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10AM - 7PM
53 Whalley Ave, New Haven
Mobile Phones
9AM - 7:30PM
206-A Whalley Ave, New Haven
Mobile Phones
“They are experts in their job. Fixed my broken phone in just 20 minutes and at a cheapest price in the town. Highly recommend this store to get your phones and other devices fixed!”
“Dwight was efficient, friendly and got my phone upgraded quickly and got me all the deals I was entitled to. He also clearly explained all of the different options and plans. Highly recommend him!!”
“Ravneet is such a sweetheart. She works with so much patience everytime. Today she stayed on call with customer service for almost one hour to fix my issue. I am very grateful for her support and excellent service. She definitely deserves a raise ❤️”
10AM - 5PM
55 Whitney Ave Unit C, New Haven
Mobile Phones
“The repair was very inexpensive, especially compared to the price of replacing the phone, even through insurance. For $31 and a little over an hour wait I got a new screen installed on my phone. The guys working are very nice, extremely professional and did a great job. I would highly recommend this store, and this option, to anyone with a broken screen!Parking was easy too, which was surprising in New Haven. 10 out of 10. Extremely satisfied.”
“Walking into the store immediately greeted and tended to . leylanie went above and beyond to resolve my concerns with my data usage and upgrading my phone. Professional. Collaborative thinking. Overall my experience was above my expectations. Highly recommended and will be officially making this my T-Mobile store for future purchases and account matters. Thank you!”
“Uber satisfied with the attention to detail and the caring environment. Customer turned employee turned advocate.Best Wireless is a local business that is invested in the neighborhood.Speak to Marie, Kylie, Shawn or the ponytail guy.The team should be on a sitcom.”
9:30AM - 5:30PM
233 Grand Ave, New Haven
Mobile Phones
“Excellent service. Very respectful. Went to get a screen fix for my son phone and he told me 30 minutes. I was out in 15. Now that’s what you call excellent service. Definitely will recommend anyone”
“Ravneet in the church street is the best employee I have seen so far. She is so patient and have best customer service. Wonderful. She definitely deserves a raise.”
“I came into the store for help I got help either with the district manager here who also went out of his way to help and all on their own time they went out of their way and I'm very happy with the service here and I wouldn't recommend the store to everybody”
“Excellent Customer Service. They know how to help you find what you need . Fast Service . My first visit was wonderful . ASK For Alex or Sal or Mike . Great Staff !!!”
“Just have to say my guy Alexis is very informed and trust worthy I got my kids on a cricket plans and I have to say I'm pleased with the customer service I was given and treated well .I have to say the extra drive was worth it as I'm closer to there other location. The neighborhood is sketchy but I noticed the local respect the guys in the store and I felt safe at all times. Great experience”
“Man! That guy Carlos the manager is such a great helper, he gave me the best service I’ve ever had in any phone company, people like him are what make me want to stay with AT&T, he was so calm and efficient he answered all my questions with a ton of patience? thanks to him! :)”
“My experience was amazing the customer service at this boost in New Haven 1580 chapel street was super I would recommend this store to all my friends and family I dealt with James, Pam ,Jessica and Sulay.”
“Liked the customer service and was able to port over my numbers and two new phones and the service I get through the Verizon network is excellent no complaints here ?”
10AM - 7PM
109 Church St, New Haven
Mobile Phones
“The A-Team on Church Street
If you want exceptional support from a cellular carrier in New Haven, start with T-Mobile at 109 Church Street. Store Manager Tanika and her assistant, Asia, are standout professionals—true stars of the branch and the industry. Although I recently left T-Mobile for a year of free Xfinity service, switching was disastrous: I lost cell service for 26 hours and voicemails for eight days. Despite my departure, Tanika and Asia spent two hours trying to solve an issue that wasn't T-Mobile's fault. They showed extraordinary care and technical skill, treating me like family well after I switched carriers.
Not a Carrier Recommendation:
I’m not telling you which carrier to pick—we all seek the best plan price. Even after a discount, T-Mobile was still pricier. If you value personal, high-quality support, Tanika and Asia are unmatched. But if basic support meets your needs, higher pricing may not be justifiable. It’s your choice.
Verdict on Xfinity:
The jury is still out. Problems persisted: credits promised for poor service were missed, and I spent another hour resolving it. The $600 savings buys patience for now, but after the free period, Xfinity must earn my business on price and service.”
10AM - 9PM
65 Broadway, New Haven
Mobile Phones
“Best part about this Apple Store is the easy parking location right across the street. It's paid parking two dollars for an hour. Well worth it considering what some of the garage is charged in the city.”
“I been with metro since they took over pocket wireless. My phone was not taking charge.so I get a new phone.so the case was extra.they use to give a case.screen protector is a little small.and he didn't tell me no kickstand.also I asked if any charging cube is good.he said yes.but wrong.the wire has two small ends.no USB end.and as a customer we should get a deal.like new customers.anything off will be nice.”
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“I was skeptical at first being my first time here. I went with someone to fix their iPhone, proceed to ask about an issue with my Chromebook and in less than 24 hours everything was fixed.”