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“I’ve been going here for years and have always found service to be very reliable! They take the time to walk through the shipping plans, which is especially helpful during the holiday season and I appreciate that they have options for packaging since I never can get my act together ahead of time!”
“Mariah completed a print order for me for my wedding. She was extremely knowledgeable, quick, and helpful. She also went out of her way to score my place cards for me free of charge to make them easier for me to fold.”
“Great customer service! At Unique Packaging and Shipping, you choose the best shipping option from all major postal services. Here, you can print, make copies, notarize documents, etc. It is so convenient!”
“I just had a very positive experience at the UPS store on 700 Colorado Boulevard. They helped me with a standard pack and ship service when I brought in a toy for a friend, and even though I didn’t have a package and my body & emotions felt a bit chaotic, the customer service agent was incredibly patient and provided excellent customer service. They found a package for me, a perfect one with a little bit of room for me to throw in a couple extra toys, and in the end gave me something to write a note on to include in the package to my friend. I also met the owner, Chris, nice & professional thus learning that this UPS store is locally owned. Plus, I heard they have a notary service, which is super convenient. There’s a parking lot behind the building, and you can even shred sensitive documents for $1.25 per pound. The two all-star customer agents who helped me today were Sebastian and Maya; they were absolutely wonderful, bringing some levity to the situation while working hard. The have a giant RICOH printer ?️ which I hear is one of the best around! Overall, this is the best UPS store I’ve found in Denver, Colorado, and believe me, I’ve been to a few, even the Cherry Creek location, and somehow this one is even better. **Please note: They have a Roland machine for banners and posters, but the coolest part is they make stickers! The printer cuts them out for you, so you don’t have to, and they have fun samples like Bluey, Nintendo, Adventure Time, and Yu-Gi-Oh! If you visit, definitely ask for a sticker—whether you’re a kid or just a kid at heart!”
“Just went in at the last minute, in need of boxes and tape. Didn’t have exactly what I needed, but the clerk, Jennifer, was absolutely more than helpful. Went through all the back boxes, every nook and cranny for tape, called her boss, and helped me out in the end. This place is a great resource if you’re locally moving, and the prices are actually a LOT better than you would get at places like ACE. Thanks, Jen!”
“We were trying to rent a truck from Budget. Through no fault of her own, there were issues with the truck. Talking with Debbie maybe a dozen times over the phone, she made our entire day so much better, and never once made me feel like a burden. It always felt like she was smiling over the phone, and I'm so glad that she was there to help us. Debbie, you're the best! Thank you!”
“This place is great! They are a very convenient secure package delivery spot for DHL and many others. Very nice and kind employees. They have everything you need to ship or receive and offer a personal touch. Highly recommend!”
“We rent an office space here for our law firm and it has been wonderful. It's a great space with big conference rooms, a full kitchen, and full office amenities. Kara and all the receptionists at the front are incredibly helpful and kind with our clients and other office tasks we need help with. They are so responsive and constantly finding ways to make our lives and jobs easier!”
“Intelligent Office - Denver - Cherry Creek was a PLEASURE to work with! Dottie is amazing. We also has space in a different location through a different company and I will NEVER use them again. The Customer Service from Intelligent Office was exceptional - the prices are fair and the communication is quick and friendly. I couldn't recommend this more!!!”
“Alexis was incredibly helpful and friendly during my visit to The UPS Store. He made the shipping process quick and easy, answered all my questions, and went above and beyond to ensure everything was handled perfectly. Great service with a smile thank you, Alexis!”
“The manager of the store is simply an absolute gem. He is always polite and extremely helpful and in good spirits. The staff is also very nice and helpful. The store is absolutely spotless and it’s just a pleasant experience every time I use this service.”
“I had 20 packages that needed to go out individually, and Mii Mii was there by herself handling it with total grace!! Not only that but she juggled shipping out my packages and customers that came in with joy. She was an absolute delight and I'm grateful that she was there to help me out!! Give this woman a raise!!”
“For the first time I noticed that when coming to this location they actually take your items out of the box and put them in a clear bag. I believe this is not in regards to normal I think it's something that's new and they are keeping an eye on packaging. You can most likely package your item in a clear bag. It's not necessarily easy for them. I think it's a new strategy to keep an eye on mail and what is going to and from. I only say that because after taping the three boxes and then doing it previously I realized I wasted a lot of tape. Make sure you ask before leaving the location. It could be all about safety it would have been nice to know. I will continue to come to this location they appear to be polite.
It's not necessarily a negative comment or review”
“The staff members are wonderful people who provide outstanding customer service. I feel comfortable doing business with them. Amy and Rachel are super helpful and they always make me feel like I am their #1 customer.
Today, Rachel assisted us with mailing a suitcase. The box measurements were perfect and the package is on its way.
Thank you ALL for what you do to ensure our packages, mail and other office needs are met!”
“Amazing Experience everyone is so friendly especially the manager help me out to same some money on shipping my package to Detroit recommend these store than others”
“The box is INSIDE the building, between the front desk and the Starbucks. I had to ask because it's down this weird hallway, but the guys at the front desk were really nice!”
“I have been going here for a while now, but yesterday they went above and beyond helping me ship a very heavy item. They helped me get it out of my car and then taped up the box I completely destroyed. Don’t go anywhere else! Thanks again.”
“Big shout-out to Sam and Bryce for providing fantastic customer service. Your attention to detail, quick support, and willingness to go the extra mile made a big difference. Thanks for taking such great care of our shipping needs — it’s truly appreciated.”
“Very quiet and relaxed atmosphere; the man working there today at noon was very helpful in finding me the box size I needed as it was an uncommon size. Thank you for your service!”
“I cannot say enough about the incredible service provided by Scott and Marie at the downtown UPS Store. I use this location for both personal and business shipping, and every experience has been exceptional thanks to these two.
They are the perfect combination of friendly, professional, energetic, and knowledgeable. No matter how busy it gets, they greet you with genuine warmth and hustle to help everyone quickly and efficiently. It’s clear they take pride in their work, and it shows in every detail from expertly packaging fragile items to offering smart shipping advice and remembering their regular customers by name.
Living downtown, this store has truly become a neighborhood staple in the heart of LoDo. What sets this location apart is them. Their consistent, above and beyond service is why customers return again and again, even with other shipping options nearby.
If you're in the area, skip the rest and go straight to the best. Scott and Marle are the heartbeat of this store, and they make every visit a pleasure. UPS is lucky to have them, and so is downtown Denver.”
“I Have to correct my last review when I realized that the problem was with corporate and not the actual ups store. I give the store 4 stars because they do the best they can.”
“Lyndsey Lucero was an amazing employee she helped me with all my questions and concerns of my package, I could not thank her enough for answering EVERY question I had she had so much patience with me, and really took the time to explain each every option I had to send my package. I will definitely come back to this location especially because her customer service was ELITE!!!!”
“I had a store associate Cat, help me with an Amazon return. She was extremely friendly, hardworking, and patient with me. I appreciate you Cat! Thanks for making a positive difference at this store!”
“Timmy was amazing, I had no idea how to even achieve what I needed, but he was on it. He was friendly and helpful, even got me out of there quickly. Everything worked out perfectly thanks again.”
“Char is the one person I can always count on. She is professional, efficient, knowledgeable, always finds a solution, friendly, genuine, and has a stellar demeanor and more.”
“The best service I have ever received at any UPS store! The clerk Wenbo was prompt, courteous, and professional. Assisted me with a return and went above and beyond.
Haven’t been treated this well in customer service in a long time. Thank you!”
“One of the employees spent extra time helping me with resending an email to print a return label. It was originally sent in low resolution and wouldn’t have been usable.”
“I was helped by a younger guy with awesome piercings and was in and out in less than 5 minutes! Glad the other reviews didn’t dissuade me from coming here—only saw one other employee while I was in, no sign of the grumpy gal that others seemed to be complaining about.”
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“So glad we have MailXpress in the neighborhood! The owner really cares about customers and goes above and beyond to help. Prices are better than UPS/FedEx stores and service is much friendlier”