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“I walk in and immediately met by a lovely young man Jess, he was asking exactly what I am interested in and brought me to the bed I purchased. Very knowledgeable and just a good salesman.”
“Miguel was very professional. He was polite, and patient. Even though I disagreed with my wife on whether to buy a queen size or a king size bed, Miguel listened carefully and let us work it out. I bellieve he is a quality Mattress Firm salesman.”
“We couldn’t be more pleased with the mattress from the Futon Shop and with the customer service that we received! The Pure Comfort mattress is a dream, we are sleeping soundly like never before on this so comfortable, organic mattress! Christopher provided wonderful customer service, answering all of our questions and guiding us to the best mattress choice. He is so patient and knowledgeable, we are so grateful for his expertise! Victoria stayed after hours to make sure that our order was placed! We appreciate so much the environmentally friendly and healthy products that the Futon Shop is making available, thank you so much!”
“It was a pleasure working with John McGreggor at the Windsor location. He was very patient with my questions and did a thorough job answering my questions. I now have the knowledge of what is important in a mattress for being a side sleeper. He did a great job explaining the importance of support on all my pressure points and helped me make my decision to go ahead with a latex option with a topper. It’s only been a day and I’ve already told a couple friends about what I found, and the dude that helped me out. He wasn’t only educated and patient, but was very kind. I realized I kept him a quarter past their closing time and I had no idea until I left the store and saw the time. It didn’t feel like I was in there that long. Sleep city is a great place. It’s also locally owned. I won’t need a mattress for 20 years now but my kids will and John’s the man. Thank you again it was easy writing this review to a well deserved guy and a company who obviously takes pride in having the right people working for them.”
“This place had the best selection out of the four places we visited this week. We found the sofa bed loveseat we'd been looking for. He was helpful and multi-tasked (so often we saw staff was busy and they couldn't even acknowledge we were there) He knew the measurements of the sofa from the top of his head as well as available colors. We paid a fair price that included delivery. We could have maybe found a little less expensive online but my mother-in-law got to sit on it and decide it was good. Being able to come and try sofas out in person was priceless. He was so kind and a pleasure to work with. Great store.”
“I had a great return experience with Johnny bravo. Caring about my needs for fixing back pain and my bed needed to be replaced. I give 1000 stars and I will continue to support this branch. I drive from Petaluma and it’s all worth the excellent service”
“I had the pleasure of working with Kaitlyn. She was very informative on inventory, and helped us find the perfect pieces for our home! If I could give more stars I definitely would.”
“Sales rep was professional and knowledgeable. The buying experience was very easy and a pleasant experience. Delivery was slightly early, they were quick and professional.”
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“Lou was very professional in helping us decide on the perfect mattress for us. He listened to our needs and pointed us in the right direction. Very kind, no pressure.”