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10:30AM - 6:30PM
30628 Benton Rd Suite B203, Winchester
Mobile Phones
“I had an absolutely amazing experience at the T-Mobile store on Benton, thanks to Yaz, Giselle, and Grace! From the moment I walked in, I was welcomed with genuine smiles and a level of professionalism that immediately put me at ease.
Grace was incredibly knowledgeable and took the time to explain all my options clearly, making sure I felt confident in my choices. Giselle was patient and personable, answering all my questions with a great attitude and making the whole process smooth and stress-free. And Giselle truly went above and beyond—her attention to detail and willingness to help made a big difference.
It’s rare to come across a team that works so well together and genuinely cares about their customers. If you’re heading to T-Mobile, this is the dream team you want to work with. Thank you all for the top-tier service!”
“Just got my iPhone 11 screen fixed from WOW Wireless Cell Phone Repair they did a phenomenal job and there customer service was amazing and very helpful with any questions I had”
“Jose did a great job !!! Transfered everything saved me a s24 and many he is so hands on and so fast and his hype is so happy I love e it !! Thank you guys you guys are great”
“Very friendly staff... very knowledgeable... The service rep, Lisa,has a great sense of humor. She's good-looking / confident & Lisa was amazingly helpful, making the whole transaction understandable & easiest.”
“This place should be everyone's first electronic stop! They have everything! They can do anything! Tony's audio an electronic knowledge surpasses anyone I have ever encountered at any other shop, hands down. Don't believe me? Go ahead and visit Pro Inet and find out for yourself. You'll be glad you did. This is why Pro Inet has been here at the same place for more than 28 years. They do installs on everything! He will get you exactly what you need and want. He will never sell you anything you don't need. This is the only place I trust. They did my cars, my boat, and soon my trailer! They truly are amazing! Keep up the amazing work Tony and team!”
“Sean was definitely a 5 star in our book, he was very professional in helping us with our 2 phones we purchased, he answered all our questions without hesitation, he is definitely an asset to your company ⭐️⭐️⭐️⭐️⭐️”
“Excellent, I have been to about 3 other Cricket Wireless stores in the area around where I live wanting to purchase a new iPhone. Never felt comfortable at these places because of the sales people. When I walked in this store at Hemet and met the manager, Gonzalo, I knew this was the place I was going to buy my phone. What a nice gentleman and very helpful and knowledgeable about the phones. Excellent customer service.”
“Jermaine and Tarion were awesome! They both had excellent customer service and were both very knowledgeable in knowing how to fix my issue right away! Hands down one of my best experience in dealing with Verizon!”
“Had a great experience switching to cricket from our last Carrier that was a nightmare, thanks to Jessica the move was not stressful, the free phones were awesome.
I recommend cricket for all your wireless needs....”
“Absolutely ? stars ⭐ for Javier!!!! He is the BEST ? his customer services is AMAZING, extremely PROFESSIONAL, he is very understanding when it came to my frustration and my concerns, he was able to resolve my issue within minutes!! if you are looking for excellent customer service and want to set up services please ask for Javier. Thank You so, so much for your amazing help you truly made my day Javier ?”
“We've been working with Erik here at the store. I commended anyone that can deal with my family when it's time for the whole family to upgrade their phones. He was able to work with us and get us the best value he could with every trade in and new phone. He has worked with us at least twice and we have to go back at least one more time. He is understanding. Thank you. The location is in a good spot across from a high school and below a Costco. He even assisted with putting my screen protector on. Verizon doesn’t do that over here.”
“My S21 Ultra got wet last week (6/5/24) I took in my very old S8 Plus, 'Hugo' was very professional and knowledgeable, helped me get my old phone running until my newer phone dried out. Shout out to Hugo for his help and generosity with his time! I recommend this store to anyone needing a brand new cell phone or if you have a small issue with your current phone or service. Don't wet your Samsung devices guys unless you have a waterproof case!!! ?? The S21 dried out but it took a week and it wasn't damaged but it this could have been catastrophic and it was only 14 seconds underwater. ✅ ?”
“Normally, I dread having to go into cell phone stores because it’s a hassle. Gladys was the most helpful, sweetest & knowledgable employee. After getting my phone stolen, she the made the process a breeze. Could not be more thankful for her help!!! She’s the best ”
“Was quite surprised regarding how easy it was to place my order, having it in stock and then it being ready sooner than expected. Customer service was exceptional as well! Good job Target!”
“Anything I need done for my phone, I am always met with nothing but the kindest, best service! With little to no wait time, my phone is always in the best hands!”
“Awesome customer service Karina great job. Checked for deals, had a hard to find item, put everything on my phone for me and got me out the door in 15 minutes .. Small location on the corner off Florida in a small Plaza across from Walgreens on one side. A Shell gas station in the other side. Worth the stop!”
“I've been here a few times and it's always a good experience. Today, Ulises helped me figure out a weird situation with a new phone and I really appreciated his help and honesty.”
“April is Incredibly Patient, Knowledgeable and Sweet. Solved Complex Issues in Minutes. ( Ckricket offers Great Coverage and Affordability).. Thanks ApriL .. ?”
“I recently transferred from Verizon to Cricket to save some money and Kimberly, Amy and Paola made the entire process smooth and stress free. These girls were incredibly friendly patient and helpful from start to finish.
The team walked me through every step explained all my options clearly and made sure I got the best deals for my lines. Their professionalism and great attitude really stood out.
Highly recommend this location the team here truly goes above and beyond. Amazing customer service!”
“Went to T-Mobile at this location and was definitely the best service i have ever had at a T-Mobile store, Daniel was able to help he out with getting my warranty work done for my phone and helped me getting 2 sims, added warranty on another phone all in less then a blink of an eye, Thank You so much, Highly recommend coming in to this store.”
“Today i went in the metro pcs store on ramona expwy like around 6 pm to make an arrangement to my account and the employee named EMILY received me with a great attitude! i felt comfortable and was able to fix what i went for. She was a great helper i’m really great full for people like her!”
“I have to offer up my sincere appreciation and gratitude for my business account manager Michael Leighton Howard. It is rare to encounter someone who tells you that as your acct manager he will help you optimize your business account; then ACTUALLY DOES JUST THAT! His integrity and care for his clients is refreshing, and it is great to know you have someone on your side at the phone company! Like a unicorn, you are not sure if he is for real, but Lo and Behold, he solves your problem, meets with you personally and saves you significant $$ on your acct! (I also believe in Santa a little bit more again as well)”
“came with problem with daughters new phone connecting to boost mobile. in 15 minutes was walking out with phone working perfect and Happy daughter which is always a good thing.”
“Came in for a replacement phone and had a great experience. The associate was professional and made it all easy. In and out with a great new phone. No pressure sales and frills. Great job!”
“Aaron was a great help. He set us up with 2 new phones and got us free tablets to boot! He switched over all our info from our old phones to our new phones and even set up our new tablets so we could use them right away! All the while helping other people while waiting for our stuff to download. He was the only person in the store. Great customer service. Won't go to another store!”
“I love this location, prefer it over the one next to cardenas. the girls here are always so friendly and welcoming! recommend this store if you’re looking for a helpful metro”
“Checked out the ratings on this place before going to any other metro stores and they did not disappoint. Was in need of a new phone and a good deal. Celia was super helpful! She answered all my questions and even provided me with some helpful apps and gifted me a few goodies too. Even explained some perks and data reach from my previous provider that I didn't even know about. Service and experience was overall 10/10 and didn't feel pressured or like they were trying to oversell me on any devices or plans.”
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“I had priceless irreplaceable pictures of my daughter on a broken phone and my guy James came to the rescue. Resurrected the phone, transfered the pictures, saved the day. I absolutely recommend this place for all your hardware needs, they will take good care of you”