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“Callie Mitchell was amazing and so helpful! She was so knowledgeable and friendly!! The right amount and she gave a us an amazing deal!! So easy, and didn't take all day!! Fast, wonderful service!”
“Austin provided excellent customer service, clearly explaining and demonstrating the features of each product in order to find the best fit for our needs. Definitely not a “pushy sales guy”. Highly recommend.”
“Great experience with Emily Sampognaro. She was friendly, humorous and knowledgeable. She helped us figure out our perfect mattress fit. We are excited to get a better night's sleep soon.”
“I worked with Jasmine at the Broadmoor location - not only was she knowledgeable about the products, but also helped me locate a mattress in another state I was visiting that was not on the floor of any Colorado store for me to try. She also provided me a contact to get rid of an old base which mattress firm doesn’t handle, and that worked out perfectly!
I believe Jasmine will be taking another position in a different store (a promotion - and well deserved!!), so I’m glad I had the opportunity to work with her while she was there - overall great experience.”
“We had a great experience at Mattress Firm today with Michael and Howard. They were both very knowledgeable and took the time to explain the features and differences of each mattress we tried. They were extremely patient as we tried several different mattresses and never made us feel rushed or pressured.
Their professionalism, helpfulness, and patience made the whole experience easy and enjoyable. We really appreciate the time they spent helping us find the right mattress, and we are very happy with our purchase. Highly recommend Michael and Howard!”
“I’ve made this purchase from out of state. The representative was knowledgeable, helpful and didn’t try to up sell me. He heard my needs and got me exactly what I wanted at a great price. Thank you for making this experience easy and pleasant.”
“Friendly and knowledgeable staff. Was able to purchase a premium mattress at a reasonable price and get some awesome pillows. Can’t hardly wait to get the best nights sleep.”
“Nick was awesome at showing me what bed to get. I have some physical disabilities and sleep apnea, and his recommendations were on point. I've slept this week the best I have in years. Thank you, Nick!”
“Katie at the Academy store has been a joy to work with both times we've been in. She's helpful, knowledgeable, kind and was empathetic when we had to return the original mattress we bought. She made every step super easy and is a true asset to the Mattress Firm management team!”
“Wes was great, and helped me a lot while I was purchasing a new mattress. It was a great purchasing experience and I absolutely recommend going with mattress firm over any of the other mattress retailers.”
“The sales people are clearly there to help you in any way they can. They have great suggestions and are always thinking outside the box to solve particular comfort issues you may have. I rate this store top of the line with product choices and customer service.”
“I purchased a mattress around a year ago and the process went well. When the mattress was delivered I choose not to have them take my existing mattress. I called them the other day to find out ways to get rid of that mattress. Cory was extremely helpful. He looked into options for disposing of it even though it was over a year ago. He really went out of his way to help me out. I highly recommend them because this kind of customer service is rare these day.”
“Quality furniture but the prices definitely reflect it. Some of their products can be bought for cheaper at places close by. I'm very happy with what we've bought there and do recommend it.”
“Adele was very professional and knowledge about the models. No sales pressure, gave us plenty of space and time to discuss privately, and went above and beyond to accommodate us.”
“We had a wonderful experience working with Morgan at Furniture Row. She was extremely helpful, patient, and knowledgeable throughout the entire process. Morgan took the time to listen to what we wanted and helped us create the exact sectional we needed for our living room. She made the experience easy and enjoyable, and we truly appreciate all of her help. We highly recommend Morgan to anyone shopping at Furniture Row”
“Lewis was extremely helpful and helped us find exactly what we were looking for in a short period of time. Highly recommend this store, and this location particularly”
10AM - 10PM
2805 N Chestnut St, Colorado Springs
Mattress Stores
“We have been here 4 times in the last month and we absolutely love working with Shima. She is always very low pressure sales, and so so helpful. She told us what to look out for when getting furniture delivered and is so kind and answers all our questions. Please go see Shima!”
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“Obed Ortiz Castillo the store manager was outstanding! He was very knowledgeable and friendly. Can’t wait for our new mattress to get delivered Thursday. An overall great experience and would highly recommend Denver mattress!!”