TCC Torrington is a Verizon authorized retailer serving as a one-stop shop for phone and wireless service needs, offering the latest devices and Verizon network coverage, including 5G. The store provides smartphones, tablets, and Verizon home internet. Proceeds from purchases go toward doing good in the local community. Multiple reviews highlight award-winning customer service, describing the team as very good at helping customers get what they need. One employee, in particular, is frequently praised for going above and beyond, correcting mistakes, and providing the best customer service experience in over 20 years. This employee made complicated transfers easy, stayed late to complete work, and provided great help, comfort, and peace during difficult times, assisting with technical challenges and plan options without always insisting on more expensive plans. Another team member is also noted for great knowledge, expertise, and patience in setting up devices. Customers report being in and out in no time and highly recommend the store.
Andrew at the Torrington Verizon store was the best. His customer service and efficiency in getting our new phone upgrade and active was a refreshing experience! Thank you for keeping good customer service alive in this day and age!
June 2024
Louis was very helpful. Made upgrading my phone easy.
June 2024
Can you just hire anyone who is another Phil?? He is literally the greatest. When I go in, I literally wait until he’s available because he has NEVER steered me wrong and has corrected many mistakes by others for me ❤️
