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“Mike was incredibly helpful and honest. They explained everything clearly, from the initial inspection to the final price. Overall, I am very impressed with the service at Black Bear Autoshop. They were honest, professional and did a great job to my car on my scheduled maintenance. I highly recommend them to anyone looking for reliable auto service. ??????”
“I came in about 2 months ago for a pedal sensor and thermostat housing replacement while my mechanic was on vacation. These guys serviced my car within 2 days when everyone else in town was booked 3 weeks out so I appreciated that alot. There was a hiccup that happened but when I brought it to them next day they addressed it immediately in that moment. Car has been running great since then”
“I can’t say enough about the level of professionalism and care I received here. From the moment I walked in, overwhelmed with all the issues going on with my 16-year-old BMW (my baby!), I was met with understanding, patience, and clear communication. Mario, Peter, and every gentleman in that shop made me feel completely comfortable.
They didn’t just diagnose the problems—they broke everything down in a way I could understand and offered both immediate solutions and alternative options. They truly worked through every obstacle with my “ lil nightmare” that barely drove in.
The best part? I was bracing myself for a massive bill. But when I asked for the total, I had to ask them to repeat it—I was in shock (in the best way). Honest, fair pricing on top of amazing service? That’s rare.
This shop deserves a 30/10. Thank you, Mario and Peter, for giving my car the TLC she needed and giving me peace of mind. You’ve definitely earned a loyal customer!”
8AM - 4:30PM
16 John Ave, Bristol
Auto Repair
“Midas on Farmington Ave Bristol way overpriced their quote for my 2015 Ford Edge SEL so i went to Rick’s Automotive and they did the job saving me almost $1000.00 less than Midas. Car runs smooth again. I highly recommend them and definitely will come back for
My future service. Professional staff!”
7:30AM - 4:30PM
101 Park St, Bristol
Auto Repair
“Dave was very nice, friendly, polite and knowledgeable. I am absolutely happy with the work and time frame of the repair for my Toyota. I will be looking forward to doing further business when I paint my car. This is a shop I would bring my vehicle too again and I would recommend to anyone.”
“I’m highly satisfied with the way rays helped me with my vehicle , looks brand spanking new like if nothing never happen. Trust they will see allot of recommendations from me.”
“Exceptional quality and value. I had such a great experience here and would highly recommend! Ray is such a personable and professional mechanic and was extremely helpful and thorough with my car, and providing valuable info about next steps for my (high needs) car. 10/10 experience!!!”
“The best dealership I have ever had the pleasure of doing business with. They made the process so easy. I highly recommend this place and I would go back again! Extremely nice people who went above and beyond my expectations.”
8AM - 5:30PM
185 Broad St, Bristol
Auto Repair
“I had a great experience here. Both John and Kim were very kind and helpful. They provided me with options and was able to fix my car within a day. Very honest, very down to Earth people. Highly recommended them!”
8:30AM - 5:30PM
66 Emmett St, Bristol
Auto Repair
“While we were in Maine my Subaru Crosstrek got a bad door dent. Then traveling back later that day I got side swiped on the highway. Not sure how to get the damage fixed I decided to have Sam O. fix the damage. I'm ecstatic...you can't even see any damage. Awesome work Sam and crew. I highly recommend Touch Ups Unlimited.”
“I recently bought a used car here. The entire experience was 10 out 10. I knew exactly what i wanted, and they had it! Before purchasing, they put the vehicle up on a lift and showd me the entire undercarriage of the vehicle plus under the hood. The entire team is professional and friendly. Marc was an exceptional sales man, I've never met an honest car salesman before. Im thrilled with my car, and will continue to bring my car there for regular maintenance. I will never go anywhere els for anything car related.”
“Thankful to have found Joe's Automotive in town. His hourly rate for labor was extremely fair compared to others. I dropped my car off at 8am, and my car was ready within few hours. I brought my vehicle in for an ac compressor, and I asked if he can look into a rattling sound I heard when I accelerate, it was a clamp missing from my exhaust, he took care of it for me at no charge. Any other mechanic would charge to get this done. His prices for oil changes are reasonable as well. Let's keep this business open! Spread the word. Thanks Joe. Much appreciated. I'll see you soon!”
“Denny built me a race transmission for my 55 Chevy Nomad show car over 15 years ago and it still works well. It might need a tweak but it still works pretty good.”
“He helped me replace the lock on my shattered door very promptly and in a very professional manner. This is something that I would advise absolutely everyone to do.”
“Lawanda at Crowley Nissan is excellent. She helped me get out of my old broken car for a trade in and got me into a brand new 2025. Highly recommend her as she is honest and works hard at getting you the best deal!”
9AM - 6PM
223 Broad St, Bristol
Auto Repair
“I don’t usually write reviews but getting my dream car with the help of Omar is well deserved! The process was super easy thanks to him and all my questions were answered. He really knows his stuff and took his time. If you need a good salesman I highly recommend asking for Omar!”
“If you’re looking for great customer service, professionalism, someone knowledgeable in cars and does a beautiful job on cars, Wayne and his crew is the place to go!!!! Promise you will not be disappointed!!! If you’re looking to get your car done, look no further. Best place around!!! Thank you East Coast Motorsports for making me a happy and satisfied customer. I will definitely be back!!! ?”
“Darlene and Kevin run the BEST business. Always friendly and forever trustworthy. I have an older Cadillac that Kevin keeps purring like a kitten. I only trust Kevin to do all repairs and maintenance.Service: General repairs & maintenance”
“Exceptional Service at Jay's Auto in Bristol, CT**
If you're looking for an auto shop that combines honesty, affordability, and a personal touch, look no further than Jay's Auto in Bristol, CT. This family-owned business has set a new standard for automotive service in the area, and my experiences with them have been nothing short of outstanding.
From the moment I calle to schedule an appointment, I know I am dealing with professionals who genuinely care about their customers. The staff at Jay's Auto are friendly and accommodating, making it easy to find a convenient time for my visit.
What impresses me most was their honesty. Instead of trying to upsell unnecessary services, they take the time to thoroughly inspect my car and provide me with a clear explanation of what repairs are truly needed. Their transparency gives me confidence that I am making informed decisions about my vehicle.
In terms of affordability, Jay's Auto goes above and beyond. Their pricing is competitive without sacrificing quality, and they are upfront about costs from the beginning. I appreciated that there are no hidden fees or surprises when I receive the final bill.
Being a family-owned business, Jay's Auto also offers a level of personalized service that is hard to find elsewhere. They treat me like family from the moment I walk in, and their dedication to customer satisfaction is evident throughout my entire experience.
Overall, I couldn't be happier with my visits to Jay's Auto. If you're in Bristol or the surrounding area and need reliable automotive service, I highly recommend giving them a call. They've earned my trust and respect, and I'm confident they'll do the same for you. Jay's Auto is proof that exceptional service and family values still matter in today's world of automotive repair.”
“Great experience at Jay's Auto Center! Highly recommend to get your car work done here. I've come here for wheel bearings & axle seal work. Jay also fixed a stubborn coolant leak that other places could not find & a heat shield rattle that was generating a lot of noise!”
“I chose to purchase a vehicle here because they were local and had a high rating. I'm glad I went with my gut. The team was awesome and I had pleasant experience. Not pushy at all. Knowledgeable and overall just good people. Would recommend to anyone looking to purchase a used vehicle.”
“The service staff is always on top of things, and are friendly and helpful. Service was completed before the time promised, which was great. The coupon and discounts given help those of us on a fixed income. I've been with them for years for my GM vehicle, and hope to continue to do so.”
“I recently bought a used car from Riverside Auto, and I couldn’t be happier with the experience. Zee, the owner, was honest, professional, and made the whole process smooth and stress-free. He took the time to answer all my questions, was upfront about the car’s history, and made sure everything was ready before pickup. The car runs great and was priced fairly. There were a few items he fixed a week later on his own accord even to make sure the car was in perfect condition!
If you’re looking for a trustworthy place to buy a used car, I highly recommend checking out Riverside Auto and asking for Zee — you’ll be in good hands!”
“Came in expecting to have to buy a new rim and tire and they repaired my rim and put two tires on my trailer for less than what I was planning on spending! Will definitely use again if I'm in the area!!!”
“I was in a pinch and needed a tow! Jesse was quick to show up and very professional! With that being said I think I found a place where I'll take my vehicle for repairs!”
“Just had our 2004 Escalade's transmission totally rebuilt. Very professional shop. Nice turn around time. Very reasonable cost. Owner and staff are awesome. Will definitely recommend to anyone needing transmission work.”
“i am new to area - needed snow blower repair - quick and courtesy response-- repair done earlier than i expected - extremely fair price - i can t say enough good things about them”
“Very fair man. Great to have conversation with does great answering any questions about tires makes me feel real comfortable with him working on my tires. It's also nice to go to a small town native for small repairs and help them being a small business not out for an extra dollar. He has all sizes of tires and offers fire wood to purchase for the long cold winters. Definitely happy with prices and how I was respected as a customer..”
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“Hands down the best tire shop in the area! Called at 8am looking to purchase a set of all-terrain tires for my Jeep and drove away with a sweet set installed and aligned in less than 1.5 hrs! Great prices, work and amazing service! This shop should definitely be your go to if you are looking for quick, reliable, quality service - totally pleased!”