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“The ladies inside were phenomenal.
They even got me in earlier than my appointment and had my electric fingerprints done super fast.
And yea, maggie is a real person…depending on who asks.
Dont follow your GPS to the parking entrance. Its wrong, its on the other side of the building”
“Philip and Raelynn were great at putting together a complicated pallet shipment (or at least it seemed like a big deal to me). They packed everything super securely and neatly, and everything arrived across the ocean in one piece. Very professional, timely, and communicative, and on top of all that, that they had the best international shipping prices in town.”
“I want to give exceptional feedback for Malina at The Mail Center. I recently had to get fingerprinted, and the process could not have gone smoother. It was efficient, professional, and genuinely pleasant, which is not something you can always say about administrative tasks.
I returned today to send both a USPS and UPS package in one stop, and although Malina was off, her presence was still felt. Amber and Joseph spoke so highly of her, with such respect and admiration, that it was clear her professionalism and kindness set the tone for the entire team. They also provided stellar, personable service themselves, making the experience just as seamless and welcoming.
I truly love any place that offers great, efficient service while also recognizing one another with humility and kindness. The Mail Center is a perfect all-in-one location, offering FedEx, UPS, USPS, and that always-needed ? fingerprinting, all with outstanding customer care.”
“UPS #4871 is always extremely friendly and helpful with whatever my needs are. I like the DIY kiosk for returning Amazon packages. It’s helped to cut down the line wait times, and when I am in need of help, the employees are always right there happy to help. I’ve been coming to this location for 4 years and always recommend it to people in my area when shipping needs or Amazon returns are in conversation.”
“Wanda and Ethan are professional and quick. I was concerned about shipping some art work. They were immensely helpful and were able to get it all crated and shipped fast. I highly recommend Navis for your shipping needs!”
“I had a great experience at Pack and Ship Plus. The staff was knowledgeable and friendly. I got off work late last Saturday so I missed the hours of the post office. When I arrived I was greeted and asked if I needed help. Which I definitely did. Wasn’t sure which size of box would be best for my shipment. The manager (Nicole maybe Noelle?) was ready to help right away. I paid for a box and packing tap at a great price. Waaay more help than the post office has ever been. I found my new go to for any shipping needs. While chatting with her and her employee learned I could do printing there for my business. Along with freight shipment for my grandmother who recently passed.Thank you again.”
“⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Dillon!
I had a fantastic experience thanks to Dillon at this location. He was handling a crowd all by himself, and despite being pulled in multiple directions, he stayed calm, professional, and incredibly efficient. His customer service was top-notch—friendly, helpful, and focused on making sure everyone was taken care of.
You could tell he genuinely cared about helping people and keeping things moving smoothly. It’s rare to see someone juggle so much at once and still deliver great service with a smile. Dillon is a rockstar—huge shoutout and thanks for going above and beyond!”
“just a note, this place does not ship FedEx, it is UPS only. Stupid Google maps brought me here after I searched for a FedEx drop off, wasting my time. Thanks, Google maps. Just because I'm searching for a FedEx drop off, does that mean I'm searching for a general shipping service. I didn't type that, I typed FedEx for a reason.”
“The employees are very helpful and friendly and they have a good personality every question that I asked them they explained it to me so I can understand all the service they have to offer!!”
“Great experience! Terri was very helpful & friendly. What a convenience knowing I can mail my Fed Ex, UPS & USPS all here & get scans + receipts! ? Highly recommend!”
“Wonderful business and very friendly and helpful in shipping anything! They check the bests options and provide helpful tracking emails as well. Their customer service is over the top !”
“The 2 clerks were preparing to close but saw me at the door and unlocked it to take my Amazon return. I did not have it packed correctly but the young lady said no problem and took care of it. They were polite and professional saving me time and frustration.”
“Very kind and helpful staff here! We found these awesome covid time capsules they were giving away, we were able to ask for some extra copies for my mother's preschool class, they were awesome and accommodated us! Definitely will he returning to this specific location!
2025 update: Brenden was kind and courteous and did everything he could to accommodate me with my printing business card issue! I appreciate this location, its hours, and cleanliness; When you are using print stations and computers it’s highly appreciated.”
“Dropped an item off here the early afternoon of 2 August and the guy working here was so friendly and helpful, even on a weekend. Have not met someone so upbeat and wish more people at his attitude. A+”
“Quick Convenient and helpful. For 5 years, Ive dropped off all my pre labeled packages here for usps, ups, and FedEx. Never gad an issue. I'm confused why they're goigle rating is low”
“Geneva is the definition of great customer service. I have only had to come to the store a couple of times, but every time she goes above and beyond to provide a welcoming atmosphere and to make customers feel valued, this is hard to find a lot of retail businesses so I just wanted to shout out to her and let her know that she is doing a superb job! Thanks for showing people what customer service should look like. Keep up the great work.”
“Came in when they were busy. Marc was wonderful. Polite, courteous, and extremely helpful with a great attitude and helped tremendously get all the meticulous detailed things done I needed . Also Aj you are an absolute rocks star at the same location and make life so much easier. You both are amazing and help so much! Thank you!”
“Maggie's was a great local find for a particularly difficult shipping experience for me and she couldn't have been more helpful. I'd needed to ship a number of large boxes overseas and was directed to Maggie's by my Dad who's previous experience with this shoppe had been work related. After a phone conversation that cleared up a number of my questions Maggie's was able to help me secure the shipping I needed to get my items to their destination. Thanks for such great help, friendly service, and making a stressful experience such a relief.”
“This is the best Schlotzsky’s in the Springs by far. We have been coming here for over 10 years and this location has had its rough moments. The manager Sam has always been a joy. The Schlotzsky’s app is very hit or miss but Sam has always gone above and beyond to help us. This location is in the 1% of fast food locations for customer service.”
“My package was not able to be delivered today because there was not a gate code on the package, so they sent the package back to the service point. I called at 5 pm and they didnt answer however they called me back 5 minutes lates, asked them if they had my package, they said they did.
This kind lady (which I forgot to ask her name) gifted me 40 minutes of her life waiting for me to arrive and collect my package. It was very important because it contained my passport and I have to travel on tuesday at 9 am from Denver, DHL was showing me I would be able to get tuesday by the end of the day because of the Labor day hollidar. My plans would have been extremely altered if it wasnt for this kind lady.
I appreciate your kindness and I assure you it will be passed along. Thanks.”
“i've had the best luck with sending things from this store. the people here are friendly and always willing to help. they have great humor and sometimes good suggestions.”
“I highly recommend this place. The beautiful people that work here are always super-kind and respectful. Good people still exist, they work at this UPS store!! Huge shoutout to May- an excellent example of customer service and kindness! I had a rather unique situation that needed to be resolved, and she took care of it with finesse and ease. A huge help and I really appreciate it. Thank you girl fr and thank you UPS. Keep it on the UP!(S)”
“While using the app, I didn't see or failed to select the option to have the 400 page manual I needed to print printed double sided. Tori called me to correct this and didn't end up charging me for the incorrectly printed sheets. She also offered a better stock selection that saved me a significant amount of money. She just made that a great experience. The online service was handy, but seemed to miss (or I just didn't look or know to look for) some basic options she was easily able to sort out for me”
“Received genuinely helpful service from this location that should have been provided by fedex main customer service, but wasn't due to a completely unusable customer service model. Phone system wouldnt recognize my voice giving tracking number, and wouldn't accept it as entered via keypad, and starkly refuses to allow you to speak to a representative without this, so after a full hour talking at a remarkably condescending and non functional phone system, I gave up and reached out to this location. Sorry to have had to take his time for a problem that fell well outside of his job description, but very grateful for the help the gentleman here provided.”
“Great customer service! After leaving an office store and a Walgreens because they don’t offer full service, I found this office. They have free 15 minute parking FREE, downtown! The woman who assisted me was kind and compassionate and very helpful. A emotionally difficult mailing for me, unknown to the customer service rep, was made much easier. We never know what people are going through and it pays dividends to be kind.”
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“I absolutely love this lil’ place! Andrew and Chloe teamed up to take care of me… as I came in with urgent Christmas color copy needs and my formatting was all off. I’ve been here for various purchases & needs over the years and EVERY TIME I visit everything turns out just right and everyone is truly wonderful.”