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November 2023
Lady was extremely rude. Last person in line and was snappy at me about what line I was in. Assuming I wasn’t “gold member” or something. Have a reservation, but decided she didn’t have to honor it.
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November 2023
Super slow and only one person. Every other rental place here has no line and Hertz line is 8 deep. No movement in the line at all. One person working and takes 20 minutes per person. Absolutely a complete waste of time. Don’t use Hertz.
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October 2023
They have cars available but won’t honor a confirmed reservation completed through Expedia, manager Floyd Roberts wasn’t available at request to combat this and the agent at the counter was helpless and wouldn’t do anything even after I had to Uber 30 minutes and pay $25 to get here