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“Steph was awesome! We got immediate help and she was able to replace my phone same day and get us a new tablet for only $10 a month. Very patient with us and knowledgeable!”
“Had a good experience Mark helped with a phone's battery issues and got me out the door with a new phone at a great price. Glad this store was local and had friendly service.”
“David was outstanding.came in with broken screen phone was not working well. He took the time and got everything transferred over to my new phone. David was kind and understanding.”
“Devin was great. He was knowledgeable and found the best plan for my family and I. We were able to save a ton of money. Only issue is he was only given 12 phones for opening day of the new iPhone. Verizon get this man some more phones! He’s the best.”
11AM - 6PM
744 Bliss Rd, Longmeadow
Mobile Phones
“We had an awesome experience adding a line to my plan and getting new phones Sammy was great and really took care of my family thank you very much Sammy and Verizon.?”
“I cam into At&T and Frandi troubled an issue with my phone after many attempts by previous reps. He is friendly and an asset to AT&T. Would recommend to work with him.”
“Associate working, Andrew Curtis was extremely helpful in assisting me and also assisted 2 other customers who walked in after me all while getting my upgraded up and going. Super professional and was able to service 3 customers at the same time. This is exactly why I choose this particular location for my Verizon account and service”
“i would give Melissa and Curtis (Deming St. store in Manchester CT) more stars if that was an option. The help ea gave to me was understandable and easy to grasp. it wasn’t easy for me to go from a 3rd gen iphone to an iphone 12, it actually was quite confusing. But w/great patience and knowledge (way more than the Apple store itself) i actually understand it!
I will ALWAYS stay with AT&T for my service and my go store for my iphone needs!!!
TY Mellissa and Curtis!!”
“Impressive service and an impressive range of phones available. The staff helped me find a phone that suited my needs perfectly. This shop definitely deserves the positive reviews.”
“My mom and I went to upgrade our phones and had a stellar experience. Natasha was incredible! Normally the process of getting a new phone is cumbersome, tedious, and frustrating. It wasn’t like this at all, as Natasha was super efficient, pleasant, and made our experience enjoyable. We will be going back in the future and for sure requesting to work with Natasha!”
“I bought a phone about 5 weeks ago a TCL phone I've had good luck with it so far the customer service was good and no complaints so far hopefully I don't have any I also wanted to mention I went to pay my first bill and I got there right at closing time and he stayed 10 or 15 min past closing time so I could pay the bill which I appreciate it thxs again Steve h”
“Muhammad is always extremely accommodating and helpful. We go there for our phone family plan, internet, and most recently mattresses. We purchased three that we are in love with. He’s very knowledgeable with the products he sells.”
“Jared was so nice and helped me fix my phone and ipad. Ive been trying to fix this issue for months now and it only took him less than 10 minutes!! Thank you so much for the professionalism.”
“This is a corporate store (not a franchise DBA). It's better attended and offers better service than the others.
Side note: if you're seeking repairs (w/w/o insurance, they use UBREAKIFIX (review forthcoming).”
10AM - 5PM
7 Hazard Ave, Enfield
Mobile Phones
“Ive been a customer here for eight years or so. Went in today for an upgrade, Jackson was prompt and courteous and helped me order my device. Thank you very much.”
“Stopped in to pick up a few groceries for the weekend. They are always busy here. Prices are better than most retailers in the area. Their deli is great and the store brand (Prima Della) is very good with a better price than other brands. They are good about layering the cheeses when they slice it so it's easier to grab a slice.They rely heavily on self-checkout as there are not many cashiers open.”
“Lupe is a gem! After a terrible experience at the store in East Hartford, Lupe ensured we would leave happy customers and she did not disappoint. Highly recommend this store and THANK YOU, Lupe!”
“I have been a T-Mobile customer for years, however I recently went into the store (the one located in the buckland mall) there was a long line/wait, and I had a lot to do there, so I assumed when it got to be my turn that the employee may have been a bit rushed with the store being so crowded and all. But she was the opposite! I had to upgrade a few phones and wanted to buy a couple of new gadgets and she took her time, went over each item, looked thru all the deals they were offering to help get me the best one, she helped me figure out what my new bill would be each month, I just can't say enough how kind and patient she was! Thank you Kerstin !!”
“I went into this store to have my old phone wiped clear. Kayla saw me coming (old lady on crutches) and opened the door for me. She took my info and seated me. All employees were busy I think and my wait was maybe 10 minutes. When she returned to help me, Kayla was very polite and very thorough. She answered all of my questions, taking the time to view my choice for a new phone case. I really appreciated her willingness to take the time with me. (And then she walked me to the door to help me out also)”
10AM - 5PM
16 Hazard Ave, Enfield
Mobile Phones
“Had to upgrade my phone,I had Admir as their sales rep. He was very helpful & professional. He explained everything in detail and didn’t give up until I was satisfied with my new phone. An exceptional employee.”
“Cox store @54 hazard Ave, Enfield. I recently returned some cable equipment , the young man that helped me was really good! He got me in and out in 2 minutes!. This is after being on the phone with internet service for 50 minutes!. Now that is way to long!. To cancel my cable service . That sucked!.”
“The lines are usually long, but the manger, Manny was fabulous. He helped me multiple times with a very specific issue and I’d continue to go to this store just to see him! He was very honest and upfront with my husband and I and we rave about his customer service! 10/10!”
“Cox has a very impressive selection of products and world-class service. My representative was knowledgeable, but one thing none of us could wrap our head around is why they spell "Cocks", like "Cox". The dictionary says it's spelled "cocks", not "cox".”
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“I came into the store today because my husband’s phone’s Sim card stopped working and would not connect to the cellular network. Seth and Mindy helped me to get everything fixed up and it only took about 20 minutes. They were both very polite and helpful. And experience great customer service!”