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“My sister and I came in here for a new battery for my car keys today. I asked the gentleman at the register if there was any way he could help me take the key apart. He took his time to take my key apart, get the new battery and replaced it all for me. He was so kind and friendly and went way above and beyond!!! I did not get his name but hopefully he sees this and realizes that he made my day. Such great customer service!”
“The best hardware store in CT, Taylor, Jarrett and BJ do a phenomenal job, they have a wide variety of products and they are very knowledgeable. 10/10 recommend to anyone in the area”
7:30AM - 4:30PM
558 Newfield St, Middletown
Hardware Stores
“I’ve had the pleasure of working with Darren and Harry at Airgas on multiple occasions, and I can’t say enough about their outstanding customer service. They consistently go above and beyond to ensure all our needs are met. Whether it’s answering questions or offering expert advice, they are always professional, friendly, and genuinely helpful. It’s rare to find such dedicated individuals who truly care about their customers. Darren and Harry make doing business with Airgas a seamless and enjoyable experience. Highly recommend their services!”
“There's always helpful and friendly staff, they go out of their way to ask if you need anything. Definitely much more convenient than larger store alternative.”
8:30AM - 4:30PM
315 Saybrook Rd, Higganum
Hardware Stores
“The old 'Higganum Feed' was a dump and the people working the same sort you'd encounter at an inner city auto shop. The place is under new management which clearly takes pride in the appearance of the place and the gentleman behind the counter is friendly and helpful. Give it a try and you'll see for yourself. And no, no interest in the place, couldn't tell you the owners name.”
“I had a small plumbing repair job to do, and didn't want to use an after market part. None of the home improvement stores carried it, and I didn't want to wait for mail order. So I tried Winsupply. I pulled up to the door, walked in and an employee asked can I help you( nice not to have spend five minutes looking for someone ) I showed him to part, he walked over, and got me the part rang it up,and I was back in my car in less than five minutes. The staff there are helpful, knowledgeable, and friendly and the price was very reasonable.”
“Great people who really know what they’re doing. They helped me choose the right snowblower, didn’t try to oversell me, and were there for me when I needed help afterwards.”
“I’ve been working with Horton since 1975 when I worked with the owners grandparents. They are the best. Businesses just aren’t like this anymore and it’s sad that more don’t track like Horton’s, always toward the quality”
“So happy to have an Ace Hardware in town. I can find most everything I need including having keys made at the store. And the associates are always helpful and willing to go the extra mile.”
“Absolutely amazing one stop shop for all your building and construction projects. From all different types of flooring, to custom handmade tile with the most amazing detail I have ever seen, a extremely large stock of stone countertops, appliances and more. If you are building a new home, or remodeling I would suggest stopping into at least look around. They have so much to offer it is unreal. Their staff is also very friendly and knowledgeable. Great place!”
“They sell lots of tools at very affordable prices. They are not top shelf quality, but they are certainly not garbage, and for the cost, they are a good deal.They also stand behind their products with a warranty that is no hassle...I have been trying to restock my nitrile glove supply for months, but for some reason, they can't keep up with demand. I guess people must be hoarding. Also, the shelf space is much smaller than it once was, so this is seemingly a contributing factor. I have been buying these gloves here for years now, but ever since the Covid-19 pandemic break out, I can't get them. Auto workers are considered essential, so it would be nice to get my hands on a box. I use them because of grease. For Covid-19, I have been using soap and water or hand sanitizer.C'mon man, get more gloves and stock them fuller (more shelf space), like it used to be.Update (11/13/2020); After several months of frustration, I was finally able to buy a box of gloves... they only had the one box for triple the usual cost I was paying...Update (3/19/23);Looks like they finally got caught up with things. Stock has been replenished.The prices of the gloves are back down to Earth.”
“Had the best experience! Mike in flooring does an AMAZING job. He was very kind, helpful and knowledgeable. It was a pleasure talking to him. Would recommend to anyone to come to this Lowe’s because of Mike. Such a hard worker.”
“We wanted to recognize Paul K ( Irishman) who actually stopped and asked if he can help us instead of just walking by and having us track down an employee ( like at Lowe’s). He not only showed us where the products were but gave his advice and recommendations as well. He went out of his way to walk us around the store looking for other things that we mentioned and even offered my daughter a bottle water when she said she was thirsty. It was one of the best service we’ve had , way better than Lowe’s ! You have a great employee in Mr Paul K. I will be coming back to Home Depot over Lowe’s because of your friendliness and helpfulness.”
“Brought an old shower diverter . A very knowledgeable woman helped my fond my replacement ....part was spot on it helped me finish my job efficiently .....would highly recommend!!!”
“Truly a gem for machinists in Connecticut. The team here has a great depth of knowledge and an incredible in stock selection, easy to place orders and pick up same day or just go in to grab what you need.Prices are very reasonable, I've often found them to be cheaper than what you can get online.They have tons of specialty tools and advice to get that extra edge for your work that your clients will notice.They really do have whatever you need. Machine coolant, tool holders, specialty aluminum endmills, ball endmills, micro endmills, lathe carbide inserts, shell mill inserts, shell mills themselves, screw machine bits, cutting oils, work stops, vises, etc. and if they don't have it in stock they can get it for you.”
8:30AM - 3PM
155 Main St, Middletown
Hardware Stores
“house keys needed. quick and friendly ... and knowledgeable . very old master key tough one to get right. first attempt failed but a quick trip back and minor adjustments is all it needed. with a smile, beneath the mask ! thanks!”
“For serious hardware, and for me, paint supplies, this is the place. Helpful staff, reasonable prices.Weathersfield store on Silas Deane Highway.Would recommend to friends and family.”
“Riding mower broke. Went on vacation and while gone they picked it up, fixed it and redelivered it for about the mid point of the estimate. Mower runs great, now. Just called for a replacement part no one else has, they have it. Those who think they're pricey, it costs a lot to run a business, good help has to be paid and isn't satisfied eating Mac and Cheese dinner 7 days a week.”
“Bought a tub surround and fully satisfied with product and super impressed with all staff. From sales to delivery, friendly, knowledgeable, and helpful team. Had a glaze flaw on one panel and within the day the replacement was delivered.”
“I’ve been going here for years and man i have to say, Papo and the group of guys he works with, are phenomenal. They’re very helpful when it comes to anything i needed help with. I highly recommend this location and this company!”
6AM - 8PM
909 Washington St, Middletown
Hardware Stores
“I've always found this Home Depot to be clean, well stocked, and usually I'm easily able to find the item, or employees can help me. Easy to get project advice, and we've been going here for years. The bathroom is pretty much always clean (way better than most places) customer service has been quite easy. Not super happy about the returns without receipt policy, but I understand why, as so many people shoplift. Just remember to send receipt to email, or use card every time so returns can be found by card#.”
“They have a nicer showroom and a bigger, cleaner space. Had parts on hand. Glad these places are still around. Prices were better than other places after brief internet search. Overall, positive experience. If only they handed out free coffee and donuts ... but contractors have a beer belly already and should spare the added calories.”
“Very nice store!
Our staff buying here equipment for our office and tools for work (Chimney Business)
Sometimes need to wait a bit for service but in general great store and reasonable prices”
“I like the convenience of having an olde tyme hardware and general store nearby. I wish they had an “old guy”…the fella that knows everything about everything and everyone in town.
My most recent visit had me returning something without a receipt and it went quickly and smoothly.
Whether you need paint, hardware, canning supplies or windshield wipers, hot sauce and a 10mm socket, Ace is the place!
One star deducted for the “old guy”.”
“The Berlin location is great, everyone in there is very knowledgeable and it makes the logistical side of our trade a lot easier. Ed was very helpful setting me up with an account and made it very easy for me to quote up a few big jobs for my business. Ed is very knowledgeable and knew what I needed for my order before even asking for it. He has helped me many times before finding the exact part I need for a job. Very much recommend Plimpton and Hills!”
“BEYOND explanations, today made a quik stop to get my trailer in compliance with DMV inspection and the employee, not only help me find the items I needed but also allowed me to borrow some tools. It was the first time I visited the store and i was impressed with the quality of service. Kudos to the lady at the counter and the man helping inside on the floor.????”
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“Great store!! Local owned and sooo soo kind everytime I go whether for birdseed or odd garden/car stuff. Super friendly and they always carry my mulch bags or birdseed to my car. Won't stop going ever.”