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“Had a fantastic experience yesterday at the south Windsor Verizon store! Background I have been a Verizon customer since cell phones started and always hated getting a new phone due to the process at the North Windham store (it's closest to where I live) I took a chance and went to South Windsor and they were amazing, totally changed my view on upgrading phones.
Ciaran was amazing to work with! His patience with me and my family was wonderful. He provided us with accurate informations, deals, and didn't try to up sale us on a phone we would have to make payments on. He was kind, took the time to make sure we were satisfied, and even went to the back 15 million times to grab other phones until we were locked in! 10/10 would recommend this store!
Thank you!”
“Tri was excellent. He was extremely helpful and took time with me and my sister. We had several questions which he was able to answer and helped me with specific questions.”
“Came in today to pick up a new phone. Mike was super attentive, explained everything fully, and made sure we for everything we needed. He was also the only person working and multitasked like a champ! He greeted every customer that came in and made sure to help them as quickly as possible. We’ll definitely be back for any other service we need.”
“So far, I love my new phone... pixel 10 pro. I came in with a phone that couldn't be fixed...battery gone bad. Ben was VERY informative & polite. Thank you very much.”
“I had service today on our Samsung S90D and I must say that this was the best repair we have ever received. The technician was professional and though and cleaned up after himself. I am a very happy customer and would absolutely use them again.”
“My husband and I had the VERY BEST experience at this T-Mobile with Brandon!! He went above and beyond to assist us with everything we needed! He stayed late, took our phone calls when we got home multiple times to help us after the fact, and he was so personable, honest, and efficient. I highly recommend this location and Brandon to help with whatever you need.”
“We were with another carrier for over 20 years and they would not work with us. Came over to T Mobile and they couldn't do enough. Gabriel was amazing, patient and very knowledgeable. He totally went out of his way for us. Would definitely recommend you come to the T Mobile in the Stop & Shop plaza on Hazard Avenue in Enfield and see Garbriel or any of the other techs. Everyone is amazing.”
“Remi did a great job with his crew, as several customers came in before store hours were scheduled. I don’t expect that, but super professional to let us relax for a moment inside while he set up.”
“I had a fantastic experience at this AT&T location! The staff was super helpful and took the time to answer all my questions about upgrading my phone. I left feeling confident about my new purchase and appreciated their friendly service!”
“Savier was absolutely wonderful. Very knowledgeable, polite and professional. Help me transfer data from old damaged phone to new phone. Was most helpful and patient with me. Thank you so much for your help, Savier.”
“I went here yesterday and had a really great experience! Tyrese helped me with my iphone and how the benefits work he was really nice and patient to me. He’ll ask genuine questions but did not harrass thank you for helping me with a new iphone and being a new Tmobile costumer!”
“Went to have our phones switched from Verizon. The manager helped us and couldn't be more gracious, and helpful. It was a pleasure to see the courtesy he extended to incoming customers. T-mobile definitely #1 far exceeding Verizon. Thank you for your help, regards edith & richard”
“Iris was very helpful, went in trying to get two new phones for my kids and got exactly what I wanted … she explained everything very clear made me feel comfortable , was funny , sweet highly recommend working with her”
“Pedro and the other representatives at the Hartford store gave me amazing customer service when I was in the store today with questions about my phone and bill. I appreciate t mobile”
“Prior to making it to the Enfield location I had a below average experience at the Longmeadow store. I wish I had just come here in the first place. Kevin and Ernie were able to help me and look into the problem and find a solution. Great customer service, they couldn't have been nicer ! Thank you ! I won't waste my time elsewhere next time.”
“I was greeted immediately upon walking through the door while returning equipment, and I asked them to take a peek at my billl. From that moment on, my experience was exceptional. Aaron and Cat demonstrated an impressive level of knowledge, professionalism, and genuine enthusiasm in assisting me.
Their teamwork and customer service stood out as one of the most unique and positive experiences I’ve had with service representatives. They made the entire process smooth, informative, and even enjoyable—something that is truly rare. I greatly appreciate their outstanding support and would highly recommend this team to anyone seeking excellent service. I saved $$ and you got a new mobile customer . Win win!!”
“Shane did an awesome job getting the transfer PIN for my phone so that I could keep my old number.
He was patient, kind, and very knowledgeable. Thank you Shane!!!
Tracy”
“We had a couple technicians come out and upgrade fiber. Corporate escalation team was prompt and helpful. The technicians Tom and Chris were both very accommodating and did a fantastic job on the install. Very professional and friendly. No gotchas or hidden fees like Frontier. Highly recommend for good customer service!”
“Cox has a very impressive selection of products and world-class service. My representative was knowledgeable, but one thing none of us could wrap our head around is why they spell "Cocks", like "Cox". The dictionary says it's spelled "cocks", not "cox".”
“Frontier is coming along, it's DSL is getting better, more reliable. Hopefully they'll get fiber into the urban areas soon, apartment complexes, condos, ect.”
“I've always seen Frontier at Walmart trying to get me to switch. I haven't stopped and listened because I'm always with my daughter and want to be in and out. But coming in contact at Walmart has influenced my decision to switch. One day I looked at my Cox bill and compared it to what Frontier had to offer and I had no choice but to switch. Frontier has better monthly deals. So thank you to the employees that showed up at Walmart, sorry I didn't give you guys the time to listen to you then.”
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“This is a corporate store (not a franchise DBA). It's better attended and offers better service than the others.
Side note: if you're seeking repairs (w/w/o insurance, they use UBREAKIFIX (review forthcoming).”