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“Having grown up with the Capital Hill location, I was excited to check out FashioNation’s new digs on Broadway. The experience did not disappoint. Same cool merch, same friendly and helpful people (love you all), beautiful new space. This is not just a store, it is an experience and a piece of Denver history. I brought my 13 year-old daughter for the first time and she wanted to buy one of everything. Go!”
“Overall, I had a good experience but the staff was not knowledgeable when it came can to recommending shoe options that fit my needs. They acted like fish outta water..”
“Unbelievably helpful staff, and a warm environment the moment you walk in. I was so happy I went to Red Wing for my boot selection :) and a personal shoutout to Matthew for your help today!”
“TJ knew all of the pertinent information regarding each of the boots in the store. My time in the store was one of the best retail experiences I’ve had in many years.”
“This DXL store is the best. Have a large selection and staff is excellent. We recently were in and the gentleman who helped us was so helpful and kind. Thank you.”
“Brandon was dynamite! He was patient and answered all my questions. Reminded me and showed me that I had a neutral gait. If you want to see what great customer service entails, stop by the cherry creek location in Denver. ???”
11AM - 7PM
1550 S Colorado Blvd Unit 50, Denver
Shoe Stores
“Had the pleasure doing business with Andy they treated me fairly on my trades and what a selection on of shoes! And they have some cool decor bearbricks and much more definitely worth the stop for any hype apparel in denver”
“Love the store! Love supporting local! I needed a new pair of trail running shoes. Morgan was so patient and so helpful helping me find a pair to fit my feet and my needs. Premier customer service.”
“The gentleman (don't recall his name) at the Belmar store was fantastic. Very friendly and helpful and patient in helping me to put together an outfit for attending a wedding.”
“This is the best experience I've had shoe shopping. The woman helping me, Tracy, was fantastic. She was so cheerful and helpful and REALLY understood what I was looking for, knew how to accommodate my weird feet, and she made me feel like we could be friends. Which is awesome since it seems like so often I feel like im committing a faux pas by needing help. The world needs more Tracy's. I will be back! Thank you!”
“Anna S was so helpful and enthusiastic! She listened to my needs and brought out exactly the right shoes for me! Lovely service, good prices, and a good variety in store!”
“Absolutely love! I've sold several items and bought some unique treasures. The staff are consistently kind and welcoming with the best customer service. The store is cute with a fun vibe.”
“This was my husband's first time purchasing an investment pair of boots and Jason was a phenomenal help in the process! He spent around an hour and a half ensuring my husband had selected the right pair of boots for him and gave amazing, focused service all while juggling other customers in the store. He was incredibly personable and amazing at educating on what factors should be present for the right fit. Thank you Jason!”
“I've been a frequent flyer of this Vans store for well over ten years and I have to say that every experience has been amazing. Heart breaking when my size isn't in but they always do their best to help out and make sure you love what you're getting. Today Haley ( my cashier was awesome and actually helped me secure another pair of Vans to rock!), and I believe she said her name was Janesa was also awesome! She helped me get a new pair of shoes for work and was super helpful and had amazing vibes. I walked away with two new pairs to rock out and add to my growing 20+ pair collection, there's always a reason I come back here and that's because they make you feel like part of the Vans family. Thank you! ?”
“This is an amazing old school business, they don’t make them like this anymore. The depth of knowledge is vast and they really are experts. On the day we were there third and fourth generation of the family were working alongside an employee of 40+ years! Don’t expect Zappos selection or refund policies - rather a curated selection of quality products and expert fittings.”
“What a great Store with best selected collections and delicate merchandising. I congratulate the owner and management for such a great harmony. You would never come out with empty hand for a good quality and fair price shopping at a prestigious Shopping Center.”
“AMAZING EXPERIENCE from the moment we walked in, trying on different pairs, & purchasing a pair. Since moving to CO I have gone to a handful of leather boots store and this has been one of my best experience that ultimately led me to purchasing my very first pair of cowgirl boots! Super friendly and helpful staff - Shout out to Bianca and Reese, stopped by this Sunday afternoon!”
“The location on Colorado Boulevard and East Mexico Avenue is the MOTHER SHIP OF DSW!
This store is very well organized, even across the clearance sections.
At first I felt somewhat overwhelmed by the fantastic selection, but I adapted very quickly and proceeded to spend too much money.
The employees were helpful and friendly ,despite the number of customers who were still shopping after the store closed (myself included. )”
“UPDATE:
After posting the below review, I was contacted by Brian Pohl, the manager of the Allen Edmonds Cherry Creek store, who reached out personally after seeing my comments. He called me directly, followed up with a professional and thoughtful email, and immediately offered to make things right by sending replacement laces.
I want to publicly thank Brian for his responsiveness and care. He handled the issue the way you'd hope any brand representative would—with respect, follow-through, and a genuine concern for the customer experience.
While my initial frustration stemmed from what I now recognize as the challenges of dealing with a large, bureaucratic customer service system, I no longer harbor any negative feelings toward the company. My experience reminded me that behind the brand are individuals like Brian, who are doing their best to uphold the values and reputation that originally drew customers like me to Allen Edmonds.
Thanks again, Brian—and credit where it’s due.
****
Subject: Allen Edmonds: Where’s the Accountability?
I have been a loyal Allen Edmonds customer for years. I’ve worn your shoes because I believed in the quality and craftsmanship your brand once represented.
But my most recent experience has left me seriously questioning that loyalty.
I received an order where one of the shoes arrived with a frayed, defective shoelace — visibly damaged right out of the box. Not a huge issue, or at least it shouldn’t have been. I reached out to customer service three times. Each time, I was told someone would “look into it.” No one ever did. Not a word. No replacement. No apology. Nothing.
And yet — during that same period — my inbox was bombarded with marketing emails telling me about new collections, special offers, and the “Allen Edmonds difference.”
Here’s the truth: Allen Edmonds no longer stands behind its product.
Not even enough to replace a damaged shoelace.
It’s a small detail, but that’s the point. If you can’t get the small things right — or even acknowledge a basic customer service request — what does that say about the big things?
The brand may be coasting on reputation, but it’s losing what made it great in the first place. Disappointed doesn’t begin to cover it.
—
Brian Budman
Order Number: 005024976499”
11AM - 6PM
19523 Hess Rd #109, Parker
Shoe Stores
“Parker's best kept secret! If you've never been to Twisted Wardrobe you need to go! I stopped in today to pick up a small gift for a family member for mother's day and walked out with a dress I knew she wanted - at 30% off! I saved $50!! Not only is the owner super friendly and accommodating, she is always running amazing promotions and sales! It's always a fun trip to this boutique whether I'm just browsing or looking for something to purchase ?”
“One of the best experiences I have ever had at ANY western store! Tyler is by far the most personable, knowledgeable, and fun guy to shop with. He made an anxious and nervous first timer very comfortable and even had her laughing and trying on random funny outfits! Truly a genuine man. Parker Boot Barn is where it's at... I will happily drive 30 mins one way to get the service and professionalism that Tyler provides.”
“First time stopping here. Was looking for a western Father's Day shirt for my dad. I need one that had a pen division in the front pocket. The younger customer service person did not know what we were talking about. However, we were able to find two shirts to our liking and showed her the pen insert. Now she will know! Also, we purchased a nice casual packet for church. Good bargains and items at an affordable price.”
10AM - 9PM
14200 E Alameda Ave unit 1033, Aurora
Shoe Stores
“All I can say is HEAT! I’ve been looking for the AJ 1 Coral lows and they had them. David was very helpful, patient, and knowledgeable! Will definitely go back.”
“We got the point shows for my teen ballet dancer kid. It was a great experience, especially comparing with the other point fitting place in Lafayette, CO. I'd recommend to go for point shows there”
“Great service! Laurie and Tom are all about taking care of the customer. I’ve been shopping there for a couple of years and can’t recommend them highly enough.”
10AM - 8PM
3000 E 1st Ave #132, Denver
Shoe Stores
“Shout out to Cheyenne for introducing me to the Skate Slip-On cushion support Vans. She exchanged my online order for the correct size of men’s pants and doubled my purchase. Give her a raise!”
“I had more than a wonderful experience coming this vans location! Jay and Marcus were very friendly and helpful! The customer service was outstanding & the deals were excellent, I will definitely be coming back!(:”
10AM - 6PM
239 Detroit St, Denver
Shoe Stores
“I went into to look for some summer dresses and was welcomed as soon as I walked in. Deb looked after me and was so friendly, attentive and helpful. The store has a great selection for all ages I believe. I walked out with a really unique dress and sweet espadrilles, and will be back again in the future.”
“Stellar customer service and exceptional knowledge on products. I felt welcomed as soon as I walked in the door. I really can't say enough good things about my personal experience and about this specific store, except for you need to go and spend your money here.”
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“They are great well they lasted. They help shape my skills of hat shaping and cleaning when I worked here from the day it open to the end of 2015. They will be missed. It was a heartbreaking site to see that they're gone now.”