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“Highly recommend this place, I came in while on vacation after breaking my phone, and Dylan was extremely helpful and patient with me while getting a replacement and setting everything back up.”
“Went in looking to switch cell service and get a new phone after my husband's phone broke. It was close to closing so we weren’t expecting to walk out with phones that night.
Jeffery was awesome. He walked us through every step of the process. Helped us find the right phone for our needs, pick a great plan, and get the accessories that we needed (which he installed for us). He was very knowledgeable and professional. He made sure our numbers transferred before we left and made sure we had the customer service number in case anything went wrong. I don’t think I’ve ever had an easier or more enjoyable time buying a new phone. I wasn't planning on upgrading my phone that day but I'm glad I did.
We are about an hour away from this store and I’d absolutely go there again for that level of service. 10/10”
“I was trying to find a location that will be able to fix my electronic devices at a reasonable price. I appreciate these guys. They do an excellent job. They were able to get my devices back soon as possible. I brought an iPad there to be fixed my Grandson‘s iPad he broke the power cord connection in and I dropped it off and it was ready to next day very quick And I was able to have the device back for him to use the next day. I also dropped off my PS5 that I had the disc get stuck inside the device and I couldn’t get it out and I was able to get that replacement repair. Everything is working fine. Excellent job price is reasonable.”
10AM - 7PM
53 Whalley Ave, New Haven
Mobile Phones
“I was skeptical at first being my first time here. I went with someone to fix their iPhone, proceed to ask about an issue with my Chromebook and in less than 24 hours everything was fixed.”
“Orlando really was an amazing person. More to my expectation also the rest of the members. Two of the staff was really outstanding. Thank you so much. I will be back soon.”
“Johnny was a terrific help in replacing my broken phone. Even when unable to see the keyboard due to the damage he was able to get it done quickly and efficiently.”
“I went to the Hamden At & T Friday 04/24/2026. They closed at 8 and I got
there about 7:50.Jomar was the first to greet me and help my father and I out. My father has a hard time walking and is handicapped. He made
Sure to find a seat for him and make sure he was comfortable first before he helped us. He went over every option we had, was extremely transparent, and went above and beyond with each question we had despite it being past 8pm, closing time. Never once did Jomar act like he was in a rush to leave or be rude or anything. He was absolutely the definition of professional and outstanding customer service. We are going to be returning Tuesday the 28th to get two new phones because of how great he was. I couldn’t have asked for a better experience. If you want to get great customer service, outstanding help, and get a great deal, come here to the Hamden At & T store and ask for Jomar. Thank you again.
William Furlo”
“They do micro soldering and repairs here. If you know what that digital microscope is then you know what they are capable of. They rebuilt my connector for a canbus decoder for me. If you look at my thumb. It's very small. They can fix any electronics. Very tiny things too.”
“Rav was a very great customer care representative. I came into the store reporting my lost phone. I was so scared that I lost everything. She reassured me as she walked me through finding a comparable phone. She used my Gmail to retrieve not only all of my contacts but my photos too. Then assisted me to set up my autopay. I did not expect such complete and excellent service. I am overwhelmed with satisfaction from the service that she provided. She also displayed an excellent and friendly disposition. 5 stars plus.”
“I've been with Verizon for 9 years. The staff is very friendly, kind and very well knowledgeable of all the Verizon products. The only part of my life that is smooth ☺”
“The employee, Tyler, That helped me with my phone was so delightful and funny. He was a very nice guy that helped me very fast. Was there for less than five minutes and he took me right away even dealing with me and my sister bickering playfully. Haha Good place and I’d go back again for more help :)”
“Outstanding service from Kevin at the
Branford Store…..he’s on top of everything, is quick
and efficient a definite plus for your location”
“I love Metro I've been with them for 6 years. They provide excellent customer service and what I love about Metro the most is that their prices never change. And their prices are the lowest for the great quality you get from them .”
“Christopher was extremely patient and knowledgeable. We needed a lot of support in our visit, from transferring a line from Verizon to ATT, getting a new phone and accessories, and even signing up for new internet. Chris was able to answer all of our questions and provide solid advice. He was a joy to work with throughout the process. Thank you, Christopher!!!!!”
“My Pixel 7 with Boost Mobile (AT&T) would only get 1 mbps. With Metro T- Mobile I get up to 800 mbps. Fixed all issues. Pixel phones work best on anything GSM”
“I had an amazing experience with Nick Lecuyer while dealing with a very stressful situation. I was having major issues with Mint Mobile trying to activate my husband’s phone after it was lost, and we needed to transition to T-Mobile quickly.
Nick was absolutely fantastic—patient, knowledgeable, and incredibly supportive throughout the entire process. He took the time to understand the problem, walked me through every step clearly, and made sure everything was resolved smoothly. What felt overwhelming at first became manageable thanks to his calm and professional approach.
His dedication to helping and going above and beyond truly made a difference. Customer service like this is rare, and I’m extremely grateful for his help.
Highly recommend Nick Lecuyer to anyone needing assistance—he’s outstanding!”
9AM - 9PM
1890 Dixwell Ave # 104, Hamden
Mobile Phones
“Had iPhone 16 pro max screen Replace better price than Apple First screen was defective call Owner told me to bring iPhone back replaced screen with new screen works perfectly now”
“Big thank you to the T-Mobile crew at this location and a big thank you for Damian he provided great customer service explained everything I needed answered and got me set up with a new phone. Thank you so much for your hospitality and great service thank you Damian!”
“Drew really took care of us moving 4 lines over from Verizon, activating two new phones and helping us find the best deals. Complicated transactions.. but he was patient and professional all the way through.”
“Had a great experience with Chris today at Verizon! He helped transfer a phone to my account but more importantly spent time to figure out how to trim my bill down. Very friendly and so helpful! Highly recommend.”
“Excellent service. Very respectful. Went to get a screen fix for my son phone and he told me 30 minutes. I was out in 15. Now that’s what you call excellent service. Definitely will recommend anyone”
“The two young ladies were very helpful for an elderly customer who was not too savvy with Internet and new phones. And I will continue to be a long time metro customer.”
“MAYA IS AMAZING! I had a phone issue because I was traveling. All the other Metro by TMobile stores in the area I called hung up on me. East Hartford didn't even wait for me to finish my question before hanging up on me - twice! Maya at West Haven, not only listened - she actually solved the issue with professionalism, kindness and grace. It's very rare to get quality customer service these days. Maya went above and beyond and I really appreciate it!”
“Yeah I'm giving a good review because they saved me a ton of money from AT&t so I got two phones and 2 lines cost me $65 a month so they're a good store to deal with”
“My husband and I went to North Haven Tmobile to get a new phone for my husband. Julius G. and Joshua C. We’re very helpful to us today. They went above and beyond to help my husband get a new phone today. They provided excellent customer service. They explained all of the options and helped him get a new phone and a galaxy watch. They are knowledgeable about Tmobile products and they were very friendly and helpful today. We will come back to this location for any further assistance and encourage others to come see them as well for all of your needs!!!”
“Bebe is absolutely amazing. I completely killed my husband's phone after a terrible weekend by dropping it, we had to switch carriers anyways due to US cellular going out of business. She saved us money and we got two new lines and a new phone but I was able to use a hand me down phone. She is fun and outgoing and made the whole process much more enjoyable”
“Excellent Customer Service. They know how to help you find what you need . Fast Service . My first visit was wonderful . ASK For Alex or Sal or Mike . Great Staff !!!”
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“If it weren't for these twos I wouldn't be able to do anything. Thank you for your support, patience and great deals all in one. Go to Jess in East Haven I got a brand new phone for $12!”