Verizon Wireless Zone is a one-stop shop for all your phone and wireless service needs. As an authorized Verizon retailer, they offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Customers can find smartphones, tablets, Verizon home internet, and more, while also receiving award-winning customer service. The standout employee at this location is Kathy, who has been praised for her exceptional service and dedication to her customers. Kathy is described as an amazing, passionate, and professional representative who has been assisting customers for over 9 years. She is incredibly knowledgeable about the latest products and services, and she takes the time to ensure that each customer finds exactly what they need. Customers have highlighted Kathy's commitment to going above and beyond, whether it's helping to resolve complex account issues or finding creative solutions to technical problems. Her enthusiasm and personal touch make every visit a positive experience, and she is highly recommended for all your Verizon wireless needs in the Waterbury area.
Excellent service. This is the best store I have ever been to. I cannot say enough about the experience my family had here with Kathy and her team.
February 2025
Kathy is amazing she has been my representative for over 9 years she even help me raise my children over having iPhone how to manage the phones with my children she very passionate professional and will handle any problems and issues you may have she’s amazing
January 2025
Love that the experience feels personal and that you are welcome in the store. Always see the same people. Always extremely helpful even if there is no purchase. Highly recommend !
