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“Great experience. Staff was very helpful and professional. Especially Sam who helped is. Largest store in the country so guessing 150 to 200 glasses to chose from along with a 20% off sale. And as a bonus, they sell super cool ski helmets.”
“Camille and Shea and Caleb made my experience awesome, so helpful and showed me so many options. I wish more stores had customer service like this. I will be back, You Guy's should be proud of yourselves for the job you do each and everyday. Thanks again.”
“Allara provided excellent customer service she was very friendly and very attentive to our needs. She deserves a raise!! Coming across this level of customer service is hard to come by. Amazing!!!”
“David was absolutely amazing! He was super kind, helpful, and very knowledgeable about the products in the store. He took the time to show me exactly what I needed to look at and answered all of my questions. I also really appreciated that he went over the pricing with me when I asked, without making me feel rushed or pressured. Such great customer service — definitely recommend asking for David if you’re shopping at the FlatIron Mall location!”
“Went in looking for some new pants, Andrew made it so easy for me to pick some out exactly as I imagined. They helped incredibly and made me feel super comfortable the entire time. Can't wait for the next time I stop by.”
“Unfortunately, a lot of the goods are poorly made. While the quality is still 50/50, almost half of the cotton T-shirts are sewn on the bias. However, you can sometimes find good clothes for babies here, and the jeans are of decent quality.”
“Some of the best customer service I’ve ever had! Everyone was so nice and helpful. One employee especially helped me find the exact style of jeans I was looking for. Thanks so much!”
“Nic and Ella were so nice and authentic and easy to be around. Definitely will be going in store to buy my shoes from them now on. Nic if you read this buy that bike! It’ll change your life!”
“This location has amazing staff! I tried to order a certain Loungefly twice and it was canceled both times. We went to go pick up the part of my order that went through successfully, and I was telling the cashier how bummed I was. (Cinnamoroll is life!!!) So they told us to wait there at the register and after a couple of minutes, they came back with the exact backpack I tried to order! I was sooo excited! Thank you for going above and beyond! I will definitely be back to this location!”
“Came in to pick up a shoe we ordered online. There were new and more experienced employees helping each other. They're all welcoming, and asked about our day as we waited.
Zain was helpful in picking a shoe afterwards as well, showing us the size and availability. We came back to order in person, and they were helpful with that too.
David's the manager was helpful as well.
Overall, enjoyed the experience and would come again.”
“We’d like the recognize a cashier, but we’ve misplaced her name. She attended to us at 16:34 pm and again at 16:40 pm yesterday 5/8/2026. SA: 739602 if that helps . She wore glasses and had her hair blonde. Great lady and very helpful. Super associate for your store.”
“Kobe in baseball was so helpful! Quick to show up when we needed help and is knowledgeable about the sport as well as the product offerings. If you’re at the Broomfield Flatirons mall location, he’s your guy.”
“I had such a great experience at this Hollister! All of the employees were extremely helpful, especially the sweetest girl, Esme, who helped me find everything I needed with the best attitude! The store was also very clean and organized. Awesome stuff!”
“Store is always very neat and organized! The staff were helpful and kind with helping me find clothes with my kids. The prices are great, especially in today’s day in age. Will be back!”
“I came in after a pretty hard day and just wanted to treat myself to some clothes, and the guy working fitting rooms was outstandingly helpful. All the staff is extremely friendly especially Esther and Josh. 10/10 will come back! Great customer service.”
“I like their selection, especially their backstage stuff. Unfortunately they never seem stocked enough to clean up the messes customers make.
Ps. If you're a customer, why do you throw things on the floor???”
“my Nikes weren t on sale - sadly, but they did have lots of discounted shoes available. staff was friendly and competent and wait was short for check out and shoe try ons.”
“I found what I needed, and the associate at checkout was friendly and helpful. However, my experience in the fitting room was less positive. The associate with the short curly hair seemed frustrated when I returned to try on additional items. Her demeanor made me feel uncomfortable and hesitant to continue shopping, as I felt like I was inconveniencing her by using the fitting room a second time. I wanted to continue trying on more clothing but ultimately chose not to because of the interaction.”
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“Chris was amazing! He was the only one working, but made sure all groups were taken care of within a timely manner. He was extremely helpful with the styling, color combos, and sizing! We will be back because of him!!”