The United States Postal Service at 5755 Kittery Dr is dedicated to providing secure, reliable, and affordable delivery services to over 157 million addresses across the country and beyond. This location stands out for its commitment to customer service, particularly for passport applications. Many customers have praised the staff, especially a team member named Rudy, for their quick, accurate, and friendly assistance. Reviews highlight the smooth process for obtaining passports, with staff ensuring that all necessary steps are explained clearly. However, some experiences have been less positive, with reports of rude behavior and poor customer service from certain individuals. Issues with package pickups and delivery have also been mentioned, indicating a need for improvement in handling customer concerns. Overall, while many customers have enjoyed exceptional service and plan to return, there are calls for better communication and respect from all staff members to enhance the overall experience.
Employees are great. Prices, not so much. Not always the best deal for shipping items. My estimated delivery was a Friday. The package sat for more than a day in two locations and didnt arrive until Tuesday. Not acceptable for a .75 envelope package to cost $8.75 and take twice as long as quoted.
May 2026
Never an issue. Timely packages sent. High prices but they can’t help that.
April 2026
Had to mail 2 pieces of mail. Kudos to Randy he was professional and very efficient. He answered all of my questions in a quick and timely manner. Please let him know, to keep up the great work.
