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“Amazing prices on mailbox rentals here in Santa Monica the owner is amazing very friendly and very helpful on serving you with all your postal needs .
I love ❤️ this little place and what this little store represents here in Santa Monica . This is the type of a small business we defenetly need ?????”
“Outstanding professional and courteous service. Attention to detail, making sure each step is done properly with care. I highly recommend using Standing Ovation.”
“I’ve been in this post office for almost 4 years already. Have to leave a review since I’m not sure when I’m leaving the city. Larry is an absolute gem and always greeted with a bright smile. Extremely brightful attitude and very helpful everytime. Thank you Larry, never could’ve thanked you more for making Westwood such a joyful place for us all!”
“The employee was really helpful in finding me the best option possible to ship my items in Europe. She was polite and thoughtful in her suggestions which I appreciated as she helped me save a lot of money. She guided me through the process seamlessly making my experience very positive.”
“Never crowded, always helpful, which is saying a lot for the USPS these days. Whenever we have the time to drive a bit farther to drop off a package, we stop here.”
“This post office single-handedly revived my faith in USPS. Or, rather, my faith that trips to the post office can be pleasant. The two fellows that seem to be there most often are so effusively friendly and helpful! To the point where one of them, I believe his name is Jackie, got me something green to wear on Saint Patrick's Day so I wouldn't get pinched. We've since moved and I genuinely miss having those nice moments when I'd run errands. To those who can frequent this post office, please take some time to appreciate it!”
“I walked in today at 9 am to mail an item I need helped being packed.Tuan saw me and said while the post office services were not open until 10, he would help me. Wow, what a great customer service from Tuan. He truly went above and beyond when he didn’t have to. Thank you Tuan. You are awesome!”
“Best place ever. They always go out of their way to please customers (no diddy). I’ve been using them
8 years now and I always feel good when I visit.”
“The Mail Shoppe is awesome and so convenient close to my home. Big thanks to the friendly staff for always being there for all my printing, copying, shipping, visa photos, faxing needs (yep, some government offices still want you to fax documents to them...crazy right?!)”
10AM - 4:30PM
3950 Laurel Canyon Blvd, Studio City
Post Offices
“Been going to this PO for over a dozen years. The employees are each, IMO, doing great at customer service. They can't control the aspects that people complain about re: this post office such as the parking, length of the line, etc. I've always felt cared for and respected there. And, Janice is especially kind and helpful. (You are appreciated, Janice!)”
“Thank you for a delightful experience. Professionals working together to make things happen. My trip was unrelated to the female blond mailing other items out. She followed us out of the post office. At this time, my pick ups include myself, accompanied by a short male Asian mixed guy smiling in the camera speaking a little Japanese with peppery hair. I like to stick with the same team. We stick together.
Delivery Love ?
Amber Livingston”
“I received fast and efficient service at this post office. One of the clerks kindly assisted me in locating my missing mail, which I greatly appreciated. Although I don’t often leave reviews, I felt compelled to share my positive experience. The clerk at Window 3—a lovely young woman with brown skin and striking green eyes—was exceptionally sweet and helpful. Additionally, the convenient location of this post office near my home makes it incredibly accessible. So far, so good!”
“The Encino Post Office operates with a level of consistency and efficiency that’s increasingly rare. Under the management of Alfonso, the branch is well-organized and runs smoothly even during busy hours. Wait times are generally short, and the staff appear well-trained and focused on keeping things moving without unnecessary delays.
Alfonso maintains a visible presence and seems actively involved in daily operations, which likely contributes to the overall professionalism of the team. The counters are staffed appropriately, lines are managed efficiently, and any questions are handled clearly and without confusion.
It’s evident that this location benefits from strong leadership and attention to process. Compared to other branches I’ve visited, the Encino location stands out for being clean, orderly, and consistent. It’s a reliable place to take care of postal needs without hassle.”
“I stopped to get a money order. The line was short for once and I was happy because I thought my wait time wouldn't be long. I was wrong, it took forever and a long line built as I waited. Finally at my turn all I needed was a money order and had a debit card so exact change. The man behind the counter said Jesus Christ everybody today wants a money order. Despite my needing one minute after standing in line for 20 minutes.”
“I came at 9 AM and there was a short line, I just think they need to clean the building and when I asked the staff for a sticker he said no but other USPS have given no problem”
“This is my second time stopping by. The first one was not good at all. Probably it is because it's almost 5pm and they're closing soon. The male postal worker must be tired and he is not happy to answer inquiries. The second time, I came Friday afternoon. There was a line but it went fast. This lady named Sandra helped me to make the transaction easy. She explained to me in detail the differences regarding the amount of each mailing options. With that, it helped me a lot to decide. I agree with a fellow Yelper - Sandra has been a great. Recommended.”
“Tina and Rosie are awesome! When I arrived there was a very ling line but they are doing a great job helping customers through their tight space and are doing so with such great energy! Thank you for making this a pleasant experience!”
“Best mailbox center for miles. Every time I come here the service is excellent. I needed to send a fax months ago and he did it for free without thinking twice. Old school style service. Very appreciated. Padded envelopes reasonably priced. Everything you need. I couldn't recommend a better place. A PLUS.”
“Came here bcz it was one of the few P.O.s open on a Saturday. The sweet & professional employee working the counter, Brandy, was the BEST. So repectful, zero attitude, and hard working.”
10AM - 4:30PM
18039 Chatsworth St, Granada Hills
Post Offices
“I stopped by this USPS office to drop of an Amazon return. I been to the plaza this USPS office is in so many times but never knew there was a USPS here. I found parking easily since this office is in a plaza with many parking spots. When I walked inside the post office, there was no one in line so I was able to walk up and hand my package since everything was paid for already. I got my receipt and left, it was a simple and easy process.”
“Parking is AWFUL! However, the customer service team is always helpful and friendly which I have never experienced in any other post office. Like the one in Verdugo Road where the attendants are incredibly rude.”
“I just want to give a big shoutout to T and Ashley at the USPS on 5350 Wilshire Blvd (Miracle Mile)! Both of them were incredibly helpful, kind, and genuinely lovely to interact with. They made the whole process so easy and stress-free by patiently answering my questions and offering clear, thoughtful guidance. You can really tell they care about the people they serve. Thank you, T and Ashley, for being so welcoming—you both made my visit a really positive one!”
“I went in and there was a long line. I thought I would be in line forever, but there was a Supervisor assisting what customers he could, which impacted how long the line was. Before I knew it, I was being served by one of the 2 window clerks. I was thanked for waiting in line. The Supervisor also thanked me for waiting in line as I left. Seemed to me the folks working there were doing their best to serve the customers as best they could.”
“Marisa Zavala helped us today. She's super happy. Upbeat. Very welcoming. Super sweet. Love love love her service. She should get a raise. She had great attitude. Thank you for your amazing service. Best person I've encountered at usps.”
“Queeny is the best. This post office is great. Things move quickly, always happy to help. Parking is a bit difficult sometimes, but it's a huge lot and its free.”
“Fastest, kindest service I’ve ever encountered in a USPS store. ?? in and out in 20 seconds
My local post office is bad attitude HQ, so it was wonderful to be asked “how are you? :)” for once”
“I want to thank the mail carrier, Carlos, for his outstanding service. I mistakenly thought I hadn't received a package, but Carlos went out of his way to help resolve the issue. His professionalism and kindness are truly appreciated. Thank you.”
“After reading the reviews I went in expecting the worst! I got wonderful service! The young lady with the beautiful red hair was sweet, polite and gave great Customer Service.”
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“I am surprised about some of the negative comments. This has been my post office for 20 years and I have never found the staff less than courteous and professional.”