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“Great place, terrific service. Dylan worked with me every step of the way. Also Ricardo was awesome too, coming through on a device hang up none of us could square.”
“We have a business account with 3 phones and an iPad and we can’t afford any downtime and Troy made it quick and seamless and we never skipped a beat, he was true professional”
“Such a great experience. Zeyvi (Zavi spelled so wrong) and the manger Kevin gave me such great service. So patient so kind. Sat with me for an hour to set up my phone. Absolutely recommend this store.”
“Victor and Jaia were so kind and helpful as always! All the staff at this store is wonderful. Thank you for helping me and making my day every time I visit with a problem.”
“I was there yesterday while a man yelled at two women calling them incompetent which was very rude. they handled it very calmly and offered him support even though he was screaming , these are the sweetest people i have encountered. every time i come in here they have the best music and the best energy . I've been with you guys for 12 years and wouldn’t want to be anywhere else GO DARNIOR PLAZA”
“Kendra store manager at T Mobile at Fairfield helped me with a pop up problem I could not resolve. He was courteous, knowledgeable, and really helped me. He will be an excellent manager based on my experience
Thank u
Feel free to contact me.
Deborah Craven”
“I had an exceptional experience at Verizon, all thanks to Alex. From the moment I walked in, he was professional, patient, and incredibly knowledgeable. He took the time to truly listen to my concerns, answered all of my questions thoroughly, and made sure I understood every step of the process.
What really stood out was his customer service. He didn’t rush me, he wasn’t pushy, and he genuinely seemed to care about making sure I left satisfied. He went above and beyond to resolve my issue efficiently and made what could have been a stressful visit feel easy and seamless.
It’s rare to find someone who combines expertise with such a positive and welcoming attitude. Alex represents Verizon extremely well, and because of him, I’ll absolutely continue doing business here.
Highly recommend asking for Alex if you visit this location!”
“I stopped by the Norwalk optimum store and what a breath of fresh air. Ken and the team were awesome - they helped me as I had a remote issue - swapped it for a new one no questions asked. So much easier and friendlier than customer service. They made my day - thanks for being so friendly and efficient!”
“I've personally been through numerous such service installations over the past decades and I must say that this was the absolute BEST one I've ever experienced. The technician was cordial, professional, did everything to my satisfaction and left as though no one had ever been here except my new fiber internet was chugging away. I know I've read bad things about Frontier installation but this was the exact opposite. Kudos to the tech who did this.”
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“It was rather wonderful. Jake Belousov accomplished what no one else has figured out for months. He did it professionally, calmly, respectfully, and with a bit of humor. What a sense of relief.”