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“Isaiah was awesome. Picked up an online order, he explained the warranty, got everything squared away and helped carry the massive batteries out to my truck. His friendliness and professionalism was fantastic! Thank you!!”
“They were amazing. I walked in and asked for bulbs and unfortunately i was about 45 cents short, but the young guy at the register spotted me for it and made my week. These dudes are amazing.”
“My front headlights were out so I walked into O’Reilly auto parts. An associate greeted me right off the bat, and when I told him what I needed for my car, he looked it up and took me right there and helped me find the product I needed. He even asked me if I needed help to install the headlight! I said yes, please because when I had done it before it is a very tight situation next to the engine and the front of the car. Connor proceeded to troubleshoot when it didn’t work right away after my bulb was burnt out and the new bulb wasn’t working. Connors could have just told me to take it to the dealership but he didn’t. Connor continued to problem shoot and ended up using some jelly for further success along with leaving the old battery in with the car turned on and then taking it out and replacing it and for some reason, the connection worked! Connor was so thorough and so friendly and so thoughtful. I was so impressed with how hard he worked to make sure that I left with a final product that didn’t need more attention! Connor is an amazing associate in the company is lucky to have someone so dedicated.”
“They are always just so very helpful. I really appreciate every single one of them. Every time I've been to this location always experienced the best service. Thank you so so much”
“I shop at AutoRilly regularly and have been a loyal customer for a long time. I was there again yesterday to purchase parts and tools.
Overall, I like the store and appreciate the products and service it provides. However, I have noticed that the store managers are often not welcoming or friendly. He usually do not greet customers when they enter or say goodbye when they leave. A simple “hello” and “thank you” can make a big difference in the customer experience.
I hope management will address this issue by encouraging employees and managers to be more courteous and welcoming. Friendly customer service is just as important as having quality products, and I believe it would make the shopping experience even better.”
“I had a great experience at this store which is great because I had a terrible experience at another O'Reilly nearby. Thank you to the staff for helping me out and getting me the parts that I needed. Joseph was a great help as well as the management in the store. Thumbs up!”
Battery Stores
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“I just want to take the time and give a 5 star. Shout out to malik for all your outstanding, above and beyond assistance. With my windshield sprayers and the headache headaches that it gave us thank you”