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“Came in to this location to get a protection screen out on, quick service only waited ten minutes. Ashley helped and put the screen on quickly with no bubbles. She was super friendly and made it a quick and positive experience!”
“I went into the store unsure of what phone I wanted to purchase and DJ approached me very respectfully and ask what phone I wanted . I was unsure so he recommended the new iPhone 17. I was very happy with my new phone and it’s capabilities. DJ was SUPER helpful and friendly 10/10 recommend his services & I’ll definitely be returning to this store when it’s time for my upgrade.”
“Stopped into the store to get a new phone today and Dre had me in and out within 20 minutes making the process extremely painless. He also was helping 2 other people at the same time, great customer service!”
“So far, I love my new phone... pixel 10 pro. I came in with a phone that couldn't be fixed...battery gone bad. Ben was VERY informative & polite. Thank you very much.”
“My husband and I had the VERY BEST experience at this T-Mobile with Brandon!! He went above and beyond to assist us with everything we needed! He stayed late, took our phone calls when we got home multiple times to help us after the fact, and he was so personable, honest, and efficient. I highly recommend this location and Brandon to help with whatever you need.”
“Helped me solve a complicated Samsung TV issue involving several failed parts and persuaded Samsung to cover the entire cost -- and did it all within a week. Awesome!”
“My mom and I went to upgrade our phones and had a stellar experience. Natasha was incredible! Normally the process of getting a new phone is cumbersome, tedious, and frustrating. It wasn’t like this at all, as Natasha was super efficient, pleasant, and made our experience enjoyable. We will be going back in the future and for sure requesting to work with Natasha!”
“This store is always very helpful! Mohammed is extremely helpful and knowledgeable! He helped navigate a tough situation and made me feel comfortable! I'd highly recommend!”
“Went to have our phones switched from Verizon. The manager helped us and couldn't be more gracious, and helpful. It was a pleasure to see the courtesy he extended to incoming customers. T-mobile definitely #1 far exceeding Verizon. Thank you for your help, regards edith & richard”
“Pete was very helpful with all my questions and concerns about my plan, services I wanted, and an upgrade. When I returned he was very helpful in taking care of my new phone and making sure I was happy with everything. Thanks Pete.
Great job!!”
“After a other store gave me wrong information I came here and Iris was amazing was very nice and respectful explained everything to me and made me feel comfortable the manager cj was there reassuring all my questions .. got the phone I wanted definitely happy …definitely would be coming back to this store for now on”
“Jared was so nice and helped me fix my phone and ipad. Ive been trying to fix this issue for months now and it only took him less than 10 minutes!! Thank you so much for the professionalism.”
“I normally don’t write reviews but I had an excellent experience with Angel. Very helpful, respectful and likeable guy. Got me in and out with an upgraded iPhone in no time. Longest process was updating and transfer I could have done that on my own at home but Angel had no problem doing it for me and keeping good conversation. Shout out to Angel I will be recommending this store from now on. ??”
“It was time for mom to finally join TMobile and I chose this location. Axel was very patient her. He was knowledgeable, fast, attentive & accommodating. Thank you very much for a pleasant transaction!!??”
“I can’t say enough wonderful things about the team at this Xfinity store. Every single one of them has different strengths. They communicate well, and work together seamlessly. Ceejay is incredibly patient and detail oriented. Janellie is warm and welcoming. Isaiah is thorough and efficient. Kat is super knowledgeable and Tati is kind, calm and professional. It’s very rare to walk into a store and feel this supported and respected. This entire team deserves recognition for outstanding customer service! You can tell that they genuinely care about their customers and the people they’re helping. Thank you all so much for making every visit a great experience!”
“Ernie was super helpful with my switch to a different plan! He helped me understand the switch to be most beneficial for me! Super kind and patient! Awesome service! :)”
“Here's a draft for a positive review of a T-Mobile store:
---
I recently visited the T-Mobile store at [OVERLOOK TERRACE] and had an outstanding experience. From the moment I walked in, I was greeted warmly by the staff. They were incredibly knowledgeable and took the time to understand my needs and preferences.
The representative who assisted me, [ANGIE], was particularly helpful. They patiently explained the different plans and options available, ensuring I found the best fit for my budget and usage. They also helped me set up my new phone and transferred all my data seamlessly.
The store was clean, well-organized, and had a great selection of devices and accessories. I appreciated the efficient service and the friendly atmosphere. Overall, my visit to the T-Mobile store was a pleasant and hassle-free experience. I highly recommend this location to anyone in need of excellent customer service and reliable mobile solutions.”
“Frontier is coming along, it's DSL is getting better, more reliable. Hopefully they'll get fiber into the urban areas soon, apartment complexes, condos, ect.”
“Cox store @54 hazard Ave, Enfield. I recently returned some cable equipment , the young man that helped me was really good! He got me in and out in 2 minutes!. This is after being on the phone with internet service for 50 minutes!. Now that is way to long!. To cancel my cable service . That sucked!.”
“Cox has a very impressive selection of products and world-class service. My representative was knowledgeable, but one thing none of us could wrap our head around is why they spell "Cocks", like "Cox". The dictionary says it's spelled "cocks", not "cox".”
“Frontier's fiber system works amazingly so far (6 months), and I didn't have any of the issues that other people seem to have had. My internet has been reliable and has had all the speed I could want and more. I had a question about the first billing cycle and the help line was responsive, quick, pleasant, and helpful. Rick came to do an install and was here at the beginning of the time window, was respectful, and knew his stuff. From other reviews it seems like the DSL system isn't the best, but I would recommend giving the fiber system a shot.”
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“This is a corporate store (not a franchise DBA). It's better attended and offers better service than the others.
Side note: if you're seeking repairs (w/w/o insurance, they use UBREAKIFIX (review forthcoming).”