10AM - 4PM
8921 Santa Monica Blvd, West Hollywood
Banks
“Now this is a bank branch run well, with kind, respectful and helpful individuals. Welles Fargo, you should look at this branch and their management and upgrade your failure of service at your West Hollywood branch.”
“I actually had quite a different interaction at this location today compared to many of the other reviews. I received a fraud alert on my debit card. So, my card was cancelled. I went in and asked a personal banker (didn't get his name) if I could get a temporary card. He was very professional and nice. I recently just changed wallets and had mistakenly put my expired id in there. So, I was unable to withdraw cash. However, Marco, the teller was quite understanding and helped me with an alternative solution. So, I hate to disappoint all the negative reviewers. But I had a great customer service experience and I'd give Marco 10 stars if I could.”
“I had my wallet and phone stolen in WeHo Halloween weekend - the teller at Citibank Alessandra (sp?) was so helpful and nice and was able to expedite me a new debit card. She also was able to use my passport to verify my ID - again, wallet stolen and I dont have my ID- and get me cash out of my account, and I was able to pay my rent on time. Thank you so much for your help!”
“The manager of this branch is on top of her staff. Everybody is working hard to help us here.Had a little issue she personally called me to adjust it immediately.Thank you”
“I have been using this particular branch for last few years. The staff is amazing, especially Jack Marabyan. He welcomes me with open arms and smile. I feel welcome and feels like family. I recommend CNB to all my friends and family because of the way I am treated.”
“Wow; after seeing all the horrible review about Mrs. Shiva, I have to be the one who says that she has always treated me with the utmost courtesy.
I've never had any issues with the staff; quite the opposite, I am pleased to say that the whole branch staff are positive minded people!
I also want to note that the bank is always upkept! They aren't afraid to support the community. Thank you for the wonderful service US BANK.
- Kennedy Gracyn”
“There are 2 reasons why people go to work; one, to pay the bills and the second one is to make a difference. You can clearly distinguish one over the other; to those who do it for the bills, they perceive their work as a chore, a routine; clock in, break time, punch out, exit office door on the dot. you're lucky if you get a smile, luckier if u hear a thank you, luckiest if they move an anthill for you. But for the second one, their job is either their passion or an opportunity; its a chance for the dreamers to support themselves towards higher learning and better education or a venue for graduates and professionals to explore and put into practice their chosen careers. the ones who make ends meet and pay the bills, functions by the book, by the rules. the ones who love their work, are guided by the book, sticks to the rules but think outside the box. the first ones, of course they give us answers coz everything is in the book but the second ones give us solutions; the first ones don't care if the answers really answered the question, they just want you out of their sight, next client please, quota has been achieved, commission marked check, done by 6 pm, bye felicia, thats it. The passionate worker takes time to see, listens and understands the client.. the personality, the complexities, the purpose, the stories behind that led the client to seek the help of a banker. the former is a robot; the latter has a heart. For me, for whatever my purpose in going to this branch, whether the outcome is a yay or nay, honestly, for me, its ok. why?. coz i know the banker who listened to me and passionately tried every solution possible just to address my concern; knowing and seeing for myself that not only she gave her best shot and left no stones unturned, these validated the importance of my purpose and valued my existence, and indeed, I am more than worthy to avail the bank's offers and services; first-timer as I may be, through her, i see Wells Fargo not just a financial institution but also as an ally, a partner, a friend .. with a heart.. Caitlan Cunningham... thank you very very much; you are an angel; your warmth is incomparable, your work ethics are excellent, your dedication is impeccable and your sincerity is genuinely far-reaching.. i don't even need to pinpoint the obvious that you are fabulously gorgeous and beautifully charming.. Keep the fire burning This world needs more people like you.. you go girl.. you rock!”
“Excellent service from the staff, just the first time one of the staff members did a mistake but after that, I’ve always have had a good experience with Manolito, Christian and Jaime.
Either in Spanish or English, if you need a BA, I highly recommend this branch.”