, Mauricio, for your outstanding service.”
10AM - 6PM
501 S New Hampshire Ave, Los Angeles
Apartments
“I do not live here, but I took a tour and had an excellent experience with Zach B. who answered all of my questions, sent detailed instructions for a self-tour (of a very clean and lovely unit), and explained everything I would need to know about Hampshire Place. There was a nice common area with grills and a pool (again, very clean and well-kept) and the elevators were in great working order. People were friendly who I spoke to and asked about the building, and it seems like a nice place to live.”
“We signed our lease while living in another state, but we felt at ease and confident with moving forward without seeing the building in-person. It was an easy process and we’ve found everyone to be welcoming. The apartment is in great condition for 10 years old and has everything we want.”
“I recently moved into the Brockman Lofts approx. 5 months ago & Love it! As a New Yorker, this really feels like home. Thanks to the Assistant Property Manager, Michael, I have the perfect apartment, and so grateful & will definitely renew my lease. Thank you so much for everything! Mike is also Fantastic, always there to help. Zee is a great property manager. My experience is the best I have had in LA, and so grateful I like at such a awesome property!”
“Jayme in the leasing office is absolutely amazing! She is always so nice, quick, and efficient when it comes to handling any requests or concerns. If something urgent comes up, she’s on it right away and makes sure things get the attention they need.
Carlos from the maintenance team is also a rockstar! He works hard to keep things running smoothly and always shows up ready to help.”
“Joanna, Tina, and Stanley are a remarkable team managing this building. Their dedication, communication, and maintenance excellence truly shine.They are quick to respond to concerns, ensuring tenants are always well-informed. Maintenance and safety are high priorities, making us feel secure.Beyond their professionalism, they are approachable and create a welcoming atmosphere. They do a great job fostering a friendly environment.”
“This review is ONLY for the front of building staff. Kelvin was absolutely incredible during the application process and helped us so much. Rick has gone above and beyond so many times. The two of them + maintenance crew really are great.”
“12431 Rochester Avenue, known as LA Archer has been for two years, an extremely satisfying experience, surpassing my most challenging expectations. The interior design allows for the natural light - particularly sunsets - to be a strong protagonist of an amazing atmosphere, the distribution and spaces is practical and balanced, furnishing is top level, many functions controlled by your smartphone, never had to wait for the elevator, a social roof top with a great view and amenities, a very practical Amazon hub, spacious parking and definitely, a great location in Santa Monica, close to everything you might need.The best of it though, is a very efficient administrative team, from services to repairs, lead by Haley Landswell, who is extremely professional, warm, always smiling - even by email - and emphatic to resolve and fix any kind of issues presented.Check it out and don't hesitate, but ask for Haley!”
Open 24 hours
888 S Olive St, Los Angeles
Apartments
“Service was amazing! Highly recommend this place to stay. It’s really close to a couple stores and restaurants. Parking is really easy, they provided me great service! Thank you!”
“The maintenance team here moves at light speed during regular and emergency hours. I have had only basic requests, but they are communicative via the online app and I very much appreciate that.”
“I have had the pleasure of residing at NoHo14 for the past four years, and I am consistently impressed by the exceptional service and supportive community here. The staff and residents are outstanding, and the responsiveness to work orders is exemplary. I would like to extend my sincere gratitude to Sergio Ramos, whose dedication and efficiency are truly commendable. Recently, I encountered an issue with birds affecting my patio, and Sergio addressed the situation promptly and without charge. His willingness to assist and his swift action have made a significant difference. Special thanks to Sergio Ramos for his invaluable help and ongoing commitment to excellent service.”
“Just moved in a week ago from Orlando and we love our new apartment and the NOHO neighborhood. Special thanks to Aaron Trujillo for your help and for making this process seamless and stress free.”
“Living at Sunset Vine Tower has truly been a fantastic experience! It's located at the iconic corner of Sunset Blvd and Vine St in the heart of central Hollywood, perfect for someone who loves the Hollywood vibe and a premium lifestyle. There’s always something fun and interesting happening around here.
The building's standout feature has to be the floor-to-ceiling glass walls. They let in a great amount of natural light that makes your home feel open, bright, and airy. The panoramic views are amazing, featuring natural sunrises and the city lights at night, with vistas of the Hollywood Hills and sign, downtown, west side, ocean horizon, and more, depending on your unit location. The very high ceilings add to the feeling of spaciousness. The units are modern and loft-style, but features like wood floors and the fixtures still make it feel warm, like a home.
Practical amenities here really make things easier. The 24-hour staffed front desk service means I don’t have to worry about package deliveries, which they receive and hold for me. The secured underground parking is a huge plus, especially in this busy area. The building is currently installing a lot more electric vehicle chargers in the garage for those who have or want an EV. The in-unit washer and dryer are a big time-saver; you can also send out and receive laundry at the desk to a nearby dry cleaners and wash and fold.
There is a very nice pool area with a good amount of sun for lounging, relaxing, and socializing. The pool area also has an outdoor barbecue grill perfect for gatherings, or you can simply go down the elevator and grill your dinner. There’s a conference room for business meetings. The building has a gym for a quick to get to workout, but many residents also belong to one of several top gyms and fitness studios that are located just one to a few blocks away (Equinox and 24 Hour Fitness are each just one block away; LA Fitness and Golds not much farther).
For those with active, fun-seeking lifestyles, including me, the location couldn’t be better. There's everything from top-tier restaurants like Mother Wolf and Gwen to lively and view-abundant rooftop bars like Grandmaster Recorders and Mamma Shelter, not to mention numerous coffee shops, nightclubs, and lounges, all within walking distance. The Palladium, Pantages, and Avalon are only a few blocks away, along with private clubs like Neuehouse and The Aster. Trader Joe’s is just a block away, making grocery runs, and "I forgot something" situations, quick and easy. On Sundays, I enjoy strolling through the Hollywood Farmers Market. Griffith Park is just a ten-minute drive if you’re into hiking. Also, with the Arclight Cinemas and the Cinerama Dome, located literally next door and planning to reopen in 2025, movie nights here are about to go to a whole new level!
Recently, a new management duo has arrived on-site, bringing great fresh energy to the building. They’ve been introducing a series of improvements that have been very welcome. They are approachable and genuinely invested in the residents' experience and lifestyle, as well as the quality of the building’s function and appearance. Similarly, the building engineer and maintenance team are very quick to respond if something needs fixing, and it’s clear they really care about keeping the place looking good and keeping things functioning well. The new management team just threw an outdoor pool party for residents with food and drinks, which was a fun way to meet new building neighbors, reconnect with other residents, and kick off the pool season. I’m looking forward to more of these SVT events in the future.
Overall, living at Sunset Vine Tower is an incredible, one-of-a-kind experience. It combines the luxury of modern amenities and truly unique building architecture, with the convenience and excitement of urban living in a fun, lively part of town. If you’re searching for a home that offers a premium lif”
“I couldn't be happier with the exceptional service provided by Sofia (Property Manager)
From day one, she’ve been nothing short of outstanding and very professional
Her professionalism, responsiveness, and attention to detail have made my experience as a tenant truly wonderful.
Sofia, has received high praise for her exceptional service, professionalism, and responsiveness.
Tenants appreciate her attention to detail, which significantly enhances their rental experience.
Her commitment to providing outstanding management support has made a positive impact on tenants, ensuring their needs are met promptly and effectively.
This level of service reflects the broader standards upheld by property management companies in Sofia, which emphasize customer satisfaction and efficient property oversight”
“Not one complaint. Lamarr was the epitome of professional, attentive, and informative. From our first conversation he was honest and trustworthy. He walked me through the property, explained the process thoroughly, and answered every question I had. In addition to the actual building/apartment itself, Lamarr helped me feel right at home - even after only one visit. Could not recommend The Ruby and its staff more.”
“The best part of living at NOHO West are the people that work here. Especially Elvis! Recently I locked myself out after hours. I called Elvis and he came over immediately to let me in! I love living here!”
“I was there for a job and staff were so helpful I asked where can I park my car and they directed me to guest parking for free. I was there for 3 hours and when I got down to their offic”
“Fixed the garbage disposal quickly and another issue with the front door. Took 2 business days after I submitted the maintenance repair request, for it to get resolved.”
“L Lofts is located in the city center, offering a very walkable and convenient lifestyle in a well-maintained, clean building. William, the property manager, has been incredibly responsive and dedicated, making our move-in experience seamless. His commitment to residents truly sets L Lofts apart—highly recommend!”
“My husband and I like this community, it's quiet and peaceful here, but the main thing is the staff, Michelle is responsive and professional, it's nice to contact her for all questions??”