Apple The Promenade Shops at Briargate is a popular Apple store that sees a lot of foot traffic. The staff are generally described as kind, hardworking, and helpful, although they can be a bit overwhelmed by the number of customers, especially those who are not particularly tech-savvy. Customers have had positive experiences with specific employees such as Ryan, who took the time to address their concerns, and Ernest, who provided excellent customer service. The store can get quite busy, but customers are advised to plan their visits accordingly. Overall, the Apple store at The Promenade Shops at Briargate is known for its knowledgeable and friendly staff, who strive to provide a great shopping experience for their customers.
Very poor customer service ,very sarcastic told me I can drive too Boulder store ,an just hung up on me.
November 2025
Thanks to associate Mel T at the store who patiently helped me through couple of trade-ins and a new purchase.
November 2025
A very busy store location. Staff was helpful, since there was alot customers and we was short on time, we was offered an appointment for tomorrow at 2:30 pm.
