The United States Postal Service at 5755 Kittery Dr is dedicated to providing secure, reliable, and affordable delivery services to over 157 million addresses across the country and beyond. This location stands out for its commitment to customer service, particularly for passport applications. Many customers have praised the staff, especially a team member named Rudy, for their quick, accurate, and friendly assistance. Reviews highlight the smooth process for obtaining passports, with staff ensuring that all necessary steps are explained clearly. However, some experiences have been less positive, with reports of rude behavior and poor customer service from certain individuals. Issues with package pickups and delivery have also been mentioned, indicating a need for improvement in handling customer concerns. Overall, while many customers have enjoyed exceptional service and plan to return, there are calls for better communication and respect from all staff members to enhance the overall experience.
I love this post office. Only two streets from my house and in always in and out. Everybody is friendly and helpful.
May 2025
Passport Saturday walk-in 10:30 am.
Jason is the unicorn of postal employees.
This guy should be put in charge of hiring and training, I'm blown away with his customer service.
April 2025
We went for our kids’ passports. Rudy, Jason and the other gentleman ( i didn't get his name) They did everything so quickly, accurately and smooth. Just the best!! Thank you.
