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“I noticed that Options Credit Union was offering a very attractive rate on balance transfers to an Options CU credit card. I had an old Options CU credit card but it had expired. Sherry went above and beyond in getting my card reinstated and then made the balance transfer for me.”
“So happy we made the switch to Colorado Credit Union after our local FirstBank sold out to an out-of-state mega company. Greg T is our CCU associate. He answered all our questions and made the change as painless as possible. He has checked in with us since to ensure everything is running smoothly. The website makes tracking transactions and paying bills easy. Plus, CCU had a customer appreciation week with lots of free goodies. I don't ever remember anything like that from a bank.”
“I have gotten an auto loan about 18 months ago from Westlake financial. I never miss paying my bill and it just seemed like it was never going down so I went to Zing credit union on Mineral off of Broadway. Ms. Yaumelis Gonzalez helped me and she did a tip notch job . Id give her 100 stars if I could. She looked into my loan from. Westlake and I formed me I was paying on a 20% loan. She got to work on refinancing my vehicle and got me a sweet refinancing percentage. She was easy to work with, she does all the leg work, took care of every detail and made the process very easy. So I have high praises for Zing Credit Union.”
“The banker I saw, Charity, was phenomenal. She helped me set up multiple accounts and in the process answered all my questions. I am breaking up with Wells Fargo and am already SO impressed with ENT (soon to be Wings CU) thanks to Charity.”
“Cindy was amazing to work with! We had to bring all five of our kids with us to sign documents, and she was incredibly kind, patient, and welcoming the entire time. I was honestly dreading the appointment because big families don’t always get the warmest reception, but Cindy made us feel completely comfortable. She was so sweet with our kids and made the whole experience easy and positive. We really appreciated her kindness!”
“Incredibly fast refinancing of my HELOC, excellent communication, and very competitive interest rates!
I have had a HELOC serviced through Red Rocks Credit Union for about 4 years, and just refinanced it to increase my line of credit with Jeremy Couch.
From application and submission of my basic financial documents, i was approved in 5 business days! WOW!! Seamless process and Jeremy answered all my questions, even past 5pm, with thorough answers.
The fees are lower than most lenders, the interest rate is comparable with other credit unions, the speed and professionalism of their underwriters are exceptional, and it has been Jeremy Couch - the Loan Originator - who reached out via phone and detailed email communications, who made the entire process go so smoothly!
Thank you, Jeremy and RRCU, for being a trusted partner for many years to follow!”
“Love this location although I do wish there were more locations closer to where I live. Best Credit Union I have had in a very long time. No hassles. Always great customer service, although seldom needed because this credit union does a fantastic job.”
“Monica sets a standard that’s rare to come across today. From the moment you interact with her, it’s clear that she leads with genuine kindness and a deep sense of purpose. She doesn’t just do her job, she invests in people. Her willingness to go out of her way to help others, especially through her involvement in the community, is something truly special. It’s not performative or surface-level, it’s consistent, thoughtful, and impactful in a way that leaves a lasting impression.
What stands out just as much is her professionalism. Monica carries herself with confidence and clarity, and her knowledge is evident in every conversation. She takes the time to explain things thoroughly making sure you feel informed and supported rather than rushed or overlooked. That balance of expertise and approachability is hard to find.
On top of that the environment she maintains reflects her standards. The branch is very clean, organized, and well cared for, it speaks volumes about her attention to detail and pride in what she does. Everything feels intentional, welcoming, and aligned with the level of service she provides.
Overall, Monica is the kind of person who elevates every space she’s part of. Her character, work ethic, and commitment to others make her not just impressive, but genuinely inspiring.
Thank you for everything Monica!”
“Trying to buy a car down the road and found out we needed a cashiers check. We zoomed to canvas and ran in 2 minutes before closing. I asked if they could help and Frew said of course. We kept the whole office 10 minutes late so they could do this for us. So incredibly nice and helpful! They saved our bacon big time!”
“Zach was fantastic. Helping us determine which accounts we needed to keep and others to get rid of and the benefits of all and made it so much less confusing. Five stars no 10 Stars”
“I came in to get a cashier's check and order a checkbook. I was helped immediately by Philip upon arriving and he was super friendly! Overall, it was a very positive experience.”
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“Just opened up an account at Security. The staff is great, they really give a welcoming atmosphere! Really felt like my needs where taken care of. Seems like a bank that is for the people! I would highly recommend to anyone and Josh was truly a great help!”