“This location always have great customer service but this 1 particular day was amazing. Whenever I come in I always greeted and helped. Right before Christmas I had an issue with an order online that after numerous calls was still not resolved. They suggested I go in store. When I arrived, they informed that it was an online issues. With a packed store and 2 associates the manager multitasked and called in with me until the issue was resolved. They're always willing to help, whether it's something in the store I need help with or online. If they don't have it they will help you figure out where you can get it from. If it's something the carry but it's out of stock they're order it for you and have it shipped to their store for free. Can't say enough about this amazing team.”
“I came here with my son about 8 minutes before they closed, to my amazement because the Milford location could care less about their clients they close their doors early. Jacob and the Manager on duty that evening were respectful and attentive! Jacob recommended some basketball sneakers for my son... I came the following week and purchased them. Thank you Jacob! There are professional young men out there, working and keeping clients, they deserve recognition!”
“Teammate TK went above and beyond to help me with my return .. very helpful young man with amazing customer service skills ‼ thank you bro much appreciated.”
“My wife had went there to get our Giants Crucial Catch Cap embroidered for our Nephew. The first attempt was all screwed up. I had them called lids, spoken to Chev and was very accommodating, on Saturday. He told me to bring it back on Monday to Unstitch and restitch. Today I dropped off, and received a phone call from Chev about 3 hours later stating the cap is all done. The stitching looks awesome. Chev went out of
His way to help and make sure the job got done correctly. Highly recommended.”
“There are none better in the screen printing, embroidery, promotional product and trophy industry in Connecticut. Top notch work always done on time. Trust Matt and his crew with your next project.”