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“Emily was a wonderful help! She was patient while we took a week to research and discuss our mattress choices. She provided great information to help us. Obed also made us feel comfortable when we were in the store. A great location with excellent staff!”
“Great experience with Emily Sampognaro. She was friendly, humorous and knowledgeable. She helped us figure out our perfect mattress fit. We are excited to get a better night's sleep soon.”
“Very knowledgeable, patient and friendly staff! We discussed our priorities and were shown multiple mattresses that would meet our needs. After testing several we made a selection. The purchase process was easy and took only a few minutes.
Our mattress was delivered the next day even though it was coming from a Denver warehouse. Delivery was on time. The delivery guys were friendly and fast. It only took a few minutes to bring the new mattress in and remove the old one. All mattress wrappings (trash) was removed.
I would highly recommend Mattress Firm Chapel Hills West.”
“I won't spoil the process, but they were very willing to work with and beat what were already significant deals from local competitors. From a sales point I have no complaints!”
“Luciano was extremely helpful and answered all of our questions. He took time with us and we liked that there was no pressure to buy. It was a great experience and we highly recommend Mattress firm.”
“Friendly and knowledgeable staff. Was able to purchase a premium mattress at a reasonable price and get some awesome pillows. Can’t hardly wait to get the best nights sleep.”
“I purchased an adjustable bed from Aaron at Mattress Firm located at Citadel Crossing at outlet #115002. Aaron was super helpful in explaining the different mattress types and helping me through the entire process. I purchased the frame and mattress in 1 Jul 2026 and I would like you to commend Aaron on his outstanding helpfulness on my purchase. My name is David Davis, Thanks Aaron!”
“Howard was great! Walked in and was immediately able to talk about sleep style, budget, and preference. He was very knowledgeable and steered me in the right direction. I tried out a couple mattresses and was able to make a decision. He had me in and out quickly and was very personable and funny! I was putting this off a little bit and am now very happy the stress of needing a new mattress is gone with such an easy process.”
“Nick was awesome at showing me what bed to get. I have some physical disabilities and sleep apnea, and his recommendations were on point. I've slept this week the best I have in years. Thank you, Nick!”
“Katie at the Academy store has been a joy to work with both times we've been in. She's helpful, knowledgeable, kind and was empathetic when we had to return the original mattress we bought. She made every step super easy and is a true asset to the Mattress Firm management team!”
“Chris helped us and took all the time we needed to select the perfect pillow for our needs. They let us take the pillows home and try them out for a week and we love them. Thanks Chris.”
“Absolutely love everything we bought here! Madison was our sales representative, super nice, zero pressure just a great communicator: we picked up several items we did not plan to buy that day. Great customer service, great sales, I very much recommend Madison and Furniture Row!”
“Jeremy is very helpful and informative!
He helped us with all our questions & guided us through everything we needed. Can not wait to get our sleep number bed. We will def prefer friends & family to him.”
“Quality furniture but the prices definitely reflect it. Some of their products can be bought for cheaper at places close by. I'm very happy with what we've bought there and do recommend it.”
“Matt P. was extremely knowledgeable and patient. He made excellent suggestions and customized my needs for a top quality sleep that will benefit my health for years!”
“Lewis was extremely helpful and helped us find exactly what we were looking for in a short period of time. Highly recommend this store, and this location particularly”
10AM - 10PM
2805 N Chestnut St, Colorado Springs
Mattress Stores
“We have been here 4 times in the last month and we absolutely love working with Shima. She is always very low pressure sales, and so so helpful. She told us what to look out for when getting furniture delivered and is so kind and answers all our questions. Please go see Shima!”
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“Callie Mitchell was amazing and so helpful! She was so knowledgeable and friendly!! The right amount and she gave a us an amazing deal!! So easy, and didn't take all day!! Fast, wonderful service!”