At the Xfinity Store by Comcast in Colorado Springs, CO, customers can subscribe to a range of Xfinity Services, including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. They can also make payments or pick up and exchange equipment. The store is known for its excellent customer service. Jared, in particular, is praised for being insightful, helpful, and expeditious in his assistance. He is described as tactful and skilled in handling customers. Customers have found a "night and day difference" in customer support compared to other Xfinity locations. Similarly, Angela is commended for solving problems quickly, in contrast to the frustrating experience at the Southgate location. The Colorado Springs Xfinity Store is a favorite among customers, with positive feedback for the staff, including Matt and the front desk person.
Bailey was the best. Took care of everything I needed a In a timely manner
February 2026
I came in to pick up my Xfinity Gateway modem. Terry was quick in getting me checked in and getting me the device. Honestly, I was all done within a minute. Great customer service!!
February 2026
I stopped in to upgrade my cell. The person I talked to was friendly but unable to help me as the phone I wanted was unavailable. Guess I will wait till I can get what I want.