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“Michaela was excellent! Very professional! She helped me unlock my account, and upgrade my phone. Company’s need more employees like her! Her customer service skills are phenomenal!”
“I was having issues with my data after switching over from Verizon. I had been in to the store and called to get it fixed, without success. When I went in yesterday Zach was able to identify the issue and even waited with technical support for over 25 minutes on the phone to add data onto my phone. He was extremely helpful and polite!”
“I had StreamWise installed cat 6 from my living room to my basement. I really appreciated the communication from StreamWise about cost estimation and scheduling. The tech was really nice, efficient and went the extra mile to make an extra patch cable. thanks!”
“My husband and I recently needed to upgrade our phones. Avril was a huge help, and we had a great time talking to her while waiting for our data to transfer over. Thank you Avril for making something so mundane really enjoyable!”
“Extremely satisfied with their knowledge and their help . Shoutout to Mary she was a huge help and is an amazing asset to this location / company ! Definitely coming back and asking for Mary !”
“My experience at T-Mobile Bear Valley was amazing. The staff was very friendly and made sure buying a new phone was a positive experience. They informed me of the newest phone, pre-ordered it for me and had it delivered way sooner then expected. When my phone came in, I went back to get a case and screen protector and they installed both for me.Thank you to Delilah and the Manager of T-MOBILE Bear Valley.I am glad to keep doing business with this location.”
“About a month ago when needing to get several this done I enter this store and was greeted by Ramon. I can’t type a review good enough to describe how satisfied I was after visiting. His knowledge and wits about how everything worked and functioned left me fully confident in every decision I took. I felt I was talking with a friend that generally wanted the best for me in every way possible. Again this was a while ago and I still think about our interaction because it was a perfect example of good customer service, professionalism, and attention to detail. For any needs I call him directly to this day because if he does not know the answer he won’t stop until he gets it. Thank you Ramon. You’re a great example of how people should carry themselves daily. ??”
“Maybe I just got lucky, but the rep I got was very patient and knowledge (Megan). She truly went above and beyond because I had a million questions. (Yeah, I was that guy - trying to make sure I made the wisest choices). Would and will definitely return to this location.”
“We've been a customer for over 5 years. Really appreciate the on-the-call service for help when it's needed in addition to a great value for all of the service we use.”
“Tell them what you need an they will help you.. Don't be mis lead but some are just looking for the upsell! These people feel honest to you what you want please try them if your questionable! But I'm a believer to them. Amber helped me with others needing help too made me feel welcome!”
“Pablo was awesome. Helped me upgrade my phone and switch to a new plan that benefits me. Super nice and knowledgeable. 10/10 recommend this location and the crew that was working tonight. They were awesome!”
“Hands down best service @ any T-Mobile location I have been to! Had some low expectations after dealing with some other associates at other stores. But when My husband and I walked into this location, we were immediately greeted and started working with Leslie who is pretty much my new favorite person! Seriously! She was super knowledgeable about everything! She was helpful beyond measure and hooked us up with everything we needed and more! Leslie you’re a rockstar!!! 5/5 on the customer service at this location by a landslide! Thank you Leslie ??”
“I've been going to Dave for about 7 years and have had no trouble at all with him or the service he provides. I recommend going to him for all your boost needs.”
“Dimitri was incredibly helpful and friendly. He provided great customer service with a smile and helped me effectively solve my internet issues! Dimitri's the man!”
“This is the best place that I ever had seen the costumer services are really good the people who helping you are really nice and kind I really recommend this place if you want a new phone .”
“Customer friendly great people great personality answered all the questions I asked, went above and beyond to satisfy my customer needs. Thanks again for the awesome work keep it up. Until next time make sure you love your job then the money.”
“Went to another Xfinity location for an issue with upgrading our phones and was handed a phone number to call. We then went to the SW Plaza location, talked to Andrew, and he took care of everything for us. We walked out happy customers. Andrew is a perfect example of excellent customer service. He took the time to make sure that everything was right for us and I want him to know how much I appreciate it!”
Open 24 hours
775 Mariposa St, Denver
Internet Service Providers
“The Google Fiber Webpass team is highly experienced and incredibly helpful. We've had their internet service for the last two years in our high-rise building and we could not be happier. If you are ready for better internet service (without the high cost) please contact Lyinda. She is dedicated to giving each customer outstanding costumer service. I promise you will not be disappointed.”
“Awesome experience! Have always had nothing but nice and patient workers when helping us. Alejandro and Derek helped us switch over and add lines, and were very kind and knowledgeable. Will always visit this location. Thanks guys!”
“I HIGHLY recommend Aime at this Corporate location. She can calmly listen to your issues AND resolve them all while you sit comfortably at one of their tables.Thank you! Ask for AIME!”
“Manager Jordan and Matt are two extraordinary gentlemen that “HANDS DOWN” provided the 100% absolute best phone buying experience of my life no BS!!!!!! Saved me $150/month over Verizon while paying me full value for my phones and walked out the door with new cases/iPhones for my family for only $8 ….Literally unbearable and the only time I’ve never been tricked or lied to by a phone sales rep…Great work guys you really are pros 100%”
“Jessica was amazing, knowledgeable, friendly and went above and beyond with her customer service and sold me on new internet! I was so thankful! She also recommended a place to get my watch fixed!THANK YOU,Jessica M.-V.!!!”
“I have worked with Jamel three times. Once for my phone. Another for my daughter's phone. Most recently for my brother's phone that was lost during a car accident. Jamel is wonderful to work with and helpful. You walk in and he is the first to ask how he can help you. Always courteous and attentive.”
“I've been using this service for over 15 years. It always works and I have zero complaints. I definitely recommend this service if you need a dedicated fax line.”
“Samantha was super helpful and very nice. Especially considering I came there with a lot of stress and after she helped me I felt relieved. If anyone has a problem I definitely recommend going to this location and asking for her help.”
“Sheridan Riverfront is really great customer service. Jayden was very helpful in getting me what I did need and getting rid of want I didn't need. Very professional.”
“Thank god for Donnie and Christian, otherwise, I would have moved to another carrier. The Colorado mills location is a joke do mot go there not unless you want the manager not help you.Thank you Donnie and Christian !”
“We've probably all had underwhelming experiences with Xfinity and/or Comcast over the years. Honesty is the best policy, right? So I just moved to a new house and had to transfer over my internet. I was eligible to receive some new equipment. The new materials shipped lightning fast (almost too fast) and self-installation was relatively painless. The most annoying part is that you have to return the old equipment. They give you a window of time you must return it by OR ELSE. Kidding. I was dreading dropped this stuff off in person, because of flat out awful customer services experiences with Xfinity/Comcast in my lifetime. To my complete and utter surprise, the experience couldn't have gone smoother. I haven't set foot in one of these stores in a number of years, they've sort of taken the Apple Store approach in its layout. Here's how it went down: Them: Hello, how can I help you? Me: Returning some equipment. Them: Cool, walk back here with me. (walks to back of store to terminal) (hands employee equipment) Them: Would you like a receipt? Me: Sure. Them: Here you go, have a nice day. Me: Thanks, take care. This one minute interaction was mildly life changing. I've wasted countless hours in store or over the phone with them over the years. I still can't believe how efficient this experience was. Am I recommending Xfinity/Comcast now? I mean, I'm not willing to sign a blood oath just yet. But if this is the direction they're heading, sign me up!”
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“Very knowledgeable, very helpful, experienced employees. I was just so impressed by their willingness to go the extra mile!! I'll be going back in the near future!!!”