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“While they didn't carry the lens replacements for my Gauge 8, Jacob W helped me navigate the website to get replacement lens, and once they were delivered installed them and cleaned the frame. The service at Oakley is why I continue to shop there.”
“I just had the best shopping experience at this store. Like others have said the staff are kind, helpful and super encouraging. They have a huge selection of sizes (long) jeans at th store. Great store!”
“I absolutely love this store. They have the best t-shirt selection. The people who work there are extremely friendly and super helpful. I will definitely be back to do some more shopping.”
“Went in looking for some new pants, Andrew made it so easy for me to pick some out exactly as I imagined. They helped incredibly and made me feel super comfortable the entire time. Can't wait for the next time I stop by.”
“Emily is amazing!! They did not have the charm I wanted in stock, but she offered to have it ordered for me. She went above and beyond calling stores to see if they could send one to me. She was such an amazing help and so nice!”
“Unfortunately, a lot of the goods are poorly made. While the quality is still 50/50, almost half of the cotton T-shirts are sewn on the bias. However, you can sometimes find good clothes for babies here, and the jeans are of decent quality.”
“Some of the best customer service I’ve ever had! Everyone was so nice and helpful. One employee especially helped me find the exact style of jeans I was looking for. Thanks so much!”
“Ella was fantastic, super friendly and knowledgeable. I needed something with a little more support and she was able to help me find exactly what I was looking for. She gave some of the best customer service I’ve had at the mall in all the times I’ve been.”
“Came in to pick up a shoe we ordered online. There were new and more experienced employees helping each other. They're all welcoming, and asked about our day as we waited.
Zain was helpful in picking a shoe afterwards as well, showing us the size and availability. We came back to order in person, and they were helpful with that too.
David's the manager was helpful as well.
Overall, enjoyed the experience and would come again.”
“Gio helped us get a pair of shoes and literally went above and beyond. It was late and night and he provided us with so much help! Thank you Gio, you’re the best!”
“Liv and Edie are the best. One magical day I cruised in here looking for some special work attire. Something to help me stand out in a good way and get noticed at a new job. These girls really took care of me and made me feel special. Liv went out of her way, while I was in the dressing room, cruised through the whole store, and brought me back a complete outfit that was absolutely perfect for me. In the 15 minutes I spent shopping around, I couldn’t have found the pieces she did and put together so nicely!!! Edie was super emotionally supportive and both girls changed my life for the better. Next time I’m in the store, I hope to get a picture of the two together. This is Amanda with Liv in the photo. She was sweet too. Liv is a great manager. Never makes me feel rushed, always rushes to help me. GOSH! My heart is so full thinking of you guys ??? Thank you so much for everything! Who would I be today without you? ? Not as well dressed, I can tell you that. Thank you!!!”
“The staff here is wonderful. Socks is an absolute legend. They greeted us warmly and helped us retrieve our points. Ian helped us at check out and was truly charming. In fact every crew member was so sweet to my 10 year old who loves hot topic. Wining over another generation. Keep it up.”
“I was sent a package fron my great friend Gloria Gordon that was packed and sent UPS
by your packing department. My compliments to this department as the item was carefully packed. ?”
“I didn’t catch her name, but the super sweet gal redhead that rang us up yesterday was SO happy and friendly, even during a busy Saturday. Such a different experience in hollister than when I was younger.”
“Natalie provided me with 5 star customer service! She was extremely professional, patient and kind. She had great recommendations and a lot of knowledge of all the different styles of jeans! Thank you Natalie! I will definitely be back to shop here.”
“I absolutely love shopping at this PacSun location! The store manager, Meadow, and the assistant managers Esther, Cole, Kentin, and Joey are all incredibly sweet, helpful, and welcoming. They’ve gone out of their way to help me locate items on the floor, check the back for additional sizes, and make sure I had the best shopping experience possible. The environment is always fun and inviting, the store is well organized and fully stocked every time. and the Brandy section is phenomenal. I’ve been treated with nothing but kindness every time I shop here. Highly recommend this location!!”
“my Nikes weren t on sale - sadly, but they did have lots of discounted shoes available. staff was friendly and competent and wait was short for check out and shoe try ons.”
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“Lorenzo was great to work with! He helped me find a suit for a wedding, and I ended up with two great looking suits! I came back in with my son another day and Lorenzo hooked him up with a nice suit as well! Great experience, fun and friendly atmosphere. No pressure to buy or get upsold. On-site fast tailoring is a big bonus! Thanks Lorenzo!”