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“I have to send large amounts of mail from this office once a month, and the employees are always kind, knowledgeable, and efficient. Today, I had to add extra stamps to over 150 envelopes (due to a mistake on my party). An employee, Devar, personally helped me add stamps to all of them. It was very helpful and nice of him to do, when he could have let me do it myself. I really appreciated the friendliness from him and the other employees, especially Jeremy and Brie.”
“I should have gotten his name, but older gentleman with glasses and white hair, kindest and most helpful staff member ever.
I had probably a very silly question about postage for sending trading/photo cards through the mail and he was super helpful and not at all impatient or condescending. Even gave me extra information to help me for the future that will make sending mail even easier for the future.”
“Very quick visit here. Its a small post office without a self serve kiosk, but it opens earlier than the one near my house and the staff is very friendly and fast.”
“Walked in today and noticed a lot of frustrated customers. All the workers were doing everything they could to help everyone even with folks being very rude and condescending. I think patience and kindness could go a long way for our USPS workers during these times. Grateful for this office and the help and answers to questions they always provide! :)”
“Sue is fantastic! I had a very important package marked delivered but wasn't anywhere to be found. I submitted a claim online and the next morning Sue called me and let me know she was going to go out and check our shared mailbox and parcel lockers. She found it and delivered it to us personally, then called me later just to follow up and give me her direct line in case I ever need anything in the future. Great customer service!”
“I had a good experience when I was shipping a package to a family member. The counter clerk knew his job well and was as efficient as possible. His line moved quickly he was friendly and professional. It Aug 8, 2026 at 11am, He wore glasses, I wish that I could remember his name. Great job! You Sir are a credit to the community and the U.S. post office!”
2 - 5PM 8AM - 1PM
12470 York St, Eastlake
Post Offices
“Never had a better experience at any other postal office! The staff is super friendly and helpful. Special kudos to Justin for being so patient and helping me get a package out to Poland!”
“Vastly improved in all areas. Short staffing issue starting to improve. Good job post office.
Newly revised. Getting worse again. Back to under staffed. Employees do not seem to care as much about us or themselves for that matter. They seem sad when I go in. Also, be careful because they don’t always check your packages in for tracking. And they ship them off. NO TRACKING.”
“Surprisingly their counter service was very quick, efficient and professional. We only needed to ship one item, used their mailer adding our address labels. The pricing was about half what we were expecting. They computer verified the mailing address, took our payment and we and the package were on our separate ways. Kudos!!”
“The lady their was very helpful she as soon as she seen packages for ups she came out and informed me of my mistake she was really friendly wasent upset was just glade she caught me well I was still their all this happened at closing I wish I would of got her name this is my review don't want to bash anybody can't compare this usps with the on Washington so I just they are getting better now”
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“I was really excited about getting a package yesterday, but unfortunately it got misplaced. I contacted this office and they immediately went into action to locate it. My item was found within 24 hours. The office manager also called me to get information and to let me know when it was found. I really appreciate their lighting speed customer service and immediate attempt to remedy the situation. Accidents will happen, but how we respond to them matters.”