MINI of Fairfield County is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the clear explanations and helpful communication, with staff members like Octavio and Cara earning special mentions for their kindness and professionalism. The dealership successfully resolves issues, often going out of their way to accommodate customers and make the experience pleasant, even for those traveling from distant locations. Visitors also value the extra touches, such as video reviews of vehicle inspections. Overall, the dealership is recognized for its caring staff, quality work, and positive experience, making it a trusted choice for MINI owners.
Great staff. Lot's of minis on the lot and an expanded inventory of minis down the street. Flexible financing.
February 2025
I took mi mini for service and it was so great. Octavio, explained everything they need to do so well and he gave me the best customer service!! I hope the manager see this review. Thanks Octavio!!
October 2024
Ask for Jeffery! He met us at the door, was very patient and knowledgeable through the whole process!
