The UPS Store #0188 in Villa Park is a friendly, locally owned and operated business that provides a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the staff for being helpful, professional, and accommodating, often praising their quick and effective service. The store is known for its convenience, making tasks like Amazon returns simple and fast—customers can arrive with packages ready to go, and staff handle the rest efficiently. Despite some negative reviews about staff personalities and comments on nationality, many customers highlight their positive experiences over the years. The store often has long lines, which speaks to its popularity and reliable service. Overall, it’s a trusted location for shipping, mailing, and related services, with a reputation for friendly staff and quick assistance.
Excellent service. Ask for Kenny to help you! He’s going to solve your shipping (and customs) issues.
March 2026
Good UPS store. The man who works there always guide me on the process to send out a package (it gets confusing with qr codes, what to mark out on the package, etc). Plus I've never had to wait long. It's also a very clean store - I saw him dusting and wiping the surfaces! I recommend this location
January 2026
I appreciate this location. It’s always quick and easy to get in and out.
