Appliances in Brighton, CO

“I just had a telephone encounter with the receptionist when I enquired as to when we would receive the promised service. She was unable to provide a time window. She interrupted my every sentence. And when I expressed dismay at her lack of follow-through and her rude conduct, she hung up on me. Disappointing.Within two hours of the aforementioned experience, Charles, the general manager of Culligan Water, called me to learn more of the encounter and to offer his apologies. His actions are consistent with my previous positive experiences with Culligan. The promised service was, in fact, performed satisfactorily by a competent and polite technician. I will remain a faithful customer.”

“I bought a high end BOSCH dishwasher at the Brighton, Colorado Lowes. The salesman gave me a brochure that said there was an up to $300 rebate on installation. The dishwasher was delivered yesterday but when I tried to apply for the rebate online, my sales information wasn't accepted. I spend hours calling Loews Customer Service and rebate, BOSCH Customer Service and rebate. Each said it was the other's problem. I turned out that that particular dish washer actually didn't qualify for the rebate that had been handed to me. I finally went to the Brighton Lowes where I bought the dishwasher and talked to the store manager, Allegra. She understood that I was sold the dishwasher with the understanding of the rebate and refunded me the amount of the installation on my credit card. It's not often that you find a store that does the right thing like this for a customer.”

“I can't remember the last time I experienced truly great customer service. I stopped in the appliance department for assistance with an online order I had placed and Sharon went above and beyond my expectations to ensure the best possible outcome for my situation. After she assisted me, I was much happier with my purchase. So much so that I decided to add another appliance to my order. I went back a couple of days later to adjust the order and she was able to help me, once again. I really appreciate the time Sharon spent and her patience while I made my decisions.”

“I can't remember the last time I experienced truly great customer service. I stopped in the appliance department for assistance with an online order I had placed and Sharon went above and beyond my expectations to ensure the best possible outcome for my situation. After she assisted me, I was much happier with my purchase. So much so that I decided to add another appliance to my order. I went back a couple of days later to adjust the order and she was able to help me, once again. I really appreciate the time Sharon spent and her patience while I made my decisions.”

“The best Homedepot in the Denver metro area. They went way out of their way when I asked about a Halloween animatronic. No rude comments that I got from 3 other Homedepots. They got on the phone called someone looked at me and said Jay will get it down for you. This HD is further and out of my way but I'll be making the trip.”