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“Nate was a very perfect sales consultant, he took the time to show me how to clear my phone and get to the next step I need to get to and also informed me of when every I needed help to come back. I feel you have hired a very good young man and he will make your company grow as to what you have to offer. I thank you very much”
“I went into the store unsure of what phone I wanted to purchase and DJ approached me very respectfully and ask what phone I wanted . I was unsure so he recommended the new iPhone 17. I was very happy with my new phone and it’s capabilities. DJ was SUPER helpful and friendly 10/10 recommend his services & I’ll definitely be returning to this store when it’s time for my upgrade.”
“Stopped into the store to get a new phone today and Dre had me in and out within 20 minutes making the process extremely painless. He also was helping 2 other people at the same time, great customer service!”
“Devin was extremely helpful throughout the entire process of combining our lines. While we were waiting, he took the time to show us new promotions and helped us save money as well. The experience was smooth and stress-free. I would highly recommend the Coventry store and working with Devin to anyone with Verizon needs.”
“I had an amazing experience at the AT&T store in Buckland Hills Manchester thanks to Muriel, the General Manager. She was incredibly helpful, kind, knowledgeable, and understanding throughout the entire process. She took the time to make sure all my questions were answered and made everything easy and stress-free. This was truly one of the best customer service experiences I’ve had. I highly recommend this store to anyone needing professional and reliable assistance. Thank you, Muriel!”
10AM - 8PM
744 Bliss Rd, Longmeadow
Mobile Phones
“We had an awesome experience adding a line to my plan and getting new phones Sammy was great and really took care of my family thank you very much Sammy and Verizon.?”
“Brad Even was my Verizon representative in Vernon. He couldn't have been more helpful and accommodating. I had an old Verizon phone and tablet. I now have a new android Samsung Galaxy phone and tablet. He was patient and kind with me as I am 83 and not a technical person. I have been a Verizon customer for 25 years AND for years to come.”
“Jose was extremely helpful and professional. He really took the time to listen to my concerns and worked through my account issues with patience and care. He made sure everything was explained clearly and stayed focused on resolving the problem until it was fully taken care of. Excellent customer service!
Thank you again Jose!”
10AM - 7PM
35 W Main St, Vernon
Mobile Phones
“This store is always very helpful! Mohammed is extremely helpful and knowledgeable! He helped navigate a tough situation and made me feel comfortable! I'd highly recommend!”
“Impressive service and an impressive range of phones available. The staff helped me find a phone that suited my needs perfectly. This shop definitely deserves the positive reviews.”
“My mom and I went to upgrade our phones and had a stellar experience. Natasha was incredible! Normally the process of getting a new phone is cumbersome, tedious, and frustrating. It wasn’t like this at all, as Natasha was super efficient, pleasant, and made our experience enjoyable. We will be going back in the future and for sure requesting to work with Natasha!”
“Muhammad is always extremely accommodating and helpful. We go there for our phone family plan, internet, and most recently mattresses. We purchased three that we are in love with. He’s very knowledgeable with the products he sells.”
10AM - 8PM
7 Hazard Ave, Enfield
Mobile Phones
“I came in to upgrade my phone and was assisted by store manager Bailey. Not only was she patient but also super helpful she went above and beyond with her customer service to ensure all my information was correct and to also inform me of the best ways to save money during the process.”
“You guys are the best! I first met Dan and he was great. Then I met Emily and Ashley and they treated me great! I will be telling everyone to come to T-Mobile at Costco! I won't be going back to the store in Enfield by stop and shop.”
“Jared was so nice and helped me fix my phone and ipad. Ive been trying to fix this issue for months now and it only took him less than 10 minutes!! Thank you so much for the professionalism.”
“This is a corporate store (not a franchise DBA). It's better attended and offers better service than the others.
Side note: if you're seeking repairs (w/w/o insurance, they use UBREAKIFIX (review forthcoming).”
“Stopped in to pick up a few groceries for the weekend. They are always busy here. Prices are better than most retailers in the area. Their deli is great and the store brand (Prima Della) is very good with a better price than other brands. They are good about layering the cheeses when they slice it so it's easier to grab a slice.They rely heavily on self-checkout as there are not many cashiers open.”
“Went in for an upgrade because my phone broke, Jaylen was there and he was absolutely amazing. He helped me get the best deals and did everything in his power to help us. I definitely recommend going in when he is there. He is very patient and understanding.”
“Came in to this location to get a protection screen out on, quick service only waited ten minutes. Ashley helped and put the screen on quickly with no bubbles. She was super friendly and made it a quick and positive experience!”
“It was time for mom to finally join TMobile and I chose this location. Axel was very patient her. He was knowledgeable, fast, attentive & accommodating. Thank you very much for a pleasant transaction!!??”
“I went into this store to have my old phone wiped clear. Kayla saw me coming (old lady on crutches) and opened the door for me. She took my info and seated me. All employees were busy I think and my wait was maybe 10 minutes. When she returned to help me, Kayla was very polite and very thorough. She answered all of my questions, taking the time to view my choice for a new phone case. I really appreciated her willingness to take the time with me. (And then she walked me to the door to help me out also)”
9AM - 7PM
16 Hazard Ave, Enfield
Mobile Phones
“Ernie was super helpful with my switch to a different plan! He helped me understand the switch to be most beneficial for me! Super kind and patient! Awesome service! :)”
“Cox store @54 hazard Ave, Enfield. I recently returned some cable equipment , the young man that helped me was really good! He got me in and out in 2 minutes!. This is after being on the phone with internet service for 50 minutes!. Now that is way to long!. To cancel my cable service . That sucked!.”
“Cox has a very impressive selection of products and world-class service. My representative was knowledgeable, but one thing none of us could wrap our head around is why they spell "Cocks", like "Cox". The dictionary says it's spelled "cocks", not "cox".”
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“Seth and Mike at the Verizon Ellington store were truly amazing!! They transferred everything from my old phone to the new one with ease and know how to treat people right. Thank you both!!”